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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,993 Reviews of Victory Toyota of Brook Park - Service Center
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July 23, 2020
They're the only ones I trust to do the necessary repairs. They clearly explain the cost and the steps necessary to fix the car. repairs. They clearly explain the cost and the steps necessary to fix the car. More
by smsliva
Verified CustomerEmployees Worked With
July 22, 2020
Routine "maintenance service". Organized Friendly staff Good service Nice sitting area Great space for children to kill time while waiting. Good Snacks. Great drinks at no cha Organized Friendly staff Good service Nice sitting area Great space for children to kill time while waiting. Good Snacks. Great drinks at no charge. Clean atmosphere. More
by tatumca
Employees Worked With
Other Employees :
Maggie Colan, Sarah Byrne, Christopher Lombardo, Taylor Cervelli, Nemi Rivera, Craig Budziak
July 21, 2020
Great service We have been Metro Toyota sales and service customers since the late 1980’s and we’ve always had great customer service. We highly recommend Metro! We have been Metro Toyota sales and service customers since the late 1980’s and we’ve always had great customer service. We highly recommend Metro! More
by L Friedlander
July 21, 2020
Required services for mileage on vehicle Above expectation. Only dissatisfaction was the long wait time after appointment created 4 days prior to visit with a two (2) hour wait time and arri Above expectation. Only dissatisfaction was the long wait time after appointment created 4 days prior to visit with a two (2) hour wait time and arriving on-time for the appointment We were told a flood of drive in services set the service team back and appointments should have priority over the drive through of last minute "HELP ME". More
by ssboo_ohio
July 21, 2020
I drive from Michigan to do business with Metro Toyota Cleveland. I won’t go anywhere else! Staff is amazing and they know the Toyota brand inside and out. Cleveland. I won’t go anywhere else! Staff is amazing and they know the Toyota brand inside and out. More
by ROMEOJCA
Employees Worked With
July 21, 2020
The van was serviced promptly and cleaned safely. Everyone is courteous and efficient. Place is super clean. No waiting around. Car was returned washed and clean. You feel safe there and not forgo Everyone is courteous and efficient. Place is super clean. No waiting around. Car was returned washed and clean. You feel safe there and not forgotten. More
by FMBAMD
Employees Worked With
veryone was courteous and safety minded.
July 21, 2020
I would like to thank Ken Konopka at Metro Toyota for the stress free and friendly experience while leasing my second Camry. He was kind and professional during the entire process. I look forward to working stress free and friendly experience while leasing my second Camry. He was kind and professional during the entire process. I look forward to working with Ken in the future. More
by K-ODONNELL
July 20, 2020
Very disappointing Social distancing not followed. My quote for a new lease was $100 more per month. Service report had a glaring mistake which was not resolved. Social distancing not followed. My quote for a new lease was $100 more per month. Service report had a glaring mistake which was not resolved. More
by J2388
July 17, 2020
Friendly Service Fast and easy service. The folks are very helpful and friendly. We have been using Metro Toyota for 9 years now and they have always been great.. It's Fast and easy service. The folks are very helpful and friendly. We have been using Metro Toyota for 9 years now and they have always been great.. It's like having my personal agent to deal with my wants and needs. Thanks Metro.... :-) More
by DAVEPLAYS1
Employees Worked With
July 17, 2020
Excellent service as always with Metro Toyota. One of the owners personally walked me to the parts department and ensured I was helped right away. Service department employee was very polite and knowledgeabl owners personally walked me to the parts department and ensured I was helped right away. Service department employee was very polite and knowledgeable. More
by MMendoza
Employees Worked With
