Victory Toyota of Brook Park

Dear Sir, I came to your dealership on 11-19-12.I Dear Sir, I came to your dealership on 11-19-12.I met Mr. Ken Novak. He was very friendly and shows me five, six used toyota camery cars. He als Dear Sir, I came to your dealership on 11-19-12.I met Mr. Ken Novak. He was very friendly and shows me five, six used toyota camery cars. He also let me drive the two cars.I end up buying a 2008 Camery XLE. To be very brief, Mr. Novak was very courtious and made a deal with me to buy a car. He even drove the car to my house which I realy appreciated. I would like to request the manager or owner to keep a sales person like Mr. Novak who knows how to close a deal and also make a customer happy. Thanks Sincerely, Pritam Brar More

Michael was very nice from the moment I met him. I came in just to look at a Toyota Tacoma, but he was very helpful. He answered all the questions I asked without being overly pushy. He made me feel like in just to look at a Toyota Tacoma, but he was very helpful. He answered all the questions I asked without being overly pushy. He made me feel like I had made a confident purchase. This is the second vehicle we have purchased/leased with Metro Toyota and it will be the first place we look when we need another one. More

Our experience with Michael Ferrett and the rest of the staff at Metro Toyota was very enjoyable. No high pressure sales involved at all. Mike is very knowledgeable about the product as well. I would defin staff at Metro Toyota was very enjoyable. No high pressure sales involved at all. Mike is very knowledgeable about the product as well. I would definitely recommend him and Metro Toyota to anyone in the market for a new or used car. More

I went to Metro Toyota to purchase a new Scion frs. Michael Ferrett was the salesman who assisted me with my purchase.It was the fastest car buy I have ever experienced.I usually dread going to the dea Michael Ferrett was the salesman who assisted me with my purchase.It was the fastest car buy I have ever experienced.I usually dread going to the dealership as the process always seems to take forever.I was at Metro Toyota twice.Once to make the deal and again to pick up my vehicle.In the 2 visits I might have spent a total of 40 minutes waiting for my papers to be processed.Michael answered all of my questions and provided me with everything i needed to make the sale as smooth as possible.I traded in a 2007 jeep wrangler and the 11k I was offered was exactly what i was looking for in trade in value.This is the first time I did not have to argue on my trade in value or the price of the new vehicle.Mr Ferrett also recommended the "auto butler" for my new Scion and it was worth every penny.I am so happy I spent the extra money.My car is almost 4 months old with 4500 miles and still looks showroom new. More

I love my Toyota Prius and I had a great experience during the purchase. My salesperson, Mike Ferrett was a delight to work with. He was friendly and knowledgable. He spent quite a lot of time with me during the purchase. My salesperson, Mike Ferrett was a delight to work with. He was friendly and knowledgable. He spent quite a lot of time with me, but he never made me feel rushed. He had a thorough working knowledge of the car and its features and explained them with patience. He made the paperwork painless and I felt that he worked to get me a good deal. I have recommended Mike to friends, and would definitely work with him again. More

Not only Michael Ferrett but everyone at Metro Toyota made my first experience purchasing a car fantastic. Being a first time buyer I was very unfamiliar with the entire car buying process but Michael wa made my first experience purchasing a car fantastic. Being a first time buyer I was very unfamiliar with the entire car buying process but Michael was always quick to answer any questions I had. He was able to provide me with the information and time to make an informed decision that I felt comfortable and very much excited about. Prior to buying I took time to shop around and see all the cars and dealerships in the area. In the end I came away very impressed by the Camry and everyone at Metro Toyota. The plethora of options, high quality, and wonderful lease deal made the purchase a clear choice. I cannot say enough about the experience I had and know that Michael at Metro Toyota will be my first stop for any future car needs. More

Stopped at your dealer looking for a truck and met Mike Ferrett. He met all of my needs and got the sale! Great salesman. Came back to Metro 8 months after buying my Tundra and tracked down Mike. After Ferrett. He met all of my needs and got the sale! Great salesman. Came back to Metro 8 months after buying my Tundra and tracked down Mike. After a day or two of talking, I purchased another vehicle from him. More

We purchased a 2012 Toyota Prius in April from Michael. He was very helpful and we never felt pressured to buy. We are confident that we received the best deal. As a loyaly Metro Toyota customer since 200 He was very helpful and we never felt pressured to buy. We are confident that we received the best deal. As a loyaly Metro Toyota customer since 2000 we would not hesitate to recommend both Michael and Metro Toyota. Mark & Carm Kofron More

My sales person,Michael Ferrett, made buying my new vehicle easy. He was very kind and patient with me. He answered any question I had. Was willing to do whatever it took to make the sale quick and eas vehicle easy. He was very kind and patient with me. He answered any question I had. Was willing to do whatever it took to make the sale quick and easy. He also explained the features and hooked up my bluetooth. Also the service dept was great with getting and putting on my rain guards. I had 2 vehicles to trade in and I thought it was going to be hard to do. Michael and others made it simple. Thank you all. Also I love my Sienna. It rides like a dream. I get compliments on the color and options. (South pacific pearl). More

I have purchased numerous used cars from Metro Toyota I have purchased numerous used cars from Metro Toyota over the past 25 years. Specifically Over the past 10 or so years I have purchased 4 used cars I have purchased numerous used cars from Metro Toyota over the past 25 years. Specifically Over the past 10 or so years I have purchased 4 used cars from Seth Calig and have sent many friends and family members to him for business. It seems that he always comes through. He is consistently been courteous, friendly, interested in satisfying needs and always works out an attractive sales price. I would recommend Metro Toyota and specifically Seth Calig to anyone who is looking for a Toyota new or used. He is a very competent sales representative. Seth Calig and Metro Toyota have been wonderful to us over the years. R.H.Trapp More