Victory Toyota of Brook Park

Everyone we worked with made the process run smooth and easy as possible. Not your "typical" car buying experience. We found the vehicle online, we were able to discuss all the details over the phone with easy as possible. Not your "typical" car buying experience. We found the vehicle online, we were able to discuss all the details over the phone with excellent customer service (returned calls very timely, easy clear process, we weren't passed around and no one tried to talk us into a different vehicle). We live a couple hours away (and out of state) and debated on purchasing a vehicle so far away (it meant taking our 3 small children with us as we were trading in our family vehicle), but the staff was so helpful and friendly we would not hesitate to return! More

I was greeted at the door and was not put in a position of distrust. I felt comfortable and did not feel like I was sold a car, but bought a car. These guys were friendly, sincere, and most of all, honest of distrust. I felt comfortable and did not feel like I was sold a car, but bought a car. These guys were friendly, sincere, and most of all, honest from the beginning. They did not bounce back and forth on a price for trade and when it was time to settle on a sales price, a decision maker was present. I have been in buying situations before where the battle was never ending and it was a constant close. Metro was prepared and gave me prompt and accurate information. More

Able to get the price we were looking for, but did not put pressure on us to make a decision or "hover" over us as we drove and inspected the cars. Very personable and helpful. put pressure on us to make a decision or "hover" over us as we drove and inspected the cars. Very personable and helpful. More

Excellent customer service, friendiliness, overall work is good. This is 2nd time I bought Toyota. I feel great and I will recommend my friend to buy car from there. is good. This is 2nd time I bought Toyota. I feel great and I will recommend my friend to buy car from there. More

I had a very good experience when I went to Metro Toyota for my new Corolla. My salesman was Michael Ferrett. He was very easy to work with and he made every effort to help me get the best deal possible. for my new Corolla. My salesman was Michael Ferrett. He was very easy to work with and he made every effort to help me get the best deal possible. I would recommend Metro to anyone. In fact another member of my family went to Metro for their Corolla after I did. Patricia Kamuf More

Michael and the team were all great. Came in, got the information I needed and purchased the vehicle. Great job. They are my Toyota dealership of choice now. information I needed and purchased the vehicle. Great job. They are my Toyota dealership of choice now. More

Best purchase ever honest and fair. Will never buy anywhere else again. Only regret, I didn't buy from them sooner. If you or anyone you know is buying anywhere other than Metro Toyota tell them to st anywhere else again. Only regret, I didn't buy from them sooner. If you or anyone you know is buying anywhere other than Metro Toyota tell them to stop. Mr. Greenfield and his staff are a class act and my salesman was professional yet friendly made the purchase like nothing I have ever experienced. This was the first time I left a dealer with a car and was upset it was time to go. Keep up the great work guys! More

I took my mother to Metro Toyota to purchase a car. Seth Calig was fantastic! He was very pleasant and respectful of my elderly mother. Ascertained her wants and needs and recommended the Corolla. Seth took Calig was fantastic! He was very pleasant and respectful of my elderly mother. Ascertained her wants and needs and recommended the Corolla. Seth took the time to show her the car's features before our test drive and again after purchase. The price was reasonable and he got a great trade-in amount for her old car. There was absolutely no pressure any time during the sale. Seth made the experience easy for my mother. We appreciate everything he did. We have issue with Jim Campo and the woman office manager he was training. When we went to sign the paperwork, she presented us with the extended warranties Toyota offers. As she did not identify them as the extended warranties at first, we thought they were part of the financing paperwork. When I realized what they were, I questioned as to whether they were necessary because we were purchasing a certified used vehicle that came with the standard Toyota warranty. She advised we needed to chose one. When I specifically asked the question, "Are you stating if we do not purchase an extended warranty, Toyota will not honor the standard warranty?", she said "yes"! Jim Campo did nothing to correct her. So, we got the cheapest package available. We of course found out later after signing all the paperwork that this was not true. Shame on you, Jim and "trainee", for misleading a customer. Would I go to Metro Toyota again to purchase a vehicle...yes! However, I'll stay clear of Jim Campo. More

Ken Novack was very helpful and made the whole leasing experience easy. Since I am from out of state and am here for school Ken worked with me to make sure my parents were happy as well as myself. He ca experience easy. Since I am from out of state and am here for school Ken worked with me to make sure my parents were happy as well as myself. He called me after the purchase to make sure everything was still going well. Ken was able to explain everything to me and make sure that I understood everything that I was signing and that I knew he would be available anytime I needed something or had a question. I would recommend Ken to anyone! More

I Purchased two Toyota Corollas from Michael at Metro Toyota and he was very friendly. The buying process was also very quick and hassle free. Toyota and he was very friendly. The buying process was also very quick and hassle free. More