Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,990 Reviews of Victory Toyota of Brook Park - Service Center
Apps help Great help and time accomodation; good explanation to questions; excellent reminders and follow ups; eager to please customers and provide the best so Great help and time accomodation; good explanation to questions; excellent reminders and follow ups; eager to please customers and provide the best solutions the service department has. More
good experience prompt, good service. checked in, in a timely manner. Scott was very professional... everything went well. Set up future visit. Everything was han prompt, good service. checked in, in a timely manner. Scott was very professional... everything went well. Set up future visit. Everything was handled on time and a professional manner. More
Good coffee ☕️ My wait was not long, I feel like I’m told what needs to be addressed and what is fine at the time of service. My wait was not long, I feel like I’m told what needs to be addressed and what is fine at the time of service. More
Great service as always I drive an hour to get all my service done at Metro. Very friendly and let you know if something needs work done without pressuring you. Work was done I drive an hour to get all my service done at Metro. Very friendly and let you know if something needs work done without pressuring you. Work was done quicker and under cost quote I was given. Always excellent service More
GREAT EXPERIENCE VERY FRIENDLY, GREAT SERVICE DEPARTMENT, TRUSTWORTHY MECHANICS, WILL ONLY TELL YOU WHAT YOU NEED, OR WHAT IS UPCOMING FOR ATTENTION, VERY HAPPY WITH M VERY FRIENDLY, GREAT SERVICE DEPARTMENT, TRUSTWORTHY MECHANICS, WILL ONLY TELL YOU WHAT YOU NEED, OR WHAT IS UPCOMING FOR ATTENTION, VERY HAPPY WITH METRO TOYOTA , THANKYOU More
Professional and quick. We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 mil We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 miles. Practical good car. We would definitely go here again. The service people there give us great peace of mind. They check everything. Pleasant and efficient!! We depend on them to keep us safe. Great people!! More
Great repair experience Dominic was my customer rep and he was very efficient and knowledgeable regarding my repair. As I waited in the waiting area he came out a number of Dominic was my customer rep and he was very efficient and knowledgeable regarding my repair. As I waited in the waiting area he came out a number of times to speak with other people he was helping. Each time he was courteous and has great communication skills. I observed other customer service reps also and they too were very efficient and also had great communication skills. I deeply appreciate having the repair explained to me in terms that are easy to understand.. This is the first Toyota I have owned, purchased at Metro Toyota and it will not be the last Toyota I will own. More
Prepaid, regularly scheduled maintenance visit I was very happy with how quickly the service was done and how thorough the review was when the work was done. I appreciate the professionalism of th I was very happy with how quickly the service was done and how thorough the review was when the work was done. I appreciate the professionalism of the guy who checked me in and the guy who gave me the final report. More
Efficient !! This is the best service department in the area. It is run very efficiently. The people are very easy to work with and they know what they are doing This is the best service department in the area. It is run very efficiently. The people are very easy to work with and they know what they are doing. More
Relaxing and Always Well Taken Care Of They took great care of our car at Metro. The work on our car was completed on-time, the staff was very friendly and the waiting area is very comfort They took great care of our car at Metro. The work on our car was completed on-time, the staff was very friendly and the waiting area is very comfortable. More