Victory Toyota of Brook Park - Service Center

Service Review The service provided met my expectations. The waiting area provided free coffee and snacks. The aquarium was a pleasant diversion. I would recommend M The service provided met my expectations. The waiting area provided free coffee and snacks. The aquarium was a pleasant diversion. I would recommend Metro Toyota to friends going forward. I have been a loyal customer for over a decade. More

semi annual check up Arrived on time and was greeted with a friendly hello, Work began on time, Waited comfortably until name was called to tell me that work was complet Arrived on time and was greeted with a friendly hello, Work began on time, Waited comfortably until name was called to tell me that work was completed, Everything was good, I paid and left with a clean car in good working condition. More

Everything went as I expected When we came in the car was registered. We met with a service rep and he was very courteous and efficient. The oil change and tire rotation took the e When we came in the car was registered. We met with a service rep and he was very courteous and efficient. The oil change and tire rotation took the expected amount of time. The rep explained everything about what services were performed. The only negative was that they forgot to reset the maintenance reminder light but we returned and another rep fixed it immediately. More

Exceptional customer service yet again! I was kept updated on work needed throughout the process. I felt like a valued customer in the care of knowledgeable staff updated on work needed throughout the process. I felt like a valued customer in the care of knowledgeable staff More

It's never pleasant when your vehicle needs service but Metro Toyota removes the question of quality work. I've been going to Metro for 25 years or so. I'm a happy customer. Metro Toyota removes the question of quality work. I've been going to Metro for 25 years or so. I'm a happy customer. More

Service is not helpful at all, haven’t had my vehicle for a year yet, been there 4 times for same issue. Had my vehicle for 3 days, to find out they did nothing to it, still have same issue as when I dropped a year yet, been there 4 times for same issue. Had my vehicle for 3 days, to find out they did nothing to it, still have same issue as when I dropped it off. Very disappointed More

Very Satisfied For about 44 yrs now, Metro Toyota has given us GREAT Service be it a sale or service! Wouldn't go anywhere else!!!!! TY!!!!! Have a RAV 4 that also For about 44 yrs now, Metro Toyota has given us GREAT Service be it a sale or service! Wouldn't go anywhere else!!!!! TY!!!!! Have a RAV 4 that also needs service will be back soon! Thanks again!!! More

jprofessional have purchased 4 cars and have been using the service department for probably 20 years. and I come from Lorain County, because it's worth it to me. have purchased 4 cars and have been using the service department for probably 20 years. and I come from Lorain County, because it's worth it to me. More

It was good Calling in my appointment, the girl was very professional/polite, Arriving at the Dealer Ship I was greeted in the garage by a female who along with e Calling in my appointment, the girl was very professional/polite, Arriving at the Dealer Ship I was greeted in the garage by a female who along with everyone at the service department was very professional and polite . Was advised of a time delay in case I wanted to leave and come back. Joe was pretty much on the money concerning the wait time. Very happy with what they do. More