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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,993 Reviews

1,993 Reviews of Victory Toyota of Brook Park - Service Center

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March 18, 2019

Great service as always Joe kept in touch with the status of my service. I dropped off my car the night before and picked it up the next day with no problem. I'll definitel More

by WSGIRL79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Victory Toyota of Brook Park responded

Thank you for your great review! We appreciate you sharing your Service Department review!

March 17, 2019

Happy Customer Metro Toyota always provides great service and value whether Im there to purchase a vehicle, or to have service performed. I can count on them to pr More

by BUZZY216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider, Sarah Byrne
Mar 18, 2019 -

Victory Toyota of Brook Park responded

Thank you Buzzy216!!! What a great review. We appreciate your kind words and your 5-stars for our Dealership. You are awesome!

March 17, 2019

Routine service Oil change and tire rotation handled quickly and expertly done! Car wash is always a welcomed plus. Thanks for the great service you have provided me More

by rsermak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Victory Toyota of Brook Park responded

Thank you for your feedback! We appreciate your kind words!

March 17, 2019

The best dealership We had very good service at Toyota dealerships the salesman very nice and helpful and it didn’t take long time to have our car More

by LAILA_KAHALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Victory Toyota of Brook Park responded

Thank you for your nice review of our Dealership. We appreciate your feedback! Enjoy your new Toyota!

March 14, 2019

ABS Repair Thanks to Mike in the service department and John McNamara (I think he was the mechanic) the day I brought my car in for the ABS repair. I was previo More

by ltackla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan
Mar 15, 2019 -

Victory Toyota of Brook Park responded

Thank you for your feedback! We appreciate your kind words for our Service Department.

March 14, 2019

Professional & Friendly I've been taking both our Toyota Avalon & Rav4 to Metro Toyota for over 10 years now. They (normally either Maggie or Joe) are always knowledgeable, More

by obpflyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan
Mar 15, 2019 -

Victory Toyota of Brook Park responded

WOW!! Thank you for your excellent review for Joe & Maggie, as well as our entire Service Department! We appreciate your feedback! You've made our day!

March 13, 2019

Wonderful service Got in and they were quick to get me a transport to the brookpark rapid station. Explained everything via phone while I was at work. Great communicati More

by JONBOXER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Victory Toyota of Brook Park responded

Thank you for your "Wonderful Service" review! We appreciate your kind words! Thanks again for choosing Metro Toyota, you made our day!

March 12, 2019

50,000 checkup went well and fst I came in for my 50k checkup all went well and fast! I was glad I bought the extended service plan i have only gone to Toyota for all my work, which h More

by JALLEN14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Victory Toyota of Brook Park responded

Thank you for your excellent review! We appreciate you sharing your experience. We are delighted your Service visit went well and was fast... we know your time is valuable too! Thanks again for the feedback, you're the best!

March 11, 2019

Post-sale service visit Service staff is professional and courteous. Scott and Emma perfect ambassadors of quility, customer focussed service. Their attention to detail, e More

by Highlander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emma, Kosta Papagianis
Mar 11, 2019 -

Victory Toyota of Brook Park responded

Thank you for your kind review! We appreciate your feedback!

March 11, 2019

Professional The staff was very professional. Having coffee out was a nice touch as well as the TV and that the wifi was working gave me a chance to get some work More

by LOUISARAHITA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2019 -

Victory Toyota of Brook Park responded

Thank you for your kind words for our Service Department! We appreciate your feedback.

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