Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews of Victory Toyota of Brook Park - Service Center
Have been a customer of this dealership since 1985. In all that time of buying our cars and having them serviced have we ever been disappointed in metro Toyota. Thank you! all that time of buying our cars and having them serviced have we ever been disappointed in metro Toyota. Thank you! More
I would like service hours to run later like sunnyside honda. The service tech (female) was very helpful in letting me know that there was an extended warranty on the vans sliding doors witch were fixed honda. The service tech (female) was very helpful in letting me know that there was an extended warranty on the vans sliding doors witch were fixed under warranty . More
Always greeted by friendly staff and the service department is great. I have taken my car back on ocassion for it's regular oil change and I have always had a pleasant experience. Thank you all for department is great. I have taken my car back on ocassion for it's regular oil change and I have always had a pleasant experience. Thank you all for being so kind and friendly. More
toyota contacted me about a rust problem with my truck frame the service rep explained the process of treating the frame of my truck. to help with your costs, I declined the offer of a loaner. the service rep explained the process of treating the frame of my truck. to help with your costs, I declined the offer of a loaner. More
My recall maintenance for CRC (Frame Corrosion Resistant Compound) Application was performed very satisfactorily at Metro Toyota, Cleveland, Ohio. All of the activities were explained in full, and performed Compound) Application was performed very satisfactorily at Metro Toyota, Cleveland, Ohio. All of the activities were explained in full, and performed in the timeframe stated. More
quick and easy I called in the morning on a tire issue and the service team got me in within the hour; service completed within the hour. Very helpful. I called in the morning on a tire issue and the service team got me in within the hour; service completed within the hour. Very helpful. More
Prompt and Courteous Service. Had the first service for my new 4Runner. Prompt and courteous service by the Metro team. The waiting area was nice and offered food and beverage as y Had the first service for my new 4Runner. Prompt and courteous service by the Metro team. The waiting area was nice and offered food and beverage as you wait. Also, fun to talk with Metro's sales team about new Toyotas and see them up close. More
Saturday service appreciated I really do appreciate service hours available on Saturdays so that I don't have to take off time from work to get it done! I really do appreciate service hours available on Saturdays so that I don't have to take off time from work to get it done! More
Oil change & checkup. I arrived a bit before my scheduled appointment, was taken in immediately and was back out less than 40 minutes later. The staff who helped me were v I arrived a bit before my scheduled appointment, was taken in immediately and was back out less than 40 minutes later. The staff who helped me were very kind and considerate. More
Wonderful Service Department! Each time I bring my 2018 Highlander in for the 5,000 mile check-up I am met immediately by a service representative. My needs are met in very good Each time I bring my 2018 Highlander in for the 5,000 mile check-up I am met immediately by a service representative. My needs are met in very good time. The waiting area is pleasant and I could even have a snack and coffee if I wanted something. I heartily recommend Metro Toyota in every department! More