Victory Toyota of Brook Park | Page 740

Best Service Experience I can not say enough about your Service staff, Stephanie always makes sure I’m taken care of. You need more staff like her! I will tell my friends! I can not say enough about your Service staff, Stephanie always makes sure I’m taken care of. You need more staff like her! I will tell my friends! More

Excellent Service Everyone from the saleman to the finance officer were very professional and did everything in their power to meet my needs. Excellent job and very ple Everyone from the saleman to the finance officer were very professional and did everything in their power to meet my needs. Excellent job and very pleased with my experience at Metro Toyota. Thank you!! More

Great price, no nonsense negotiation, nice people . Did most of the work via email and finished up in about an hour at the dealer. Would recommend to others. . Did most of the work via email and finished up in about an hour at the dealer. Would recommend to others. More

Service Visit I love this service department. The staff is always friendly and courteous. The Service area is clean, neat and well-staffed. The shuttle driver i I love this service department. The staff is always friendly and courteous. The Service area is clean, neat and well-staffed. The shuttle driver is friendly and keeps a clean vehicle. My shuttle experience was great. More

Great service@ Fast service. Very professional. Very reliable. Great waiting area. I have had service several times. I highly recommend them. I feel the prices Fast service. Very professional. Very reliable. Great waiting area. I have had service several times. I highly recommend them. I feel the prices are comparable. More

Bought brand new suv - great experience Worked with Ken Konopa for buying a brand new 4Runner. He was extremely easy to work with and gave little to no pressure to buy. I felt he was very kn Worked with Ken Konopa for buying a brand new 4Runner. He was extremely easy to work with and gave little to no pressure to buy. I felt he was very knowledgeable and spent plenty of time going over everything. Once we pinned down a price and trade value - he didn't stop the high level of customer service with walking me through all the details of my brand new SUV. They had it nicely detailed and made buying a new SUV a highly enjoyable experience. On the financing side, I came in pre-approved with a check in hand but let them try to beat my great rate. Ken Proctor was a rockstar and made one phone call to a partnered bank and successful beat the rate. Additionally, the financing process was no pressure to buy anything extra and he made it more conversational on what made the most sense. The only regret I have, was I didn't come to Metro months ago when we got my wife's Highlander. More

Great salesman to work with. Cap my salesman was no hassleor pressure. My wife had recently had shoulder surgery and he offered to let me take the car home overnight for her to se Cap my salesman was no hassleor pressure. My wife had recently had shoulder surgery and he offered to let me take the car home overnight for her to see. She loved it. I have dealt with Metro before and they have always been fair price and truthful about the cars I was looking at. I would reccomend them and have to my friends. More

routine mainenance My dealership, Metro Toyota, contacted me prior to expiration of the 2-year free maintenance plan so I could schedule before it ran out, and got me in My dealership, Metro Toyota, contacted me prior to expiration of the 2-year free maintenance plan so I could schedule before it ran out, and got me in at a convenient time for me. And service time was less than an hour. Great! More

Bought my 2018 Toyota Highlander XLE Metro Toyota, Robert Saponari, and owner Jerry Schneider are awesome! This is my sixth car from Metro and certainly won’t be my last. The sales and se Metro Toyota, Robert Saponari, and owner Jerry Schneider are awesome! This is my sixth car from Metro and certainly won’t be my last. The sales and service staff are top notch and bend over backwards to make the customer feel special and know their needs are met. The salesperson that I purchased from previously retired after more than 20 years. Robert took over for Margie and did not disappoint. Thanks Mr. Schneider, Robert and everyone at Metro. You guys are the very best. More

Awesome very happy Great place to buy a car new or used awesome staff. I definitely will buy my next car there and I recommend if your looking for a car u go there too. Great place to buy a car new or used awesome staff. I definitely will buy my next car there and I recommend if your looking for a car u go there too. More