Victory Toyota of Brook Park

Very Happy This by far was the most pleasant car buying experience that I have ever had. From the moment we walked in the door we felt comfortable and politely g This by far was the most pleasant car buying experience that I have ever had. From the moment we walked in the door we felt comfortable and politely greeted by everyone on the Metro Toyota team. Ken our salesman was very knowledgeable and made our buying experience painless. I will definitely recommend Ken and Metro Toyota to our friends and Family. Mike O'Connor More

Best car buying experience ever I have never had such a positive and painless car buying experience until now. Metro Toyota was not only professional but personable. I never once fel I have never had such a positive and painless car buying experience until now. Metro Toyota was not only professional but personable. I never once felt pressured or like they were only looking to make a sale. Ken is a friendly and compassionate salesman; he really listened to our situation and what we were looking for. Rich was great with providing us with a fair deal; no nonsense and extremely fair. I would recommend Metro Toyota to all my friends and family. More

Great experience! I loved working with Ramona. She was helpful in so many ways. She made sure that any questions that I had she answered. She knew so much about the cor I loved working with Ramona. She was helpful in so many ways. She made sure that any questions that I had she answered. She knew so much about the corolla I got and all the other cars she showed! She helped me through the whole process and made sure I understood everything! More

Easy transaction. I received more than I had hoped for my trade. I negotiated a price that I felt comfortable with on a 2016 4-runner. When they drew up the paper work, I received more than I had hoped for my trade. I negotiated a price that I felt comfortable with on a 2016 4-runner. When they drew up the paper work, they actually had made another price drop on the vehicle. Since I was already pre-approved and was doing my own financing, I know they did not fudge the numbers. The whole transaction took less than two hours. I really hate buying cars, I hate spending that amount of money on something that I know will never last forever. And in the past I have always hated cheesy used car salesmen. BUT,, I have to admit that Ryan Schneider was not that. He was helpful, and patient, and did everything that you would expect out off a service driven industry. For the first time, I do not have that gut wrenching feeling that I got taken advantage of after buying a car. More

Exceed Expectations Very friendly and informative employees. Service is top notch. Nice waiting area and coffee and treats are a good touch. Have been dealing with Metro Very friendly and informative employees. Service is top notch. Nice waiting area and coffee and treats are a good touch. Have been dealing with Metro Toyota since 1979 and have high respect for them as a dealer and top rated service. More

service oil, check eng light I was surprised at your $99 charge to check why my check engine light was on. I declined, but would have had it fixed if i knew what was wrong and the I was surprised at your $99 charge to check why my check engine light was on. I declined, but would have had it fixed if i knew what was wrong and the cost to fix. More

Dom my advisor was a spectacular special person What a great individual who made sure my every fancy was taken care of. He was in and out and done super fast. He finished before I even knew he start What a great individual who made sure my every fancy was taken care of. He was in and out and done super fast. He finished before I even knew he started! Would recommend Dom to anybody to get it done fast and properly! More

Friendly,efficient,comfortable I pulled into the service area and a man logged me in and directed me to Sara who processed my request. I went to the waiting area , coffee and pastry I pulled into the service area and a man logged me in and directed me to Sara who processed my request. I went to the waiting area , coffee and pastry were great. I spoke with Chad Higgins who was the reason I purchased a Toyota, super nice guy. My van was ready in the one hour that I was told. The whole experience was great. Everyone was friendly. The pace was spotless and comfortable. More

Edgard is a great person. He is trustworthy. You choose your vehicle from the great selection of certified preowned cars. You test drive the vehicle of your choosing and you sign the papers. Is t You choose your vehicle from the great selection of certified preowned cars. You test drive the vehicle of your choosing and you sign the papers. Is that simple. Of course, Edgard will answer all your questions. He even gave us a tutorial in how to set our digital radio. More

Best service ever Professional friendly staff, issue resolved promptly, I would definitely return for any other needs. The car wash after service was a much appreciated Professional friendly staff, issue resolved promptly, I would definitely return for any other needs. The car wash after service was a much appreciated and unexpected touch More