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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,993 Reviews of Victory Toyota of Brook Park - Service Center
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March 07, 2020
very good, no pressure Turned our Corolla in off of Lease, had our Tacoma serviced same time. Excellent people to work with. Will be back to see Edgar in the future Turned our Corolla in off of Lease, had our Tacoma serviced same time. Excellent people to work with. Will be back to see Edgar in the future More
by jojoyf
February 26, 2020
Very smooth experience from start to finish. Metro Toyota instills confidence and trust through their excellent customer service and advice. Scott Barrier in Service is knowledgeable and explain Metro Toyota instills confidence and trust through their excellent customer service and advice. Scott Barrier in Service is knowledgeable and explains everything thoroughly. It is a pleasure to work with him. More
by SANDHUNT
Verified CustomerEmployees Worked With
February 24, 2020
We had a question about the passenger seat belt locking up and the answer we got was "we can't do anything to fix that". This is a safety issue and I expected more. up and the answer we got was "we can't do anything to fix that". This is a safety issue and I expected more. More
by PKUGLI
Employees Worked With
Natalie Sweeney
February 24, 2020
This was my third scheduled service on my 2019 Corolla. Each one has been like clockwork. Efficient, professional, competent service and personnel start to finish. Each one has been like clockwork. Efficient, professional, competent service and personnel start to finish. More
by gmatejka
Employees Worked With
Natalie Sweeney
February 23, 2020
they have a great team at metro Toyota service center they where very knowledgeable, friendly, and courteous and the whole service center and waiting area is clean i loved my experience there. they where very knowledgeable, friendly, and courteous and the whole service center and waiting area is clean i loved my experience there. More
by jim61
February 19, 2020
Metro Toyota was amazing! I would recommend them to anyone needing a car. My customer service experience at Metro Toyota was beyond amazing when I went to get my car serviced. anyone needing a car. My customer service experience at Metro Toyota was beyond amazing when I went to get my car serviced. More
by PLLAPA
Employees Worked With
Other Employees :
All the employees
February 18, 2020
Been in service dept twice for repairs I need. Both times told repair was done. Both time not fixed. Husband made one repair that they could have handled easily. Next one he can’t fix I’ve got extended warra told repair was done. Both time not fixed. Husband made one repair that they could have handled easily. Next one he can’t fix I’ve got extended warranty too. I need this fixed now the correct way. More
by GMALLORY54
February 17, 2020
The employees are very friendly and the service department is very efficient. The best part is our salesman Sam Ibrahim. He’s a great guy! department is very efficient. The best part is our salesman Sam Ibrahim. He’s a great guy! More
by Sugar Free
February 12, 2020
Great customer service and always quality service. Gabriel Melendez is a great Service Technician and also the parts department are knowledgeable and always willing to assist and help. Gabriel Melendez is a great Service Technician and also the parts department are knowledgeable and always willing to assist and help. More
by NITO1976
Employees Worked With
Other Employees :
Gabriel Melendez , Edgar Arevalo
February 09, 2020
Awesome job, my car was done as promised. Love Metro and the good people the work there. I will continue to buy and service my car at Metro. the good people the work there. I will continue to buy and service my car at Metro. More
by JIMCHLAD
