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Victory Toyota of Brook Park
Brook Park, OH
7,494 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,494 reviews
January 23, 2018
My great experience at Toyota Metro Toyota was very courteous to us. Sam was honest and very helpful. They were willing to work with us and the service was phenomenal! Metro Toyota was very courteous to us. Sam was honest and very helpful. They were willing to work with us and the service was phenomenal! More
by Odeh15
January 22, 2018
1200 mile check I reserved the time online. When I showed up and pulled in a young man came and checked me in and another took my car back for service. Waited 45 minu I reserved the time online. When I showed up and pulled in a young man came and checked me in and another took my car back for service. Waited 45 minutes and then someone came and told me the car was done. I have had nothing but excellent service from the staff at Metro Toyota and Toyota in general. I believe you have service nailed. I plan to buy this car or lease another from Metro Toyota. I tell my friends and family about the great experience I have had with Metro Toyota and Toyota in general. Please keep up the great work. Bravo Toyota!! Kind regards, Craig Baranovic MS More
by cbaranovic
Verified CustomerEmployees Worked With
Jeff Scharbach
January 22, 2018
Fast service and fair price Had a battery installed. Had a coupon and received fast and good service. Mike Hanna got the job done. Glad I got the new battery with the cold weathe Had a battery installed. Had a coupon and received fast and good service. Mike Hanna got the job done. Glad I got the new battery with the cold weather. More
by gjo097
Employees Worked With
January 22, 2018
Very pleased Metro Toyota has been wonderful , from the buying experience to the service department. . This is my first Toyota and it certainly won't be my last! Metro Toyota has been wonderful , from the buying experience to the service department. . This is my first Toyota and it certainly won't be my last! I was a loyal general motors customer for years but their quality of product and customer service has a long way to go to measure up to Toyota . More
by JACK.FETZER
Employees Worked With
January 22, 2018
Very couteous and accomidating, great job!!! Took vehicle in for first oil change and check up. Asked to look at windshield wipers, which they took care of. Great job!! Will be seeing you again Took vehicle in for first oil change and check up. Asked to look at windshield wipers, which they took care of. Great job!! Will be seeing you again More
by DONIONSSR
January 22, 2018
Transmission replacement Everything went smoothly with Metro Toyota service from the rental car to the actual service. They took care of the issue immediately, and it was muc Everything went smoothly with Metro Toyota service from the rental car to the actual service. They took care of the issue immediately, and it was much appreciated. More
by BORZIL
Employees Worked With
January 22, 2018
Great dealership I like the service and vehicles but the 2017 Camry I don't like the new anti lock break system it makes noise I don't like it I like the service and vehicles but the 2017 Camry I don't like the new anti lock break system it makes noise I don't like it More
by NITO1976
Employees Worked With
January 22, 2018
A smooth process I needed to replace my 98 Corolla after an unfortunate encounter with an SUV. I was completely stressed out in the aftermath of the accident, and I wa I needed to replace my 98 Corolla after an unfortunate encounter with an SUV. I was completely stressed out in the aftermath of the accident, and I was sure that the process of buying another car would only add to that stress. As it turned out, my trip to Metro Toyota had more of a calming effect. I went in to look at two 2015 Toyota Corollas that I researched online first. The free Carfax reports posted online were a major plus to me. Gary "Cap" Capper answered a few initial questions that I sent by email. Then when I went in for a test drive, he answered all my other questions clearly, without laughing! (It had been 18 years since I bought a car. There were a few new features I needed to learn about.) I was not pressured in any way to make a decision, which was a major change from my last car-buying experience, and much appreciated. I bought my certified 2015 Corolla LE at Metro two days later. Cap and others made the entire paperwork signing process nice and easy too, which was also greatly appreciated after a week of dealing with insurance claims from the accident. There were dealerships offering similar uncertified Corollas for less than Metro. And a part of me does wish I could have got just a little lower on the cost. But in the end, I decided that it was worth spending a little extra for the peace of mind that comes with having a like-new certified vehicle. I drove away feeling I got a very good deal. I would definitely recommend Metro to anyone else looking for a Toyota. More
by kardael
Employees Worked With
I don't remember who my finance guy was. Sorry., Gary "CAP" Capper
January 22, 2018
Service Excellent service and help answering questions. The waiting time was what they said it was going to be. It was even sooner than they said it was. Excellent service and help answering questions. The waiting time was what they said it was going to be. It was even sooner than they said it was. More
by WLUGINBILL
Employees Worked With
Rich Holiday
January 22, 2018
Fabulous Customer Experience The purchase was very smooth, and did not require annoying negotiation which can be stressful. Chad (sales manager) made the experience fun, and made The purchase was very smooth, and did not require annoying negotiation which can be stressful. Chad (sales manager) made the experience fun, and made sure we were all taken care of during each step of the process. This was appreciated, and something that definitely stood out as different than buying experiences at other dealerships. Thanks so much Chad and Yacek. More
by SMHERINGHAUS
