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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,990 Reviews

1,990 Reviews of Victory Toyota of Brook Park - Service Center

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February 08, 2018

Best Service Experience I can not say enough about your Service staff, Stephanie always makes sure I’m taken care of. You need more staff like her! I will tell my friends! More

by GK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Feb 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We appreciate you!

February 07, 2018

Service Visit I love this service department. The staff is always friendly and courteous. The Service area is clean, neat and well-staffed. The shuttle driver i More

by TERRI.BOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Feb 08, 2018 -

Victory Toyota of Brook Park responded

We are happy to hear that you had a good experience with our service department and Stephanie! Thank you so much for your kind review! We appreciate you!

February 07, 2018

Great service@ Fast service. Very professional. Very reliable. Great waiting area. I have had service several times. I highly recommend them. I feel the prices More

by sweetpata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 08, 2018 -

Victory Toyota of Brook Park responded

We are happy that you enjoyed your experience! Thank you so much for your kind review! We appreciate you!

February 05, 2018

routine mainenance My dealership, Metro Toyota, contacted me prior to expiration of the 2-year free maintenance plan so I could schedule before it ran out, and got me in More

by HLPATTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rupert
Feb 08, 2018 -

Victory Toyota of Brook Park responded

Happy we were able to help! Thank you so much for your kind review! We appreciate you!

February 03, 2018

Happy Toyota Owner My corolla is now 14 years old. just love this car which I made quick decision to purchase from what was in stock. Have never had any major problems w More

by wings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We appreciate you! Let us know when you are ready for a new or newer Corolla!!

February 02, 2018

30,000 mile check up Quick processing upon arrival Keep customer well informed on progress of service require Explain additional service or parts needed on vehicle Alwa More

by DAKOTAWHB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Victory Toyota of Brook Park responded

We are happy to have read your review of your experience with Metro Toyota's Service Department and Joe Rogers! Thank you so much for your kind review! We appreciate you!

February 01, 2018

Consistency The Metro Toyota Service Department provides prompt, thorough service. They are patient when questions are asked and they find the answers. I especi More

by ALISONLOWE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember his name. Maybe Joe Rogers
Feb 09, 2018 -

Victory Toyota of Brook Park responded

It is Joe Rogers, Alison! Thank you so much for your kind review! We appreciate you!

January 31, 2018

FIVE STAR SERVICE EVERY TIME! Metro Toyota is a well oiled machine, from sales to service, with A-1 customer service! Twenty years and 3 Toyota vehicle purchases later, I remain a More

by LOVE MY TOYOTA!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin
Feb 09, 2018 -

Victory Toyota of Brook Park responded

A lot of that has to do with Joe Rogers! Thank you so much for your kind review! We appreciate you!

January 30, 2018

Satisfied customer Timely, friendly service on a routine maintenance issue and a car wash too! Comfortable waiting area and competent service providers who provide feed More

by MCALSE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not known
Feb 09, 2018 -

Victory Toyota of Brook Park responded

We are happy to have serviced your car! Thank you so much for your kind review! We appreciate you!

January 30, 2018

Metro Toyota is the #1 Service Dealer in Cleveland!!! I have been to Metro Toyota for Exclusive Service on all 5 of my Toyota Vehicles and would recommend them over any other Service Dealership!!! More

by BILAL0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan, Stephanie Talbot
Feb 09, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We appreciate you and your fleet of Toyotas!

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