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Victory Toyota of Brook Park - Service Center
Brook Park, OH
1,993 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,993 Reviews of Victory Toyota of Brook Park - Service Center
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August 07, 2020
Always customer friendly The level of customer service has always been excellent, Gary Capper is an excellent representative for Metro Toyota. My wife and I have decided to The level of customer service has always been excellent, Gary Capper is an excellent representative for Metro Toyota. My wife and I have decided to purchase our leased vehicle and plan on continuing the servicing of the vehicle exclusively with Metro. More
by JKACVINSKY777
Verified Customer
August 05, 2020
Came in for scheduled maintanence Experience was easy to schedule and service was completed by promised time. COVID guidelines were set in place for waiting and pickup. Customer felt s Experience was easy to schedule and service was completed by promised time. COVID guidelines were set in place for waiting and pickup. Customer felt safe at all times. More
by b29spann
Employees Worked With
Maggie Colan
August 04, 2020
Very efficient operation I've been going to Metro Toyota since September of 2015 & I have never had a bad experience with the service center. The waiting area is well stocked I've been going to Metro Toyota since September of 2015 & I have never had a bad experience with the service center. The waiting area is well stocked with snacks & coffee & my wait time has been very minimal for the services I need. More
by EDDURMA
August 03, 2020
My Go to place for repairs My vehicle gets the best of care at Metro Toyota! It is my go to place for repairs since I purchased my car 14 years ago. My vehicle gets the best of care at Metro Toyota! It is my go to place for repairs since I purchased my car 14 years ago. More
by NANVAL23
Employees Worked With
July 31, 2020
very good the service was very good, the time was very good and they enplaned what was done and needed to be done in the future on the car. the service was very good, the time was very good and they enplaned what was done and needed to be done in the future on the car. More
by ybabich
Employees Worked With
July 29, 2020
On time, courteous and professional The above pretty well illustrates why I have been a loyal customer of Metro service for 15 years. I can't predict the future, but if I have a Toyota, The above pretty well illustrates why I have been a loyal customer of Metro service for 15 years. I can't predict the future, but if I have a Toyota, I will have it serviced at Metro. More
by Allen Kline
Employees Worked With
July 28, 2020
Had an appointment to have my blown tire looked at. Waited an hour for service to tell me yes, tire is blown. Spoke to used car manager whom was super nice and helpful. He got me taken care of. Waited an hour for service to tell me yes, tire is blown. Spoke to used car manager whom was super nice and helpful. He got me taken care of. More
by Kathy and Steve
Employees Worked With
July 28, 2020
Everyone is always courteous, informative and helpful. I have been coming here since I moved from New Jersey 18 years ago an have been satisfied. My folks came there years earlier. have been coming here since I moved from New Jersey 18 years ago an have been satisfied. My folks came there years earlier. More
by CYNTHIARUHRKRAUT
Employees Worked With
July 23, 2020
Not only was the car well taken care of but so was I! A tent was set up so I could be cool, outside and distancing while waiting for car. tent was set up so I could be cool, outside and distancing while waiting for car. More
by sandra27
Employees Worked With
