Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,525 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews By Type
Showing 7,525 reviews
January 22, 2018
2018 Tacoma TRD Having only purchased 1 vehicular before and having minimal dealership experience, I felt like I was part of the family even though I was walk in. Ke Having only purchased 1 vehicular before and having minimal dealership experience, I felt like I was part of the family even though I was walk in. Ken helped me into my first new vehical and I’m more than pleased with the payment and overall product. I wish I could give more than 5 stars because the overall experience was only stressful inside my head. Thank you to ken and all associates at Metro Toyota! More
by BCReeves
Employees Worked With
January 21, 2018
Superb service by super Edgar I was on the market for a new vehicle but had no rush. I still loved the car I currently owned but felt it was time to upgrade. I was referred to Ed I was on the market for a new vehicle but had no rush. I still loved the car I currently owned but felt it was time to upgrade. I was referred to Edgar by many and he was so helpful, knowledgeable and most of all not pushy! He gave me a great deal on my new highlander and I couldn’t be happier!!!! Thank you Edgar so much! More
by Janildab
Employees Worked With
Edgar Arevalo
January 21, 2018
SuperEdgar10 #1 Great experience with the best #superedgar10. I came in not knowing what I wanted, until he showed me one of the best Toyotas SUV -Higlinder. Great ca Great experience with the best #superedgar10. I came in not knowing what I wanted, until he showed me one of the best Toyotas SUV -Higlinder. Great car, great experience at the dealership. Edgar is one of the nicest people in the dealer. Very friendly, helpful and always with a smile on his face. The sale didn’t took long at all. Edgar keeps in touch with his costumers and he’s always a call away. Thanks Edgar for your great service!!! Definitely coming back in 2 years when my lease is up. :D More
by rjoel1301@gmail.com
Employees Worked With
Edgar Arevalo
January 20, 2018
Excellent customer service I have been with Metro Toyota since 2007; I have leased 4 cars so far with them and I am always going back to them because the customer service is exc I have been with Metro Toyota since 2007; I have leased 4 cars so far with them and I am always going back to them because the customer service is excellent. It is always a pleasure making business with them specially with Edgar, he has helped me twice and he is always willing to answer any questions and makes the process easy. I am so happy with my RAV4 2016. If you are planning to buy or lease a car I highly recommend you Metro Toyota and Edgar! More
by Caturra82
January 20, 2018
Great. Great car great customer service. Staff was friendly and knowledgeable. Car I purchased was used but in great condition. Overall I'm very happy and wo Great car great customer service. Staff was friendly and knowledgeable. Car I purchased was used but in great condition. Overall I'm very happy and would definitely do business again More
by Cure2k12
Employees Worked With
Elivelisse Delgado
January 20, 2018
Simple and honest Honest sales staff make for a simple car buying experience. Good deals, and people have good attitudes and good personalities. I would recommend this Honest sales staff make for a simple car buying experience. Good deals, and people have good attitudes and good personalities. I would recommend this dealership to others. More
by Thismail
January 20, 2018
New Highlander I love my new Highlander! Elivelisse was terrific and spent well over an hour introducing me to my new hybrid. She was thorough and didn’t skip a thin I love my new Highlander! Elivelisse was terrific and spent well over an hour introducing me to my new hybrid. She was thorough and didn’t skip a thing. When I left I was able to drive my new car with confidence! I would highly recommend Metro Toyota and Elivelisse to anyone who wants a great car buying experience. More
by Highlandergirl
Employees Worked With
Elivelisse Delgado
January 20, 2018
Excelente servicio buenos precios buen ambiente excelente equipo de trabajo excelente servicio al cliente siempre tienen la solucion a toda situacion del client servicio buenos precios buen ambiente excelente equipo de trabajo excelente servicio al cliente siempre tienen la solucion a toda situacion del cliente sin mucho mas que decir el mejor dealer en cleveland Metro Toyota! More
by Pablo1226
Employees Worked With
Edgar Arevalo
January 19, 2018
Exceeded my expectations! I've been a long time Toyota owner and wasn't certain I was ready to trade in my current car; with 220K mikes. It was still going strong and I just kn I've been a long time Toyota owner and wasn't certain I was ready to trade in my current car; with 220K mikes. It was still going strong and I just knew I could get to 300K with it! It needed some minor body work from an incident and while it was in the shop having an estimate done I went to Subaru to test drive the "car of my dreams". I REALLY liked the Subaru but had such amazing luck and confidence in Toyota I decided to do my due diligence and go speak with them. I didn't really plan on getting a car. Sure, I considered it, but as I ended the day, I weighed my options and more-so, reflected on the sales strategies between the two dealerships. The other dealership refused to even show me the base model. Had me test drive the sporty, enhanced car and generally played THAT game with the young woman coming in to look at cars. Sorry, gentlemen...you might get away with strong arming some women. Not me. At Metro, I felt respected, validated and involved in the process. Ken took his time to make sure I was not only happy with my new car, but satisfied with the whole experience. Each Metro team member I spoke/worked with was great and while I suspect it will be awhile (maybe even 300K mikes) before I need a new car, I will certainly return to Metro and recommend them to all my friends and family. More
by Bean524
January 19, 2018
Very positive experience This has been a very positive & pleasant experience! The staff are all very friendly, professional & knowledgeable. They are very patient & approachab This has been a very positive & pleasant experience! The staff are all very friendly, professional & knowledgeable. They are very patient & approachable. I would highly recommend them! Elivellisse is wonderful!! More
by Cargirl,janet123
Employees Worked With
Elivelisse Delgado
