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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,990 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,990 Reviews of Victory Toyota of Brook Park - Service Center
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April 06, 2018
Oil change Would have got a tire rotated if they offered a coupon very unhappy with it had the coupon at home in mail did not go home and see mail did not know I Would have got a tire rotated if they offered a coupon very unhappy with it had the coupon at home in mail did not go home and see mail did not know I had one ! Will tell everyone the experience I had unhappy they did not offer it to me without the coupon More
by Fatcat50
Verified CustomerEmployees Worked With
Don't remember
April 05, 2018
Very pleasant I was waiting quite some time and the Lady ( unaware of her name) come up to me and went and checked on the status of my car. I was waiting quite some time and the Lady ( unaware of her name) come up to me and went and checked on the status of my car. More
by THERESACALE
Employees Worked With
April 05, 2018
Easy Breezy The reason for my visit was for my 2017 RAV to have it's 10,000 mile check up. As always, Metro Toyota is very professional and courteous. They pro The reason for my visit was for my 2017 RAV to have it's 10,000 mile check up. As always, Metro Toyota is very professional and courteous. They provide a comfortable area for waiting on your vehicle, with coffee and snacks, which is great. When your vehicle is ready they come to the waiting area and explain what they have accomplished and direct you to your car. More
by rachelsonc1
Employees Worked With
Devin Rupert
April 05, 2018
very quick, friendly and efficient I gave the review a rating of EXCELLENT! My service representative was courteous, polite, efficient and friendly. He is an asset to Toyota. Ser I gave the review a rating of EXCELLENT! My service representative was courteous, polite, efficient and friendly. He is an asset to Toyota. Service was completed in minimal time. More
by Sandy
Employees Worked With
April 05, 2018
First check-up Greeted with a smile, gentlemen very polite. Nice area while I waited, clean & good coffee. Service did not take long, young man answered my question Greeted with a smile, gentlemen very polite. Nice area while I waited, clean & good coffee. Service did not take long, young man answered my questions before I left. More
by COLE8613@roadrunner.com
Employees Worked With
Do not know name of young man in service department.
April 05, 2018
Service on 4/4/18 Excellent service. Did not have to wait long to do service on my Camry 2017. Service Advisor, Scott was very knowledgeable about what needs to be don Excellent service. Did not have to wait long to do service on my Camry 2017. Service Advisor, Scott was very knowledgeable about what needs to be done on the car and no hidden charges or unnecessary service. More
by FLORESCC1015
Employees Worked With
April 04, 2018
Safety recall and other maintenance work The service employees were pleasant and attentive. Every action with the car was carefully explained. The refreshments were fresh and varied. The wai The service employees were pleasant and attentive. Every action with the car was carefully explained. The refreshments were fresh and varied. The waiting room was clean and comfortable. More
by jackiek63072
Employees Worked With
April 04, 2018
Routine Maintenance I have been a Metro Toyota customer for over 25 years and have always received good service. The employees are knowledgeable and helpful. I have alw I have been a Metro Toyota customer for over 25 years and have always received good service. The employees are knowledgeable and helpful. I have always felt comfortable whether buying a car or bringing one in for service. Fred Weller More
by FREDWELLER
Employees Worked With
Maggie Colan
April 04, 2018
Wonderful experience I had a great experience with everyone. From sales to financial everyone worked hard for me to get me the best deal, get my approval, and Drive out wi I had a great experience with everyone. From sales to financial everyone worked hard for me to get me the best deal, get my approval, and Drive out with a new car! Thank you metro toyota Team! More
by keila0977
Employees Worked With
Edgar Arevalo
April 03, 2018
appointment for an oil change wasn't happy waiting 2 hours for just an oil change. Who ever scheduled which must have been the girls in the office should have let me know that yo wasn't happy waiting 2 hours for just an oil change. Who ever scheduled which must have been the girls in the office should have let me know that you were that busy and it might be a longer wait than expected. More
by FORT52352
Employees Worked With
