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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,527 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,527 reviews

January 23, 2018

My great experience at Toyota Metro Toyota was very courteous to us. Sam was honest and very helpful. They were willing to work with us and the service was phenomenal! More

by Odeh15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Sam and Metro Toyota! We appreciate you!

January 23, 2018

Inventory and price! I liked filling out my loan app online, to save time at dealership! I saw online what I wanted, and was prepared prior to arriving. Two hours and ou More

by Happy hybrid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Barbee, Jim Campo, Darlene Lambert
Jul 27, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for the feedback. We appreciate you sharing your experience and hope we can help you again in the future.

January 23, 2018

Very professional and helpful I have purchased several cars/trucks over the years, but buying a Tacoma from Metro Toyota was one of the best dealerships I have worked with. I live More

by bridges7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't remember the name of the Finance Guy I talked with, but he ewas very professional and had everything set to go. He was outstanding as well., Darlene Lambert
Jul 11, 2018 -

Victory Toyota of Brook Park responded

WOW, and all the way from Northern California!!! Thank you so much for your awesome 5-star review! We appreciate you taking the time to share your experience with us. We are always happy to help in any way we can and we hope you love your Tacoma! Thank you, thank you, thank you!!! - Your Metro Toyota family!

January 23, 2018

Efficient !! This is the best service department in the area. It is run very efficiently. The people are very easy to work with and they know what they are doing More

by HHOCM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Jun 21, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your amazing review of our Service Department. We appreciate your kind words and are pleased you had a wonderful experience! Thank you for choosing Metro Toyota.

January 23, 2018

Purchase of Certified Camry Ryan was great to work with, answered all our questions and concerns. Would highly recommend Metro Toyota. The service department is excellent and g More

by GROGANCP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Ryan Schneider in sales and our Service Department! We appreciate you!

January 23, 2018

Relaxing and Always Well Taken Care Of They took great care of our car at Metro. The work on our car was completed on-time, the staff was very friendly and the waiting area is very comfort More

by DEBJMAR13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with our Service Department and waiting area! We appreciate you!

January 23, 2018

Honest excellence I discussed the terms and pricing over the phone prior to my first visit and the dealership kept their word perfectly. The vehicle I purchased exceede More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Shillinger
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review, Lisa! We are happy to hear of your experience with Ramona and Metro Toyota! We appreciate you!

January 23, 2018

Could not gave had a better experience What an amazing dealership! Everyone was so helpful and knowledgeable . The owner Ken went above and beyond to make the experience pleasurable . Ryan More

by Apriebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Ken and Ryan Schneider (father/son)! We hope you love your Corolla and look forward to assisting your family when the time arrives!

January 23, 2018

Helping keep peace of mind Due to the great service and friendly staff, I have been having maintenance on our family cars since we purchased them from Metro. They don't brush of More

by RNPORTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Joe Rogers and our Service Department! We appreciate you!

January 23, 2018

Honest, direct and values your time I was able to get the car I needed and wanted in a very timely fashion with virtually no wasting of my valuable time. The deal was very up-front and d More

by clevelandtoyotaguy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Love your screen name! Thank you so much for your kind review! We are happy to hear of your experience with Robert Saponari and Metro Toyota! We appreciate your continued business over the last 15 years!

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