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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,990 Reviews

1,990 Reviews of Victory Toyota of Brook Park - Service Center

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February 18, 2023

Nice, clean organized . Car was serviced quickly. I had coffee in the waiting area and watch TV . More

by deadzonemahons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2023 -

deadzonemahons responded

Ok

Feb 18, 2023 -

deadzonemahons responded

Oil change and tire rotation done

Mar 06, 2023 -

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2023

Needed an oil change. Price was good and waiting time was very reasonable, plus I know it is oem oil. More

by joel_horne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

February 17, 2023

Usually I feel the service is very thorough, but not this last time. The paperwork indicated the tire pressure had been checked. I checked the tire pressure on my way home and there was 23 pounds in one tire More

by raz995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SUSAN BOTTORF
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Victory Toyota of Brook Park responded

If the tire pressure indicator on your dash has not recalibrated, please allow us an opportunity to look at your tires again.

February 15, 2023

When you drive ln the service center ,there is some one to take care of your problem.I have taken my car there for years and experience very good service. More

by Frank Kap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

February 15, 2023

Scheduled appointment easily. Accepted vehicle on time and requested services were completed on time and accurately. More

by Bill ROWLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

February 13, 2023

I always have a great experience at Metro Toyota— great service, fair prices, and nice people! More

by MSURACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2023

Iwe have very good service I will continue taking my vehicle to Toyota love my car washed all the time you get very good technicians thank you again for the great Service More

by RUBEN3447
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
SUSAN BOTTORF
5.0
This rating includes all reviews, with more weight given to recent reviews.
MIKE BALIS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

February 11, 2023

Service was fast, courteous and thorough. They had me in and out in what felt like record time and I was ready to start my day! More

by Doctosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I din’t remember who helped me, but the service was 5-Star
Feb 27, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

February 10, 2023

I have trusted Metro Toyota for my car needs for over 20 years and will continue to do so More

by ka.wanek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SUSAN BOTTORF
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2023 -

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience

February 10, 2023

I paid for an inspection and they looked at the car from front to back. Good thing they did because I had an issue needed to be addressed and they fixed it. More

by cmecomn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Victory Toyota of Brook Park responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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