Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,990 Reviews of Victory Toyota of Brook Park - Service Center
Metro Service Dept Pros I came in to Metro Toyota for an oil change on my Sienna. It was a used vehicle that I had bought there, and I decided I would return as a repeat cust I came in to Metro Toyota for an oil change on my Sienna. It was a used vehicle that I had bought there, and I decided I would return as a repeat customer. I am happy with the quality of service that I have received. Making an appointment was easy, the service bays were clean, and the technicians helpful and courteous. They perform a multipoint inspection when doing the oil change, and the car wash that was also provided was a welcome bonus as part of the service. I haven't done extensive service work yet but have been very satisfied with the quality of service so far and definitely recommend them for service after the sale. More
friendly service Metro Toyota gives friendly, informative service every time I have been there. They keep you informed every step of the way while working on your car Metro Toyota gives friendly, informative service every time I have been there. They keep you informed every step of the way while working on your car and get the job done efficiently. The waiting area is comfortable as well. More
Awesome Service! Everyone at the dealership is very polite professional and helpful. Every quote I have received has been reasonably priced and each time I take my ca Everyone at the dealership is very polite professional and helpful. Every quote I have received has been reasonably priced and each time I take my car in it is done quicker than they estimated. They have a great waiting area with great coffee, snacks, T.V.'s and Wi-Fi. More
Retrain I like the service center and the prices on your services rendered. Wait time is usually good, although this date was terrible, wrong information from I like the service center and the prices on your services rendered. Wait time is usually good, although this date was terrible, wrong information from service person which made my wait time over 2 hours. Otherwise I will return. More
Multi-point inspection / oil change The service provided at Metro Toyota is professional and efficient. I was treated as a valued customer, and my vehicle was inspected and serviced wit The service provided at Metro Toyota is professional and efficient. I was treated as a valued customer, and my vehicle was inspected and serviced within the promised time. More
Good handling of a Toyota customer from the start to finish. Because the review reflects the experience that I had at the time of the service of my Toyota. I will return for my next service in October 2018. Because the review reflects the experience that I had at the time of the service of my Toyota. I will return for my next service in October 2018. More
Great! Sara was very efficient and nice. The service was completed in a timely fashion. And they washed my car for me! Will definitely return to Metro. Sara was very efficient and nice. The service was completed in a timely fashion. And they washed my car for me! Will definitely return to Metro. More
Camry issues Metro Toyota has awesome service. I went this time and found out I need a new water. It's the first major issue I have needed for my Camry. Although Metro Toyota has awesome service. I went this time and found out I need a new water. It's the first major issue I have needed for my Camry. Although we ended up having the work done through a friend bc it was cheaper, no one pressured me inti having it dine there and they gave me a list of recommended items to fix. I am debating on a midsize SUV and love the highlander but dont like the lack of legroom and space in the 3rd row. I found another vehicle that is comparable tgat I like more and has more storage and legroom, but I am torn bc of toyota' s. They have maintained my car well for the past 6 years and I just like how they do business. More
I like TOYota I know car wash station was close but I asked them to vacuum the car but they did not vacuum it.They can reduce the wait time.I still like Toyota. I know car wash station was close but I asked them to vacuum the car but they did not vacuum it.They can reduce the wait time.I still like Toyota. More
Easy and Stress-Free I just dropped my car off and Joe took care of everything. My car had a recall and it was fixed and the oil change was affordable. I just dropped my car off and Joe took care of everything. My car had a recall and it was fixed and the oil change was affordable. More