Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
Shimmy on Sienna The Service Dept. did an excellent job. They got me in and out of there quickly with the problem fixed. I have had great service every time I had The Service Dept. did an excellent job. They got me in and out of there quickly with the problem fixed. I have had great service every time I had my minivan worked on. More
Excellent service Service was great, quick, and knowledgeable. Coffee area and bathrooms were clean. I will always take my car here, and plan on buying new tires soon! Service was great, quick, and knowledgeable. Coffee area and bathrooms were clean. I will always take my car here, and plan on buying new tires soon! More
My Toyota Service I had an oil change, tire rotation and a recall issue. The service took about 2 1/2 hours so I was able to leave my car and run some errands until I I had an oil change, tire rotation and a recall issue. The service took about 2 1/2 hours so I was able to leave my car and run some errands until I received a call that my car was ready. I believe this latest car (2015 Corolla) is my 5th Toyota purchased at Metro. The last Toyota I had for 12 years. Needless to say, I LOVE my Toyotas. More
Fastest service ever! Service staff is amazing. Took my Rav 4 in for the 10,000 mile maintenance which detailed oil change, checking fluids, rotating tires, etc. Was out of Service staff is amazing. Took my Rav 4 in for the 10,000 mile maintenance which detailed oil change, checking fluids, rotating tires, etc. Was out of there in 40 minutes. I've been with Metreo Toyota since 1989......and the service dept. is a huge reason why. My only issue was no car wash, but it was cold outside (in the teens). More
Always great service I always get great service at Metro Toyota. Scott is very friendly and listens to my concerns. Yacek was nice to work with when I purchased my new C I always get great service at Metro Toyota. Scott is very friendly and listens to my concerns. Yacek was nice to work with when I purchased my new Camry. I have known Emma for years now and enjoy seeing her when I come in. *I will let you know that you always send me coupons that I cannot use. By the time I need to use them, they are ALWAYS expired. **Also, I received a bill in the mail from Metro Toyota for $50. There is no explanation of what it is for. The date on the invoice is for the day after I came in for service (Sunday). I paid in full for my service so am wondering why I received a bill with no explanation. I tried calling, but get voice mail. Not happy about this. More
Excellent customer service again couldn't be more happier,had issues with large oversized tundra tire and they handled it for me with no problem, curtious staff and helpful in s again couldn't be more happier,had issues with large oversized tundra tire and they handled it for me with no problem, curtious staff and helpful in service lane More
Routine maintenance Maintenance was completed in thorough and timely manner. All employees were very friendly and the waiting area is comfortable. Would definitely recomm Maintenance was completed in thorough and timely manner. All employees were very friendly and the waiting area is comfortable. Would definitely recommend for service or sales. More
A efficient winning team. I brought my car in and it took approximately 25 minutes to complete my Toyota care. I love bringing my car here, I feel that it’s a great privilege I brought my car in and it took approximately 25 minutes to complete my Toyota care. I love bringing my car here, I feel that it’s a great privilege for me to have Toyota care for two years. I would like to suggest something new. We receive a car wash after every service it would be great to also receive a free vacuum of my interior. It’s just a great suggestion. More
Terrific diagnosis. Quick repair. Good price. Came in for tire rotation. Check showed rear brake pad had been sticking and was metal-to-metal. Was fixed within about an hour to hour and a half at Came in for tire rotation. Check showed rear brake pad had been sticking and was metal-to-metal. Was fixed within about an hour to hour and a half at very reasonable price. Thank you. More
Excellent!! I purchased my 2012 Camry at Metro Toyota and I can say, I'm very impress with the all around service provided by Metro personnel. I been servicing my I purchased my 2012 Camry at Metro Toyota and I can say, I'm very impress with the all around service provided by Metro personnel. I been servicing my car, only for oil change, tire rotation and a car wash witch is included. I drop the car off and they have a driver to take me back to my job and then pick me up. His name is Ken and he is been driving me back and for all this years. Very nice person and that is the kind of people that works at Metro Toyota. The location is perfect for me, my job is only 2 miles away. The employees are very polite, on time and informative. I'm not making any of this up, Only a person who purchase a car from Metro Toyota knows what I'm talking about. Service is very smooth sailing, no one is pulling their hair, like some one screamed Obama Care. I purchased a Ford Taurus from Bob Gillingham Ford on Brookpark Rd and that was a night mare, I took the back for so many mechanical problems, and every time I when to pick it up, everyone running around like idiots. Because so many car in the shop for repair. That's when I realized it wasn't just my car, so I toll my self I'll never purchase a ford again. More