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Victory Toyota of Brook Park
Brook Park, OH
7,527 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,527 reviews
November 27, 2012
Stopped at your dealer looking for a truck and met Mike Ferrett. He met all of my needs and got the sale! Great salesman. Came back to Metro 8 months after buying my Tundra and tracked down Mike. After Ferrett. He met all of my needs and got the sale! Great salesman. Came back to Metro 8 months after buying my Tundra and tracked down Mike. After a day or two of talking, I purchased another vehicle from him. More
by Glenn Cunningham
Employees Worked With
Mike Ferrett
November 27, 2012
We purchased a 2012 Toyota Prius in April from Michael. He was very helpful and we never felt pressured to buy. We are confident that we received the best deal. As a loyaly Metro Toyota customer since 200 He was very helpful and we never felt pressured to buy. We are confident that we received the best deal. As a loyaly Metro Toyota customer since 2000 we would not hesitate to recommend both Michael and Metro Toyota. Mark & Carm Kofron More
by Mek5515
Employees Worked With
Michael Ferrett
November 26, 2012
My sales person,Michael Ferrett, made buying my new vehicle easy. He was very kind and patient with me. He answered any question I had. Was willing to do whatever it took to make the sale quick and eas vehicle easy. He was very kind and patient with me. He answered any question I had. Was willing to do whatever it took to make the sale quick and easy. He also explained the features and hooked up my bluetooth. Also the service dept was great with getting and putting on my rain guards. I had 2 vehicles to trade in and I thought it was going to be hard to do. Michael and others made it simple. Thank you all. Also I love my Sienna. It rides like a dream. I get compliments on the color and options. (South pacific pearl). More
by cheaden
Employees Worked With
Michael Ferrett
November 24, 2012
I have purchased numerous used cars from Metro Toyota I have purchased numerous used cars from Metro Toyota over the past 25 years. Specifically Over the past 10 or so years I have purchased 4 used cars I have purchased numerous used cars from Metro Toyota over the past 25 years. Specifically Over the past 10 or so years I have purchased 4 used cars from Seth Calig and have sent many friends and family members to him for business. It seems that he always comes through. He is consistently been courteous, friendly, interested in satisfying needs and always works out an attractive sales price. I would recommend Metro Toyota and specifically Seth Calig to anyone who is looking for a Toyota new or used. He is a very competent sales representative. Seth Calig and Metro Toyota have been wonderful to us over the years. R.H.Trapp More
by Robert Trapp
Employees Worked With
Seth Calig
November 23, 2012
I've been to this dealership before, and they are low pressure always seem willing to do a little extra to help with your purchase. I went in with my daughter today and our saleperson, Ken Novak was o pressure always seem willing to do a little extra to help with your purchase. I went in with my daughter today and our saleperson, Ken Novak was one of the nicest we've dealt with. We ended up buying a used Corolla they really did help her get the best available financing. We were both very pleased with the whole experience. More
by garyfisher
Employees Worked With
Ken Novak
November 08, 2012
Seth was nice and easy to work with. He helpex me find what i was looking for and within the price i could afford. Will tell all my friends and family to call him. what i was looking for and within the price i could afford. Will tell all my friends and family to call him. More
by Sugarfrancis
Employees Worked With
Seth Calig
October 25, 2012
Many thanks to Craig Mochko and Metro Toyota for a very pleasant experience buying our Highlander. We love it!!! There are so many features on the car and Craig really took the time to review these. Everyo pleasant experience buying our Highlander. We love it!!! There are so many features on the car and Craig really took the time to review these. Everyone there was so nice to work with and we will definitely be back when we are in the market for our next car and will recommend you to our friends. More
by lillyeliza
Employees Worked With
Craig Mochko
September 27, 2012
Last week I was in a minor car accident and my beautiful Scion xB in voodoo blue was damaged by an impatient driver. After speaking with my insurance company I immediately contacted your company to assist w Scion xB in voodoo blue was damaged by an impatient driver. After speaking with my insurance company I immediately contacted your company to assist with repairs. Once the insurance companies got involved, things seemed to spiral out of control quickly - the insurance company paying for the repairs was less than pleasant and my insurance agent was helpful, but unable to clear up confusion. It was then that I turned to your employee, Melissa, for guidance/help and a dose of sanity. Melissa quickly took control of the situation & worked with the insurance company covering the repairs. She was able to keep me/get me in a rental vehicle and to save me the headache of commuting back and forth. Without Melissa rushing in and rescuing me on Monday, I'm not sure what I would have done and I wanted to be sure someone above her knew what an excellent job she did. Because of Melissa's patience, understanding and knowledge of the entire insurance/repair process I will undoubtedly come back to your facility for any future repairs (hopefully I don't have to) and without hesitation, I will recommend your facility to friends & family. Thank you so very much to your entire team. I never knew how much hard work & time went in to an accident so small - my hats off to you and your team - Thank you, thank you, thank you! Sincerely, Kristin Scion xB Owner More
by kalfordjm
Employees Worked With
Melissa
August 09, 2012
The lady that I delt with told the guy I was with that The lady that I delt with told the guy I was with that she would him licence plates for the car he was buying from me but she did not The Toyato The lady that I delt with told the guy I was with that she would him licence plates for the car he was buying from me but she did not The Toyato Highlander that I purchased did not come with floor mats. The service person that I delt with told me to play with opening the back of my car. The guy went to the dealership to order me another set of keys and was told it would run me $100.00, when I went to order them I was told it would run me $300.00. More
by donnam4
Employees Worked With
Margie
August 07, 2012
I have been very pleased with the customer care I receive when I come in for my Camry. I also owned a Prius and am looking at a Prius V in the future. I will definitely be doing my shopping and service at when I come in for my Camry. I also owned a Prius and am looking at a Prius V in the future. I will definitely be doing my shopping and service at Metro Toyota. More
by kfwise
Employees Worked With
Chris (salesman) and any of the service people
