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Victory Toyota of Brook Park - Service Center

Brook Park, OH

4.5
1,993 Reviews

1,993 Reviews of Victory Toyota of Brook Park - Service Center

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January 21, 2020

I will definitely recommend Metro Toyota for your car services. Shorter wait time and they do an excellent work on your car and shows you all details More

by NDGRAFT
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2020 -

Victory Toyota of Brook Park responded

Thanks for your kind words for our Service Department. We appreciate your feedback.

January 20, 2020

Sales and service are always great. Will continue to come back to Metro for future leases and purchases. Gary Capper has always been wonderful to work with. More

by Iheartsf59
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Jan 20, 2020 -

Victory Toyota of Brook Park responded

This is awesome! Thank you for your 5-star review! We are happy to have you a part of our Metro family. We appreciate you!

January 15, 2020

Fast and Dependable Like that I may drive inside the building to deliver my vehicle. Quick intake of information. Comfortable lounge with a variety of seating; COFFEE. Th More

by SUGGESTSUCCESS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry, don't remember.
Jan 15, 2020 -

Victory Toyota of Brook Park responded

WOW! Thank you for your awesome, 5-star review! We appreciate your feedback. The coffee is always on and it's always fresh. We'll see you at your next Service visit! Thank you again for choosing Metro Toyota.

January 15, 2020

Normal maintenance I would never think of taking my car for service anywhere but metro Toyota. Service people are fantastic and knowledgeable. Plus I also get a free car More

by Schmiti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan
Jan 15, 2020 -

Victory Toyota of Brook Park responded

Thank you for your 5-star Service review! We appreciate your feedback.

January 14, 2020

efficent I find the service department good. I have bought 4 Toyotas from this dealership I don't have 25 words to express my opinion A few words is all y More

by GLOJAY5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Delancey
Jan 14, 2020 -

Victory Toyota of Brook Park responded

Thank you for your feedback. We are happy you had a positive experience. Smile on!

January 06, 2020

Great Service Experience I love the Service Center. It’s so easy to drop off my car and wait. I never struggle to get an appointment. The waiting room is comfortable, having l More

by clevelandgal78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Victory Toyota of Brook Park responded

Thanks, Clevelandgal78! We appreciate your kind review of our Service Department and all of those stars too! You're the best.

January 06, 2020

Review Awesome and attentive service crew! The waiting room is awesome! Love that I could browse and buy some of the lovely assortment of beautiful greeting More

by MAKABAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan, Sarah Byrne
Jan 06, 2020 -

Victory Toyota of Brook Park responded

Thank you for your 5-star review for our Service Department. We appreciate your kind words.

January 05, 2020

Long time customer care I had a minor problem with a broken license plate screw. I made an appointment quickly for the next day without a problem. The service was so minor More

by TITO.DELVECCHIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Delancey
Jan 06, 2020 -

Victory Toyota of Brook Park responded

Thank you for your feedback! We appreciate you sharing your Service Department experience and thanks again for choosing Metro Toyota.

December 29, 2019

Scott is the best! This is the seventh vehicle we have purchased at Metro Toyota and I have dealt with Scott, the Service Manager almost every time I have brought one of More

by MUIMAL96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper, RICK ZAMBRANA
Dec 30, 2019 -

Victory Toyota of Brook Park responded

WOW! Thanks so much for your fantastic review! We appreciate your kind words for Scott and our Dealership.

December 26, 2019

Tire warning light came on. Brought vehicle in to make sure no issues. Thankfully no problems. Will be back next year for next check up. More

by lyhage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Dec 28, 2019 -

Victory Toyota of Brook Park responded

Thank you for your kind words for our Service Department. We appreciate you!

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