Victory Toyota of Brook Park

The salesperson was helpful in choosing the Sienna we ultimately purchased. The final price was very competitive based on some research I had done and based on the past deals I had received on earlier T ultimately purchased. The final price was very competitive based on some research I had done and based on the past deals I had received on earlier Toyota purchases. Another important benefit was being able to actually sell my old van to my son through the dealership. The trade-in price was established and then I was able to actually sell the van to my son at that price through the dealership. I got the tax benefit of the trade-in while getting the van to my son. The salesperson also handled getting some service work done to the trade-in van while it was at the dealership before my son stopped in to make the actual purchase. The overall experience was very good. More

From start to finish experience was very pleasant. I got a deal that I was was looking for when I came in. Everyone was very knowledge and helpful a deal that I was was looking for when I came in. Everyone was very knowledge and helpful More

I initally went to Toyota just to look around and get a feel of what car I may want to purchase in the near future, I didn't have intentions of buying at the moment. I had the pleasure of working with Mr. feel of what car I may want to purchase in the near future, I didn't have intentions of buying at the moment. I had the pleasure of working with Mr. Fanourakis that day and couldn't be happier with the all around service I recieved. To start off this employee was very plesant and friendly. He also was very knowledgable about the products and seemed to answer any questions or concerns I had about the vehiceles. When the time came for me to make a decision about purchasing the car Minas was not pushey like a typical "sales man", he gave me space to think about it and make my own decision that I was comfortble with. Minas also seemed to work well with his coworkers when getting the financing for my car taken care of. I feel that was one of the best experiences I've had wth a salesman ever. I am in love with everything about my new Camery and couldnt have been happier with my First New car buying experience. Thank you Metro Toyota and a special thanks to Mr. Fanourakis! More

I was looking for a used car for my sons to drive because we had recently had to dispose of a car we had. I have owned other Toyotas and love the way they drive and their relability so I came to see Mike Fer we had recently had to dispose of a car we had. I have owned other Toyotas and love the way they drive and their relability so I came to see Mike Ferrett again after purchasing two Camrys last year. I knew from the previous experience dealing with Mike that he would help me find a car I would be happy with and I am. I ended up purchasing a 2007 Matrix and really are pleased with the car and the service that I have received from Mike during the purchase. I would recommend buying a new or used car from MetroToyota and Mike Ferrett. More

Dear Sir, I came to your dealership on 11-19-12.I Dear Sir, I came to your dealership on 11-19-12.I met Mr. Ken Novak. He was very friendly and shows me five, six used toyota camery cars. He als Dear Sir, I came to your dealership on 11-19-12.I met Mr. Ken Novak. He was very friendly and shows me five, six used toyota camery cars. He also let me drive the two cars.I end up buying a 2008 Camery XLE. To be very brief, Mr. Novak was very courtious and made a deal with me to buy a car. He even drove the car to my house which I realy appreciated. I would like to request the manager or owner to keep a sales person like Mr. Novak who knows how to close a deal and also make a customer happy. Thanks Sincerely, Pritam Brar More

Michael was very nice from the moment I met him. I came in just to look at a Toyota Tacoma, but he was very helpful. He answered all the questions I asked without being overly pushy. He made me feel like in just to look at a Toyota Tacoma, but he was very helpful. He answered all the questions I asked without being overly pushy. He made me feel like I had made a confident purchase. This is the second vehicle we have purchased/leased with Metro Toyota and it will be the first place we look when we need another one. More

Our experience with Michael Ferrett and the rest of the staff at Metro Toyota was very enjoyable. No high pressure sales involved at all. Mike is very knowledgeable about the product as well. I would defin staff at Metro Toyota was very enjoyable. No high pressure sales involved at all. Mike is very knowledgeable about the product as well. I would definitely recommend him and Metro Toyota to anyone in the market for a new or used car. More

I went to Metro Toyota to purchase a new Scion frs. Michael Ferrett was the salesman who assisted me with my purchase.It was the fastest car buy I have ever experienced.I usually dread going to the dea Michael Ferrett was the salesman who assisted me with my purchase.It was the fastest car buy I have ever experienced.I usually dread going to the dealership as the process always seems to take forever.I was at Metro Toyota twice.Once to make the deal and again to pick up my vehicle.In the 2 visits I might have spent a total of 40 minutes waiting for my papers to be processed.Michael answered all of my questions and provided me with everything i needed to make the sale as smooth as possible.I traded in a 2007 jeep wrangler and the 11k I was offered was exactly what i was looking for in trade in value.This is the first time I did not have to argue on my trade in value or the price of the new vehicle.Mr Ferrett also recommended the "auto butler" for my new Scion and it was worth every penny.I am so happy I spent the extra money.My car is almost 4 months old with 4500 miles and still looks showroom new. More

I love my Toyota Prius and I had a great experience during the purchase. My salesperson, Mike Ferrett was a delight to work with. He was friendly and knowledgable. He spent quite a lot of time with me during the purchase. My salesperson, Mike Ferrett was a delight to work with. He was friendly and knowledgable. He spent quite a lot of time with me, but he never made me feel rushed. He had a thorough working knowledge of the car and its features and explained them with patience. He made the paperwork painless and I felt that he worked to get me a good deal. I have recommended Mike to friends, and would definitely work with him again. More

Not only Michael Ferrett but everyone at Metro Toyota made my first experience purchasing a car fantastic. Being a first time buyer I was very unfamiliar with the entire car buying process but Michael wa made my first experience purchasing a car fantastic. Being a first time buyer I was very unfamiliar with the entire car buying process but Michael was always quick to answer any questions I had. He was able to provide me with the information and time to make an informed decision that I felt comfortable and very much excited about. Prior to buying I took time to shop around and see all the cars and dealerships in the area. In the end I came away very impressed by the Camry and everyone at Metro Toyota. The plethora of options, high quality, and wonderful lease deal made the purchase a clear choice. I cannot say enough about the experience I had and know that Michael at Metro Toyota will be my first stop for any future car needs. More