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Victory Toyota of Brook Park
Brook Park, OH
7,493 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,493 reviews
January 22, 2018
Complete Tacoma frame replacement. Joe took care of the entire process. He explained what to expect, when the repairs would be complete and what other work was suggested. He met my expe Joe took care of the entire process. He explained what to expect, when the repairs would be complete and what other work was suggested. He met my expectations. More
by RPLANTZ0
Verified CustomerEmployees Worked With
January 22, 2018
Great service. Free Shuttle to downdown most appreciated. Shuttle service to downtown was especially welcome. This service keeps me coming back. Otherwise quality of service personnel is outstanding. A ver Shuttle service to downtown was especially welcome. This service keeps me coming back. Otherwise quality of service personnel is outstanding. A very satisfied customer for many years.. More
by FHICKMAN
Employees Worked With
George operating shuttle., Stephanie Talbot
January 22, 2018
Maintenance update I called on a very cold winter day and asked to have the maintenance work done early. They were able to do the work early. The work was done in good t I called on a very cold winter day and asked to have the maintenance work done early. They were able to do the work early. The work was done in good time.On my drive home I heard a loud noise under the car. The oil indicator came on and I returned to the dealership. They were able to install a new O ring and fixed the problem for me. Thanks for being on top of the issue. More
by suskell4
Employees Worked With
January 22, 2018
Service was prompt and courteous My service representative was Maggie. She was very courteous and helpful. I have encountered the same characteristics in other service personnel I ha My service representative was Maggie. She was very courteous and helpful. I have encountered the same characteristics in other service personnel I have dealt with in the past--that is why I keep coming back. More
by NANVAL23
Employees Worked With
Maggie Colan
January 22, 2018
Maintenace check It is always done on schedule and fully explained as to what is going to be done. I needed to have a little extra work done, but the cost and what nee It is always done on schedule and fully explained as to what is going to be done. I needed to have a little extra work done, but the cost and what needed to be done was explained. More
by MARYANNMICHAL
Employees Worked With
Sarah Byrne
January 22, 2018
Very satidfied with the service and the price . Was very satisfied with the service that i recieved today.t hey fixed the problem and also checked my fluid levels and tires and the wait timewas very Was very satisfied with the service that i recieved today.t hey fixed the problem and also checked my fluid levels and tires and the wait timewas very good.. More
by RAYLIN1978
Employees Worked With
Maggie Colan
January 22, 2018
Service visit January 11,2018 I had an oil change and got a new battery. The service was fast and courteous. I like that you are always informed on your car's progress. I had an oil change and got a new battery. The service was fast and courteous. I like that you are always informed on your car's progress. More
by pckamuf
Employees Worked With
January 22, 2018
I was extremely satisfied with the sales process. Anastasia's sales persistence and knowledge made it very easy to convince this long time sales person to upgrade his expiring lease. Great job and tha Anastasia's sales persistence and knowledge made it very easy to convince this long time sales person to upgrade his expiring lease. Great job and thank you! More
by FLENNER
January 22, 2018
2018 Tacoma TRD Having only purchased 1 vehicular before and having minimal dealership experience, I felt like I was part of the family even though I was walk in. Ke Having only purchased 1 vehicular before and having minimal dealership experience, I felt like I was part of the family even though I was walk in. Ken helped me into my first new vehical and I’m more than pleased with the payment and overall product. I wish I could give more than 5 stars because the overall experience was only stressful inside my head. Thank you to ken and all associates at Metro Toyota! More
by BCReeves
Employees Worked With
January 21, 2018
Superb service by super Edgar I was on the market for a new vehicle but had no rush. I still loved the car I currently owned but felt it was time to upgrade. I was referred to Ed I was on the market for a new vehicle but had no rush. I still loved the car I currently owned but felt it was time to upgrade. I was referred to Edgar by many and he was so helpful, knowledgeable and most of all not pushy! He gave me a great deal on my new highlander and I couldn’t be happier!!!! Thank you Edgar so much! More
by Janildab
Employees Worked With
Edgar Arevalo
