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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,562 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present ...
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,562 reviews

February 07, 2018

Great service@ Fast service. Very professional. Very reliable. Great waiting area. I have had service several times. I highly recommend them. I feel the prices More

by sweetpata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 08, 2018 -

Victory Toyota of Brook Park responded

We are happy that you enjoyed your experience! Thank you so much for your kind review! We appreciate you!

February 06, 2018

Bought brand new suv - great experience Worked with Ken Konopa for buying a brand new 4Runner. He was extremely easy to work with and gave little to no pressure to buy. I felt he was very kn More

by Rob K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Feb 08, 2018 -

Victory Toyota of Brook Park responded

We hope that you love your new 4Runner, Rob! Thank you so much for your kind review! We appreciate you!

February 05, 2018

Great salesman to work with. Cap my salesman was no hassleor pressure. My wife had recently had shoulder surgery and he offered to let me take the car home overnight for her to se More

by John Gamble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Feb 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review, John! We appreciate you!

February 05, 2018

routine mainenance My dealership, Metro Toyota, contacted me prior to expiration of the 2-year free maintenance plan so I could schedule before it ran out, and got me in More

by HLPATTERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rupert
Feb 08, 2018 -

Victory Toyota of Brook Park responded

Happy we were able to help! Thank you so much for your kind review! We appreciate you!

February 03, 2018

Bought my 2018 Toyota Highlander XLE Metro Toyota, Robert Saponari, and owner Jerry Schneider are awesome! This is my sixth car from Metro and certainly won’t be my last. The sales and se More

by K94RUNNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Saponari
Feb 09, 2018 -

Victory Toyota of Brook Park responded

We hope that you love your new Highlander!! Thank you so much for your kind review! We appreciate you!

February 03, 2018

Awesome very happy Great place to buy a car new or used awesome staff. I definitely will buy my next car there and I recommend if your looking for a car u go there too. More

by Joey, selfmadejoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo, Darlene Lambert
Feb 09, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review and recommendation! We appreciate you!

February 03, 2018

Always a pleasure to work with Metro Toyota I have been a customer for years, and the service has always been professional and friendly. Barry Greenfield has always shown me respect along with More

by Marrali.marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Schneider, Ken Proctor, Elivelisse Delgado
Feb 08, 2018 -

Victory Toyota of Brook Park responded

We appreciate your continued business! Thank you so much for your kind review! We appreciate you!

February 03, 2018

Happy Toyota Owner My corolla is now 14 years old. just love this car which I made quick decision to purchase from what was in stock. Have never had any major problems w More

by wings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We appreciate you! Let us know when you are ready for a new or newer Corolla!!

February 03, 2018

My 2018 RAV 4 purchase For the last year I contemplated purchasing a new vehicle with a style, size and options I felt were necessary. In 2017 I looked at the Rav 4 and foun More

by MBAKOSS01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Feb 09, 2018 -

Victory Toyota of Brook Park responded

We hope that you love your new RAV4!! Thank you so much for your kind review! We appreciate you!

February 02, 2018

30,000 mile check up Quick processing upon arrival Keep customer well informed on progress of service require Explain additional service or parts needed on vehicle Alwa More

by DAKOTAWHB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Victory Toyota of Brook Park responded

We are happy to have read your review of your experience with Metro Toyota's Service Department and Joe Rogers! Thank you so much for your kind review! We appreciate you!

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