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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,990 Reviews

1,990 Reviews of Victory Toyota of Brook Park - Service Center

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March 19, 2018

Metro Service Dept Pros I came in to Metro Toyota for an oil change on my Sienna. It was a used vehicle that I had bought there, and I decided I would return as a repeat cust More

by Sienna Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNamara, Maggie Colan
Apr 07, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Maggie Colan, John McNamara, and our Service Department at Metro Toyota! We appreciate you!

March 19, 2018

friendly service Metro Toyota gives friendly, informative service every time I have been there. They keep you informed every step of the way while working on your car More

by eb13
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Apr 06, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Sarah Byrne and the Service Department at Metro Toyota! We appreciate you!

March 18, 2018

Awesome Service! Everyone at the dealership is very polite professional and helpful. Every quote I have received has been reasonably priced and each time I take my ca More

by ALTENRENEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Apr 06, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review,! We are happy to hear your experience with Stephanie and the Service Department at Metro Toyota! We appreciate you!

March 17, 2018

Retrain I like the service center and the prices on your services rendered. Wait time is usually good, although this date was terrible, wrong information from More

by Chocolate rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2018

Multi-point inspection / oil change The service provided at Metro Toyota is professional and efficient. I was treated as a valued customer, and my vehicle was inspected and serviced wit More

by Ms. Janson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rupert
Apr 06, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Ms. Janson! We are happy to hear your experience with Devin and the Service Department at Metro Toyota! We appreciate you!

March 16, 2018

Good handling of a Toyota customer from the start to finish. Because the review reflects the experience that I had at the time of the service of my Toyota. I will return for my next service in October 2018. More

by RMBAUMANN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Apr 06, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Stephanie Talbot and the Service Department at Metro Toyota! We appreciate you!

March 16, 2018

Great! Sara was very efficient and nice. The service was completed in a timely fashion. And they washed my car for me! Will definitely return to Metro. More

by SPITFIRE51653
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Apr 06, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Sarah Byrne and the Service Department at Metro Toyota! We appreciate you!

March 15, 2018

Camry issues Metro Toyota has awesome service. I went this time and found out I need a new water. It's the first major issue I have needed for my Camry. Although More

by SHANNON.BARNHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Mar 19, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review, Shannon! We are happy to hear of your experience with Stephanie, Our Service Department, and Metro Toyota! We appreciate you! Keep in mind, the center row of the Highlander has a very long slide adjustment that makes room when there are third row passengers. Also, the Toyota Sienna van offers the very best combination of 3 row leg room and cargo capacity.

March 15, 2018

I like TOYota I know car wash station was close but I asked them to vacuum the car but they did not vacuum it.They can reduce the wait time.I still like Toyota. More

by akbenli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your feedback! We are happy to hear of your experience with Joe and Metro Toyota! Please remind us that we owe you a vacuum and wash!

March 15, 2018

Easy and Stress-Free I just dropped my car off and Joe took care of everything. My car had a recall and it was fixed and the oil change was affordable. More

by jessicanjzee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Jessica! We are happy to hear your experience with Joe Rogers and the Service Department at Metro Toyota! We appreciate you!

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