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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,993 Reviews of Victory Toyota of Brook Park - Service Center
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May 29, 2020
Appropriate seating provided Waiting area had appropriate distancing with seating. Personnel wore masks. As usual service was provided in a timely manner. Place is always very c Waiting area had appropriate distancing with seating. Personnel wore masks. As usual service was provided in a timely manner. Place is always very clean and accommodating. More
by JCC0516
Verified CustomerEmployees Worked With
Jeffrey Detwiler
May 28, 2020
Exactly what we have come to expect. Both my wife and I have used Metro Toyota since the late 70s, and this in spite of living in North Olmsted, and passing Sunnyside Toyota whenever we h Both my wife and I have used Metro Toyota since the late 70s, and this in spite of living in North Olmsted, and passing Sunnyside Toyota whenever we head to your service department. Everyone is friendly, knowledgeable and efficient. More
by jjdenham
Employees Worked With
I'm sorry but I don't remember the names.
May 28, 2020
Unplanned purchase I took my 2019 Toyota C-HR for regular service. While waiting for it to be finished my significant other and I started to look around the showroom. J I took my 2019 Toyota C-HR for regular service. While waiting for it to be finished my significant other and I started to look around the showroom. Jerry Jelleson started to help us and eventually I . I was very satisfied with all the service and help I received traded my Toyota for a Carola. It received great service from everyone. Thank you. More
by omaresi2
Employees Worked With
May 28, 2020
I scheduled an OIL CHANGE. I scheduled an oil change and only after I got home; I read the receipt. It said no oil change recommended. It had been 6 months since my last one I scheduled an oil change and only after I got home; I read the receipt. It said no oil change recommended. It had been 6 months since my last one so I was pretty mad I wasted time. Otherwise, people were nice and all; that doens’t upset me, but the reason I came was not addressed! More
by KELNYE
Employees Worked With
I am not sure.
May 27, 2020
Metro is great Very efficient and friendly service. Pulled in and was approached by a service person who directed me to an advisor. Was in the waiting area within 5 Very efficient and friendly service. Pulled in and was approached by a service person who directed me to an advisor. Was in the waiting area within 5 minutes of arrival. More
by epaschke
May 27, 2020
longtime customer They always do a nice job at Metro Toyota. Most dealerships will not support older model cars like mine, but Metro does, and they are easy to deal wit They always do a nice job at Metro Toyota. Most dealerships will not support older model cars like mine, but Metro does, and they are easy to deal with More
by ron96
Employees Worked With
May 27, 2020
My service experience with Metro Toyota has been excellent. The staff is friendly and knowledgeable. Cost of service is reasonable. I have always been happy with the work done on my car. I will defi excellent. The staff is friendly and knowledgeable. Cost of service is reasonable. I have always been happy with the work done on my car. I will definitely return. More
by Adam. K
May 27, 2020
scheduled oil change Everyone was very professional and friendly. Wait time for service was very sufficient. Complimentary car wash is very appreciated! Waiting area w Everyone was very professional and friendly. Wait time for service was very sufficient. Complimentary car wash is very appreciated! Waiting area was very clean which is also very appreciated!! More
by BHOWARD11
Employees Worked With
unsure who the employee(s) were on this visit
May 27, 2020
Recall/Maintenance Service Metro Toyota contacted me as soon as there was a remedy for my recall. While i was there I had my scheduled maintenance work completed. Fast, effici Metro Toyota contacted me as soon as there was a remedy for my recall. While i was there I had my scheduled maintenance work completed. Fast, efficient, and great price! More
by PETERJ0
Employees Worked With
Don't remember
May 27, 2020
Amazing. I’ve said it before , it’s the Best dealership experience I’ve ever had. They are professional and courteous...Sales, Service, etc. They actually listen to you and make sure you’re listened to. experience I’ve ever had. They are professional and courteous...Sales, Service, etc. They actually listen to you and make sure you’re listened to. I recommend them to everyone. More
by drewman2u
