Victory Toyota of Brook Park

A smooth process I needed to replace my 98 Corolla after an unfortunate encounter with an SUV. I was completely stressed out in the aftermath of the accident, and I wa I needed to replace my 98 Corolla after an unfortunate encounter with an SUV. I was completely stressed out in the aftermath of the accident, and I was sure that the process of buying another car would only add to that stress. As it turned out, my trip to Metro Toyota had more of a calming effect. I went in to look at two 2015 Toyota Corollas that I researched online first. The free Carfax reports posted online were a major plus to me. Gary "Cap" Capper answered a few initial questions that I sent by email. Then when I went in for a test drive, he answered all my other questions clearly, without laughing! (It had been 18 years since I bought a car. There were a few new features I needed to learn about.) I was not pressured in any way to make a decision, which was a major change from my last car-buying experience, and much appreciated. I bought my certified 2015 Corolla LE at Metro two days later. Cap and others made the entire paperwork signing process nice and easy too, which was also greatly appreciated after a week of dealing with insurance claims from the accident. There were dealerships offering similar uncertified Corollas for less than Metro. And a part of me does wish I could have got just a little lower on the cost. But in the end, I decided that it was worth spending a little extra for the peace of mind that comes with having a like-new certified vehicle. I drove away feeling I got a very good deal. I would definitely recommend Metro to anyone else looking for a Toyota. More

Service Excellent service and help answering questions. The waiting time was what they said it was going to be. It was even sooner than they said it was. Excellent service and help answering questions. The waiting time was what they said it was going to be. It was even sooner than they said it was. More

Fabulous Customer Experience The purchase was very smooth, and did not require annoying negotiation which can be stressful. Chad (sales manager) made the experience fun, and made The purchase was very smooth, and did not require annoying negotiation which can be stressful. Chad (sales manager) made the experience fun, and made sure we were all taken care of during each step of the process. This was appreciated, and something that definitely stood out as different than buying experiences at other dealerships. Thanks so much Chad and Yacek. More

I shopped and found Metro to be the best. I received a fair trade in without the typical comments of why your car is not worth what you think it may be. Everyone I met and dealt with treated I received a fair trade in without the typical comments of why your car is not worth what you think it may be. Everyone I met and dealt with treated me like a valued customer. Pricing was presented in a straightforward manner without gamesmanship and delays (torture). If you want a quality product, well presented - look no further. More

Last service Needed a tire do to slow leak nail in side wall, did not put a valve cap on, went and bought caps, they adj all the pressure, checked they where all a Needed a tire do to slow leak nail in side wall, did not put a valve cap on, went and bought caps, they adj all the pressure, checked they where all at 30 psi not the 35 psi called for. The little things that bother, don’t like filling tires in a cold garage! More

Great Service - Just bought car I just bought my car used from Metro Toyota. I had the combination meter go out. About a $700 fix. Metro did not have to do anything since it was b I just bought my car used from Metro Toyota. I had the combination meter go out. About a $700 fix. Metro did not have to do anything since it was bought used but they split the cost with me. Thanks Metro Toyota. More

Great Customer Service Our salesman Ryan was great to deal with. Left the dealership feeling that they appreciated our business. I would send my friends or family here for a Our salesman Ryan was great to deal with. Left the dealership feeling that they appreciated our business. I would send my friends or family here for a vehicle. More

Fast service with a smile Metro Toyota is always fast and quality service. I can always rely on them to make sure my car is safe and maintained properly. The staff is always fr Metro Toyota is always fast and quality service. I can always rely on them to make sure my car is safe and maintained properly. The staff is always friendly and informative. I’d never buy a car anywhere else. More

Quick Service Quick and friendly service. Answered all my questions thoroughly. Friendly and helpful staff. Ramona very helpful answering questions about 2018 vehi Quick and friendly service. Answered all my questions thoroughly. Friendly and helpful staff. Ramona very helpful answering questions about 2018 vehicles. Will definitely be back hu More

Continuing excellent, ontime service Service rendered during the time we owned our First Toyota is what brought us back for 2 more Toyota’s. From being ontime, fresh coffee and excellent Service rendered during the time we owned our First Toyota is what brought us back for 2 more Toyota’s. From being ontime, fresh coffee and excellent service, we have amble reasons to return More