Victory Toyota of Brook Park

Overall service was good. Overall I had a good exp. Miner issue. Was able to give needed info to address another problem. The other service member may need to have additional Overall I had a good exp. Miner issue. Was able to give needed info to address another problem. The other service member may need to have additional training on all the new cars special features. such as how the camera, navigation systems works. Not able to answer a couple basic questions about the navigation system. How to stop using before arriving at your destination. More

Edgard is a great person. He is trustworthy. You choose your vehicle from the great selection of certified preowned cars. You test drive the vehicle of your choosing and you sign the papers. Is t You choose your vehicle from the great selection of certified preowned cars. You test drive the vehicle of your choosing and you sign the papers. Is that simple. Of course, Edgard will answer all your questions. He even gave us a tutorial in how to set our digital radio. More

Best service ever Professional friendly staff, issue resolved promptly, I would definitely return for any other needs. The car wash after service was a much appreciated Professional friendly staff, issue resolved promptly, I would definitely return for any other needs. The car wash after service was a much appreciated and unexpected touch More

Prepaid, regularly scheduled maintenance visit I was very happy with how quickly the service was done and how thorough the review was when the work was done. I appreciate the professionalism of th I was very happy with how quickly the service was done and how thorough the review was when the work was done. I appreciate the professionalism of the guy who checked me in and the guy who gave me the final report. More

Tengo mi nueva Tacoma gracias a Edgar Arevalo Mi tío Carlos agarro una Tacoma aquí en Metro con Edgar y luego vine yo buscando la mía, Edgar me ayudó a conseguir la que quería de él color que quie Mi tío Carlos agarro una Tacoma aquí en Metro con Edgar y luego vine yo buscando la mía, Edgar me ayudó a conseguir la que quería de él color que quiera.. vengan a verlo se los recomiendo More

Service Dept Everyone was very friendly and knowledgeable in the service dept. I had to be shuttled to work and the gentleman taking me there was so pleasant. Everyone was very friendly and knowledgeable in the service dept. I had to be shuttled to work and the gentleman taking me there was so pleasant. More

Great dealership This is my second car I've leased from them. Their customer service has always been top notch & they give you a fair price for your car. This is my second car I've leased from them. Their customer service has always been top notch & they give you a fair price for your car. More

Great repair experience Dominic was my customer rep and he was very efficient and knowledgeable regarding my repair. As I waited in the waiting area he came out a number of Dominic was my customer rep and he was very efficient and knowledgeable regarding my repair. As I waited in the waiting area he came out a number of times to speak with other people he was helping. Each time he was courteous and has great communication skills. I observed other customer service reps also and they too were very efficient and also had great communication skills. I deeply appreciate having the repair explained to me in terms that are easy to understand.. This is the first Toyota I have owned, purchased at Metro Toyota and it will not be the last Toyota I will own. More

Easy 1-2-3 Toyota makes a great car but it is the experience that Metro and Robert Saponari provide that makes the whole experience outstanding. Now on my 4th Toyota makes a great car but it is the experience that Metro and Robert Saponari provide that makes the whole experience outstanding. Now on my 4th RAV4 from Metro, Robert has made all of these transactions seamless and stress free; Always Honest with an answer to any question, or willing to find the correct answer. NO BS. Easy to deal with, Approachable, understanding, with empathy and honest response. Almost makes you wonder if you are really buying a car. More

Professional and quick. We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 mil We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 miles. Practical good car. We would definitely go here again. The service people there give us great peace of mind. They check everything. Pleasant and efficient!! We depend on them to keep us safe. Great people!! More