Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,990 Reviews of Victory Toyota of Brook Park - Service Center
30K mile Tundra scheduled service The service dept. at Metro is by far the best experience I've ever had with any dealership that I've dealt with my entire life. The service dept. at Metro is by far the best experience I've ever had with any dealership that I've dealt with my entire life. More
Excellent Service Explanation of service and parts needed Reasonable "wait time'. I'm a 'long time' customer, an have always been satisfied with the excellent and rel Explanation of service and parts needed Reasonable "wait time'. I'm a 'long time' customer, an have always been satisfied with the excellent and reliable service at reasonable pricing. More
90,000 mile service I really appreciated my service tech, Joe, for going above and beyond when I came in for the 90,000 mile service. He carefully checked the service rec I really appreciated my service tech, Joe, for going above and beyond when I came in for the 90,000 mile service. He carefully checked the service records to see if some of the things included were really needed and customized the package so that I saved nearly $100 and still know that my vehicle is in great shape for whatever drive I might want to make. It is this kind of attention that has built my trust and makes me want to try no other dealer. The ease of getting an appointment, the personal attention, the speed of service, and a fair price all have made me a very loyal MetroToyota customer. More
Pleased with service department Very pleasant person to work with. Explained in detail about what service was done with our Mini van. After a long time brought our van for service h Very pleasant person to work with. Explained in detail about what service was done with our Mini van. After a long time brought our van for service here. Happy that we did. Thanks More
Stephanie was very helpful and freindly Friendly and easy to work with. I wish they could have found the noise that the van makes. The rumbling sound when giving the van gas. Friendly and easy to work with. I wish they could have found the noise that the van makes. The rumbling sound when giving the van gas. More
Quick service I was told "45 minutes to an hour" for my routine service. (Oil change, tire rotation, inspection) No problem, but I forgot my glasses. Got some cof I was told "45 minutes to an hour" for my routine service. (Oil change, tire rotation, inspection) No problem, but I forgot my glasses. Got some coffee, had a danish, wandered the showroom, and then sat down to read on my tablet. xxxx! no glasses! Increasing the font wasn't too helpful, so I settled in to watch TV and finish my coffee...."Mr. Easton?" "thats me.." "we're all done" It's only been 30 minutes! Awesome! thanks for the quick service! More
Good Experience They took me in quickly. Everyone was pleasant. Things were done efficiently. Devin was very helpful. Service was completed when I came to pick up my They took me in quickly. Everyone was pleasant. Things were done efficiently. Devin was very helpful. Service was completed when I came to pick up my car. More
Quick, efficient and the work was done to my expectation I have been coming to Metro Toyota for almost 2 years now and they always have treated me well. I will continue to use Metro Toyota. Thanks Stephani I have been coming to Metro Toyota for almost 2 years now and they always have treated me well. I will continue to use Metro Toyota. Thanks Stephanie Talbot for getting me in and out as promised. More
Thorough inspection All systems checked, seat heater installed, two license plate light replaced in preparation for a new owner. All this in one day. Check list is helpfu All systems checked, seat heater installed, two license plate light replaced in preparation for a new owner. All this in one day. Check list is helpful to assure me that no detail was missed !! More
Quality keeps me coming back. I love my Toyota Camry and I love the exceptional customer service I can count on. My husband and I have found the people there to be knowledgeable, f I love my Toyota Camry and I love the exceptional customer service I can count on. My husband and I have found the people there to be knowledgeable, friendly and helpful. More