Victory Toyota of Brook Park - Service Center

Excellent Experience I came for new tires but was updated about status of rear breaks. All service done in timely fashion. My customer service rep Maggie was great--prof I came for new tires but was updated about status of rear breaks. All service done in timely fashion. My customer service rep Maggie was great--professional with a personal touch! More

Great service and information Took the car in right away and explained what was to be done. Let me know about additional work and why it was needed. Done in less than an hour. Took the car in right away and explained what was to be done. Let me know about additional work and why it was needed. Done in less than an hour. More

Quick, friendly, good service I was greeted and taken care of, at the time specified. My car was also washed and on my way in a half hour. Very happy. I was greeted and taken care of, at the time specified. My car was also washed and on my way in a half hour. Very happy. More

Service - (First Service on my 2019 Toyota Camry Very efficient service operation. Service quality is good ! I am the proud owner of two (2) other Toyota Camrys (2004 and 2005) which I believe have e Very efficient service operation. Service quality is good ! I am the proud owner of two (2) other Toyota Camrys (2004 and 2005) which I believe have experience to express this evaluation. More

Service of my Camry 2007 on Sept 26 2019 Excellent service performed on my Toyota Camry 2007. Have been going to this place for service and sales for 30 years now and I believe everyone is do Excellent service performed on my Toyota Camry 2007. Have been going to this place for service and sales for 30 years now and I believe everyone is doing a great job. Honest and customer - oriented and friendly. I would recommend Metro Toyota to ALL for service and sales as well. More

KUDOs for Maggie Colan I worked with Maggie originally on 9/18 for our Solara. Was to be a routine at small cost but additional work for brakes was found. Maggie was 'GR I worked with Maggie originally on 9/18 for our Solara. Was to be a routine at small cost but additional work for brakes was found. Maggie was 'GREAT' on working with me and straightening out a cost discrepancy. I was NOT the easiest of customers to work with but MAGGIE COLAN went above and beyond, including going to her supervisor, to appease a not-completely-happy customer (ME) so AGAIN I can't say enough nice things about MAGGIE and will try to take an opportunity to stop by and just tell her directly how impressed I was with her handling of me. HOPE TO BE ABLE TO WORK WITH MAGGIE AGAIN ! ! ! More

Excellent ChataquaPpeiple were friendsly and helpful facilities neat and clean. Nice to staff was friendly and helpful. Facility is neat and clean. Nice to hav ChataquaPpeiple were friendsly and helpful facilities neat and clean. Nice to staff was friendly and helpful. Facility is neat and clean. Nice to have coffee and snacks while you wait. More

Repair of power steering The service is always done quickly and satisfactorily. I always bring my vehicles here for any service or repair. I recommend Metro to my friends. The service is always done quickly and satisfactorily. I always bring my vehicles here for any service or repair. I recommend Metro to my friends. More

Routine Service Service rep was helpful, courteous and very competent. Order was promptly written up and vehicle delivered on time as promised. This kind of service Service rep was helpful, courteous and very competent. Order was promptly written up and vehicle delivered on time as promised. This kind of service deserves a repeat visit. More

Brakes Took my car for break service and they ended damaging my plate when they took the car for a wash, bending my plate in half blowing the screws and the Took my car for break service and they ended damaging my plate when they took the car for a wash, bending my plate in half blowing the screws and the service rep was not able to give me an answer on the spot stating the manager service will get in touch with me since was out of town until next week, no one called me I ended calling and the manager was so rude, stating a bend plate will not affect my car, I got new plates a week prior to brought my car for the service More