Victory Toyota of Brook Park

Gary Capper great salesman and customer service rep Gary "Cap" Capper is so friendly and very helpful. He doesn't pressure a sale and even after the sale he is always looking out for the customer. He Gary "Cap" Capper is so friendly and very helpful. He doesn't pressure a sale and even after the sale he is always looking out for the customer. He could teach a class on no pressure sales technique and long term customer service. My next purchase will be from him. More

Outstanding experience Our journey in buying our Corolla was made so easy and enjoyable by Robert (finance) and Michael Ferrett (salesperson) that I would no longer buy a ca Our journey in buying our Corolla was made so easy and enjoyable by Robert (finance) and Michael Ferrett (salesperson) that I would no longer buy a car anywhere else. The whole processes took less than two hours from the time we walked into the place, test drove two cars and purchase. Love METRO TOYOTA! More

The best! This is my fourth car from Metro Toyota, and I will keep going back. I upgraded my Corolla to a Camry and was able to get a great price on the 2014.5 This is my fourth car from Metro Toyota, and I will keep going back. I upgraded my Corolla to a Camry and was able to get a great price on the 2014.5 model. Jeremy was my salesperson. He addressed all of the issues I was concerned with and also explained the improved features in the 2014.5 in terms I could understand. I also have always had a great experience with their service team. They are efficient, helpful and will take the time to explain things to you and best of all won't pressure you into fixing something you are not comfortable with. Everyone here wants their customers to succeed! My dad and step-mom are long-time customers here as well. More

You will not regret choosing this dealership, especially Cap Cap is Metro Toyota's Most Valuable Asset. A caring man who is genuinely concerned about his customers, he goes above and beyond to take care of the Cap is Metro Toyota's Most Valuable Asset. A caring man who is genuinely concerned about his customers, he goes above and beyond to take care of the customer and his family. He alleviated and resolved every concern I had and made each into a blessing in his own way. I got a top-notch car, for an excellent price-point, and they handled EVERY concern thoroughly and to my full satisfaction. My mechanic found some concerns on the vehicle and they replaced or repairs every one; additionally, they found more issues in their own inspection that my mechanic missed. They took initiative to replace/service those parts as well even though they could have saved money by ignoring them. I have had many bad experiences with dealers in the past; Metro Toyota and Cap are trustworthy and the best of the best! You will be glad you chose them! More

My new 2014 Corolla LE I just recently graduated and received a $750 rebate from Jose and Dan. My experience was excellent and everybody was nice and helpful. My family has I just recently graduated and received a $750 rebate from Jose and Dan. My experience was excellent and everybody was nice and helpful. My family has been with Toyota for almost 18 years and it is true what they say toyota is family. More

They are fantastic! I had an issue with another dealership that I've been going back and forth with them for two weeks now. I called and spoke to Ken yesterday, he had my problem fixed within twent dealership that I've been going back and forth with them for two weeks now. I called and spoke to Ken yesterday, he had my problem fixed within twenty-four hours!! Ken told me to talk to Bruce when I came I today; Bruce wasn't in. Not going to lie, I figured that this wasn't going to work out and that I would have to be left disappointed. Jeff (I really hope that he's name, he was my service writer) called Bruce and about four minutes later had everything taken care of. He kept me updated about the work being done to my car and even gave my son two toy cars since he was being so good while we waited; anyone with kids will understand that sitting for two hours at a car service department is tough with a two year old. Everything was fantastic and I couldn't be happier with the service I received. Thanks again, I really truly appreciate you guys helping me out! I will recommend you and your dealership to everyone! More

Seth Calig sold me two vehicles. A 2010 Sonota and a 1995 Grand Am. He know I was looking for 2 cars and when one came available for my daughter he called me and we made a deal on the 1995 Grand Am. He was p Grand Am. He know I was looking for 2 cars and when one came available for my daughter he called me and we made a deal on the 1995 Grand Am. He was patient and not pushy at all. Was able to take car to mechanic to check out and Seth followed thru on all his promises. Seth made both car buying experiences a good one and I would go back and recommend him and Metro Toyota with out any hesitation. Dominick Gasparro More

Everyone we worked with made the process run smooth and easy as possible. Not your "typical" car buying experience. We found the vehicle online, we were able to discuss all the details over the phone with easy as possible. Not your "typical" car buying experience. We found the vehicle online, we were able to discuss all the details over the phone with excellent customer service (returned calls very timely, easy clear process, we weren't passed around and no one tried to talk us into a different vehicle). We live a couple hours away (and out of state) and debated on purchasing a vehicle so far away (it meant taking our 3 small children with us as we were trading in our family vehicle), but the staff was so helpful and friendly we would not hesitate to return! More

I was greeted at the door and was not put in a position of distrust. I felt comfortable and did not feel like I was sold a car, but bought a car. These guys were friendly, sincere, and most of all, honest of distrust. I felt comfortable and did not feel like I was sold a car, but bought a car. These guys were friendly, sincere, and most of all, honest from the beginning. They did not bounce back and forth on a price for trade and when it was time to settle on a sales price, a decision maker was present. I have been in buying situations before where the battle was never ending and it was a constant close. Metro was prepared and gave me prompt and accurate information. More

Able to get the price we were looking for, but did not put pressure on us to make a decision or "hover" over us as we drove and inspected the cars. Very personable and helpful. put pressure on us to make a decision or "hover" over us as we drove and inspected the cars. Very personable and helpful. More