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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,990 Reviews of Victory Toyota of Brook Park - Service Center
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January 28, 2023
Tech told me my tire with the nail in it was the passenger left. Was told 4 times by your employees. It actually was the left front and you told me you did not rotate the tires but my paper it state passenger left. Was told 4 times by your employees. It actually was the left front and you told me you did not rotate the tires but my paper it states you did. Very poor customer service More
by Marla523
Verified CustomerEmployees Worked With
January 28, 2023
They are very respectful and helpful even when mistakes in billing are made. Quick resoluti I n. Work always perfect. in billing are made. Quick resoluti I n. Work always perfect. More
by joanne.g.plante
January 26, 2023
Friendly staff, clean and relaxing waiting area for customers having a car serviced. and helpful summary of service performed. Finally, suggestion for possible service needs. customers having a car serviced. and helpful summary of service performed. Finally, suggestion for possible service needs. More
by RAMUZZ
Employees Worked With
January 26, 2023
Your staff were polite and courteous. My repair and installation was done quickly and very timely. I only had one repair so I was unable to rate your sales staff or used car dealership. My repair and installation was done quickly and very timely. I only had one repair so I was unable to rate your sales staff or used car dealership. My refund was expedited and arrived back to me by check quickly. More
by ALBINWEILER
Employees Worked With
January 26, 2023
The best service in towns we can trust. I love it. Highly recommend to everyone.! I love it. Highly recommend to everyone.! More
by Tht197072
January 26, 2023
Our appointment was on time! Wait time was reasonable! Great leaving with a clean car! Highly recommended! Wait time was reasonable! Great leaving with a clean car! Highly recommended! More
by Dougal
Employees Worked With
January 25, 2023
I was disappointed. This was for an oil change and the tire pressure was not checked.. it was in range but no air we added. That makes me wonder whatb led they didn’t d This was for an oil change and the tire pressure was not checked.. it was in range but no air we added. That makes me wonder whatb led they didn’t do? More
by Masterso.j
Employees Worked With
January 24, 2023
The service staff were absolutely rude and very unprofessional. I will not return here or recommend anyone. unprofessional. I will not return here or recommend anyone. More
by aj216
January 24, 2023
Timely and honest service. Suggested extras were reasonable and followed suggested maintenance schedules. Quality parts. Friendly associates. Suggested extras were reasonable and followed suggested maintenance schedules. Quality parts. Friendly associates. More
by Herrwilson
Employees Worked With
January 24, 2023
Excellent service and care. Really feel confident in their work and care Would not go any other mechanics. Really feel confident in their work and care Would not go any other mechanics. More
by cardinalsings2
Employees Worked With
