Victory Toyota of Brook Park - Service Center

Service My service was excellent as always. I’ve been coming to metro Toyota for a few years, even when I did not have a Toyota. never a complaint My service was excellent as always. I’ve been coming to metro Toyota for a few years, even when I did not have a Toyota. never a complaint More

Pleasant and efficient Experience was pleasant right from the check in to check out with Scott. Waiting area was crowded but no one seemed to wait extremely long. Experience was pleasant right from the check in to check out with Scott. Waiting area was crowded but no one seemed to wait extremely long. More

Fabulous service, as always I needed to schedule maintenance on short notice as I had just gotten my car back from collision repair after a hit and run accident and I needed the I needed to schedule maintenance on short notice as I had just gotten my car back from collision repair after a hit and run accident and I needed the car for a long distance trip. Scott was wonderful at accommodating my schedule, despite the short notice. Todd did a great job! More

Better upkeeping on services Great service but need better record keeping. Employee Gabriel Melendez excellent service and great customer service very professional and gave detail Great service but need better record keeping. Employee Gabriel Melendez excellent service and great customer service very professional and gave detailed explanation of work anf service More

65000 mile service All questions were answered and my car was ready when they said it would be. I was greeted right away when entering the service area. All questions were answered and my car was ready when they said it would be. I was greeted right away when entering the service area. More

Oil Change Fast, Prompt & Professional Service in terms of my Oil Change with Filter.... Scott mentioned that my original radiator is leaking and that I should Fast, Prompt & Professional Service in terms of my Oil Change with Filter.... Scott mentioned that my original radiator is leaking and that I should not wait too long to replace it. The price that was quoted was way to expensive before taxes and misc charges from Metro Toyota. So I had my original radiator, and both radiator hoses, replaced at another independent repair facility. Toyota really should consider a quality after-market choice as an option to keep all future repairs at your dealership since new authentic Toyota prices are outrageously high... I actually saved hundreds of dollars for a quality comparable product with a 2-year warranty... More

Great customer service I brought my 2007 Corolla in for an oil change and to diagnose the wheel noise (or what sounded like it). The mechanic found that one of the belts was I brought my 2007 Corolla in for an oil change and to diagnose the wheel noise (or what sounded like it). The mechanic found that one of the belts was worn and cracked and need replacement. So I got that done. He bent (or unbent?) part of the wheel "stem" as it was bent, and secured a panel that was hanging down. The car is running well, and there is no more noise. Price seemed a bit high, but you can't beat Metro for attention to the customer, including taking me to my car to show what the problem looked like before proceeding with the work. More

Great Metro has always been great. This is our 3rd car (first one 1989, second one 2004 and current on 2017). I can highly recommend them. Metro has always been great. This is our 3rd car (first one 1989, second one 2004 and current on 2017). I can highly recommend them. More

Recall Help I arrived early, they took me immediately. I was quoted 1-1/2 hour for the work and it only took 50 minutes. Great visit I arrived early, they took me immediately. I was quoted 1-1/2 hour for the work and it only took 50 minutes. Great visit More

fixed problem on short notice front end making a noise. called in they took me in immediately and fixed the problem plus fixed anther problem i was putting off and also did an oil front end making a noise. called in they took me in immediately and fixed the problem plus fixed anther problem i was putting off and also did an oil change More