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Victory Toyota of Brook Park
Brook Park, OH
7,541 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,541 reviews
January 23, 2018
Could not gave had a better experience What an amazing dealership! Everyone was so helpful and knowledgeable . The owner Ken went above and beyond to make the experience pleasurable . Ryan What an amazing dealership! Everyone was so helpful and knowledgeable . The owner Ken went above and beyond to make the experience pleasurable . Ryan my salesman was friendly and knowledgeable. He really took the time to show me all the amazing features in my new Corolla before I drove It off the lot. I will Be sending my son and his girlfriend in when they are ready to purchase vehicles . I highly Recommend Metro Toyota More
by Apriebe
January 23, 2018
Helping keep peace of mind Due to the great service and friendly staff, I have been having maintenance on our family cars since we purchased them from Metro. They don't brush of Due to the great service and friendly staff, I have been having maintenance on our family cars since we purchased them from Metro. They don't brush off concerns but will investigate and provide me with a reasonable explanation for any issues with the vehicles. Their communication has been great and I have been able to get work done in a timely manner. More
by RNPORTER
Verified CustomerEmployees Worked With
January 23, 2018
Honest, direct and values your time I was able to get the car I needed and wanted in a very timely fashion with virtually no wasting of my valuable time. The deal was very up-front and d I was able to get the car I needed and wanted in a very timely fashion with virtually no wasting of my valuable time. The deal was very up-front and direct, and as a loyal returning customer of nearly 15 years, that was greatly appreciated. All of Metro Toyota, especially Robert Saponari, is why this is the only place I have ever purchased a vehicle. More
by clevelandtoyotaguy22
Employees Worked With
Robert Saponari
January 23, 2018
20k mile check-up. I was disappointed that I couldn't get the car wash. I was leaving for vacation the next day and it was horrible. They said it was too cold. I was disappointed that I couldn't get the car wash. I was leaving for vacation the next day and it was horrible. They said it was too cold. More
by LJANSON4522
Employees Worked With
I'm not sure of any of the associates names. They were all friendly.
January 23, 2018
They took care of my problem professionally in very short or Had an emergency light go on and I drove in without an appointment. They checked it out, fixed and was on my way in an hour Had an emergency light go on and I drove in without an appointment. They checked it out, fixed and was on my way in an hour More
by HARLANJMILLER
Employees Worked With
Joe Rogers, Maggie Colan
January 23, 2018
Service I sat and waited for my oil change. I was told it would take 40/50minutes. An hour later I get a phone call the girl asks if I’m still waitin?! I told I sat and waited for my oil change. I was told it would take 40/50minutes. An hour later I get a phone call the girl asks if I’m still waitin?! I told her I was. The car was ready. Great service,NOT! More
by JANSOL1127
Employees Worked With
Don’t know names
January 23, 2018
I found the deal of a lifetime. Thanks, Edgar! You the man! I bought the car of my dreams. I wished I would have negotiated a bit better but we set on a fair price. I can't complain too much. I bought the car of my dreams. I wished I would have negotiated a bit better but we set on a fair price. I can't complain too much. More
by Joseddy1
Employees Worked With
Edgar Arevalo
January 23, 2018
My great experience at Toyota Metro Toyota was very courteous to us. Sam was honest and very helpful. They were willing to work with us and the service was phenomenal! Metro Toyota was very courteous to us. Sam was honest and very helpful. They were willing to work with us and the service was phenomenal! More
by Odeh15
January 22, 2018
1200 mile check I reserved the time online. When I showed up and pulled in a young man came and checked me in and another took my car back for service. Waited 45 minu I reserved the time online. When I showed up and pulled in a young man came and checked me in and another took my car back for service. Waited 45 minutes and then someone came and told me the car was done. I have had nothing but excellent service from the staff at Metro Toyota and Toyota in general. I believe you have service nailed. I plan to buy this car or lease another from Metro Toyota. I tell my friends and family about the great experience I have had with Metro Toyota and Toyota in general. Please keep up the great work. Bravo Toyota!! Kind regards, Craig Baranovic MS More
by cbaranovic
Employees Worked With
Jeff Scharbach
January 22, 2018
Fast service and fair price Had a battery installed. Had a coupon and received fast and good service. Mike Hanna got the job done. Glad I got the new battery with the cold weathe Had a battery installed. Had a coupon and received fast and good service. Mike Hanna got the job done. Glad I got the new battery with the cold weather. More
by gjo097
Employees Worked With
