Victory Toyota of Brook Park - Service Center

Oil change and tire rotation Service was thorough and quickly done. The waiting area was neat and refreshments were available. Staff was friendly and helpful. The car was cleaned Service was thorough and quickly done. The waiting area was neat and refreshments were available. Staff was friendly and helpful. The car was cleaned and I felt comfortable that it was at an optimal and safe performance level. The service and customer attention was excellent. More

Wonderful!! They made the appointment to fit my crazy schedule. I was a half hour early and they took me anyway. They reviewed everything and did the warranty wo They made the appointment to fit my crazy schedule. I was a half hour early and they took me anyway. They reviewed everything and did the warranty work. The service area and bathrooms were clean and neat. There even was coffee -- free as well as some pastry -- free. They came and got me when the work was done. They even washed my very dirty car. This was a wonderful experience. More

Exceed Expectations Very friendly and informative employees. Service is top notch. Nice waiting area and coffee and treats are a good touch. Have been dealing with Metro Very friendly and informative employees. Service is top notch. Nice waiting area and coffee and treats are a good touch. Have been dealing with Metro Toyota since 1979 and have high respect for them as a dealer and top rated service. More

service oil, check eng light I was surprised at your $99 charge to check why my check engine light was on. I declined, but would have had it fixed if i knew what was wrong and the I was surprised at your $99 charge to check why my check engine light was on. I declined, but would have had it fixed if i knew what was wrong and the cost to fix. More

Dom my advisor was a spectacular special person What a great individual who made sure my every fancy was taken care of. He was in and out and done super fast. He finished before I even knew he start What a great individual who made sure my every fancy was taken care of. He was in and out and done super fast. He finished before I even knew he started! Would recommend Dom to anybody to get it done fast and properly! More

Friendly,efficient,comfortable I pulled into the service area and a man logged me in and directed me to Sara who processed my request. I went to the waiting area , coffee and pastry I pulled into the service area and a man logged me in and directed me to Sara who processed my request. I went to the waiting area , coffee and pastry were great. I spoke with Chad Higgins who was the reason I purchased a Toyota, super nice guy. My van was ready in the one hour that I was told. The whole experience was great. Everyone was friendly. The pace was spotless and comfortable. More

Best service ever Professional friendly staff, issue resolved promptly, I would definitely return for any other needs. The car wash after service was a much appreciated Professional friendly staff, issue resolved promptly, I would definitely return for any other needs. The car wash after service was a much appreciated and unexpected touch More

Overall service was good. Overall I had a good exp. Miner issue. Was able to give needed info to address another problem. The other service member may need to have additional Overall I had a good exp. Miner issue. Was able to give needed info to address another problem. The other service member may need to have additional training on all the new cars special features. such as how the camera, navigation systems works. Not able to answer a couple basic questions about the navigation system. How to stop using before arriving at your destination. More

Efficient, quick service with a great customer experience. I was able to be in and out of the service center within one hour with no trouble - Mike was great to work with, very knowledgeable and personable. I was able to be in and out of the service center within one hour with no trouble - Mike was great to work with, very knowledgeable and personable. More

Always quality service. Great service in a timely manner and I always know that the service recommended is needed. I have recommended my family to Metro and they have purcha Great service in a timely manner and I always know that the service recommended is needed. I have recommended my family to Metro and they have purchased a car from Metro. More