Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
He is nice person and explain what Imy car need to be done. My car is very good check up and I told him that I am deaf cuz I am deaf. he said no plm. I was happy that everything is good shape. My car is very good check up and I told him that I am deaf cuz I am deaf. he said no plm. I was happy that everything is good shape. More
Toyota They were very helpful and preformed all maintenance on my vehicle well and on time. I will return to this dealership for all my service needs.. They were very helpful and preformed all maintenance on my vehicle well and on time. I will return to this dealership for all my service needs.. More
Horrible team of service providers. Oil change was not done to vehicle speciation. 3 days after service was performed road side assistance was required for a dead battery. One month aft Oil change was not done to vehicle speciation. 3 days after service was performed road side assistance was required for a dead battery. One month after oil change service, car warning light came on due to low oil. Wrong oil used and was not filled to vehicle speciation. Service Manager arrogance and lack of empathy was ridiculous. More
Perfect from start to finish Metro Toyota started by making sure I knew exactly what needed to be done and more importantly what did NOT need to be done. They diagnosed a problem Metro Toyota started by making sure I knew exactly what needed to be done and more importantly what did NOT need to be done. They diagnosed a problem that my local garage missed. They saved me money and completed the work quickly. My car is driving so much better than it has for a long time!! I would recommend them highly. More
Expensive oil change I had an oil changed scheduled but started taking to Sam. I still had 6 months left it on my lease but i was able to leave with a new vehicle!! I had an oil changed scheduled but started taking to Sam. I still had 6 months left it on my lease but i was able to leave with a new vehicle!! More
Metro Toyota service department is top notch Very good overall experience. Not too long,reasonable cost and nice customer waiting area. Service rep explained everything that was done very well an Very good overall experience. Not too long,reasonable cost and nice customer waiting area. Service rep explained everything that was done very well and answered all my questions. More
Two Thumbs Up! This was my second scheduled maintenance visit. Easy scheduling online. Welcomed to the service area by the staff. Checked in immediately. Comfort This was my second scheduled maintenance visit. Easy scheduling online. Welcomed to the service area by the staff. Checked in immediately. Comfortable waiting area: coffee and snack provided. Clear explanation of results of the service. Service covered -- no charge. What's not to like? More
Happy I’m very Happy I came to Toyota Katrina brown is very friendly and she is very professional, I can’t complain they handled me the right way and there I’m very Happy I came to Toyota Katrina brown is very friendly and she is very professional, I can’t complain they handled me the right way and there ain’t not even one complaint I could say...and can’t forget about Craig Budziak he was an amazing person also very professional at what he does... thank you so much!! More
Oil Change and tire rotation completed in under 1.25 hours. Service team is very efficient and if you use coupons you can have prices comparable to non-deale and tire rotation completed in under 1.25 hours. Service team is very efficient and if you use coupons you can have prices comparable to non-dealerships. More
service Unfortunately the service department could not resolve my issue. The problem lies with poor technology on Toyota's part. I phone works perfectly in m Unfortunately the service department could not resolve my issue. The problem lies with poor technology on Toyota's part. I phone works perfectly in my husbands 2019 Tundra- pretty strange it does not work in a Highlander. More