Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,990 Reviews of Victory Toyota of Brook Park - Service Center
Fast friendly service and an area for children I had my 1 year old son with me. It was great to have an area for him to run around in. And they were done fast. I had my 1 year old son with me. It was great to have an area for him to run around in. And they were done fast. More
Not good. The service department employees were unfriendly, unsmiling, not happy to be there and looked right through you. I would go anywhere else but there. The service department employees were unfriendly, unsmiling, not happy to be there and looked right through you. I would go anywhere else but there. They all acted like the customer was completely unimportant and insignificant. This service department needs work. More
Their Service representative Maggie os outstanding. Maggie always works with the customer to get the best results possible. She always remembers you and works with the service technicians to make sure Maggie always works with the customer to get the best results possible. She always remembers you and works with the service technicians to make sure you are completely satisfied. More
Toyota Care Quick and efficient, I go here now instead of to the dealership I leased from, which was always a minimum of 2 hours in the Service Center. This team Quick and efficient, I go here now instead of to the dealership I leased from, which was always a minimum of 2 hours in the Service Center. This team is very polite, explains things well, and does a nice exterior car wash with every service. More
Pleasant surprise I called at noon, and was surprised to get a same-day appointment for 2:30 p.m. I was done in 90 minutes, as promised. We got price quotes from other I called at noon, and was surprised to get a same-day appointment for 2:30 p.m. I was done in 90 minutes, as promised. We got price quotes from other places for a front-end alignment, and yours was one of the lowest. Great service, pleasant waiting room. More
Efficiency par excellance Friendliness, efficient professionalism from beginning to end. A clean, well-kept facility providing a comfortable waiting area with complimentary co Friendliness, efficient professionalism from beginning to end. A clean, well-kept facility providing a comfortable waiting area with complimentary coffee, pastry and an opportunity to also view the new showroom models of Toyota products. More
Went in for my last free maintence on my lease vehicle I was greeted by a nice employee on the driveline and then Maggie was our advisor and was very helpful and got our vehicle in and out in a timely mann I was greeted by a nice employee on the driveline and then Maggie was our advisor and was very helpful and got our vehicle in and out in a timely manner! More
Work is great but slow It took almost two hours for an oil change. They do great work but bring a lunch. App was for 10:15 didn't leave till noon. It took almost two hours for an oil change. They do great work but bring a lunch. App was for 10:15 didn't leave till noon. More
Needed repair on headlight Done quickly and reasonable cost Service consultant was helpful and pleasant Would recommend this dealership for sales and service without any conce Done quickly and reasonable cost Service consultant was helpful and pleasant Would recommend this dealership for sales and service without any concerns. Have purchased and leased Toyota products several times. More
Repair service Customer service was great very informational and forth coming they are always helpful and friendly. I would come here anytime something is going on w Customer service was great very informational and forth coming they are always helpful and friendly. I would come here anytime something is going on with my car. More