Victory Toyota of Brook Park - Service Center

Always great service . Never have any issues . Service is always on time . I have bought servers cars off of metro Toyota and will continue going back . always on time . I have bought servers cars off of metro Toyota and will continue going back . More

Covid19 The service was fine, however, when I pulled in the people in the garage area greeting the cars had masks on, but the people inside behind the desks d The service was fine, however, when I pulled in the people in the garage area greeting the cars had masks on, but the people inside behind the desks didn't. I told the gentleman that wanted me to go inside that I wouldn't, because nobody had a mask on. He went and talked to them and they put them on. Nobody should have to tell them to put them on, it should be mandatory at Metro Toyota. This Covid19, it not a joke and we all need to wear a mask to get it under control. More

Service and appointment makers were terrific. The only issue is the time it takes to get an oil change is ridiculous. This Must be faster. I was the 4th person in line at 7:30 and did not t get my car bac issue is the time it takes to get an oil change is ridiculous. This Must be faster. I was the 4th person in line at 7:30 and did not t get my car back until 8:45. More

Always excellent service I bought my car here and Metro Toyota and always have come here for service. It is excellent, reliable service. The team takes good care of me and m I bought my car here and Metro Toyota and always have come here for service. It is excellent, reliable service. The team takes good care of me and my car. More

a great dealership Every time I deal with Metro Toyota they are friendly,profesional,courteous,helpful and timely. I have been a customer for over forty years! I just fi Every time I deal with Metro Toyota they are friendly,profesional,courteous,helpful and timely. I have been a customer for over forty years! I just find them to be the best in my area and sure that they are among Toyota's best dealers. More

They treat me like family they address all my needs and make sure everything is done to the best of there ability I will always go back to that company make sure everything is done to the best of there ability I will always go back to that company More

I brought my car in because I received a recall notice. I have no complaints about the work done on my car but I think 2 hours a long time to wait for it to be done. I think a better scheduling system would have no complaints about the work done on my car but I think 2 hours a long time to wait for it to be done. I think a better scheduling system would eliminate so many cars coming in at the same time. Should only be about an hour wait time for most services unless there is a major repair being done. More

Saturday service appreciated I had a recall that was handled quickly and safely since people in the waiting area kept 6 ft. apart and wore masks. I also got new wiper blades and I had a recall that was handled quickly and safely since people in the waiting area kept 6 ft. apart and wore masks. I also got new wiper blades and they washed my car! More

All contacts.were professional and pleasant. Waiting area is comfortable. Never have any complaints re service. Available coffee is a bonus. Always a good experience. Car wash was an unexpected nicety area is comfortable. Never have any complaints re service. Available coffee is a bonus. Always a good experience. Car wash was an unexpected nicety. Thank you. More