Victory Toyota of Brook Park

Professional and quick. We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 mil We took our 2011 Toyota Camry in for an oil change. Thank goodness we did. It needed a new battery. No issues with this car. It only has 14,000 miles. Practical good car. We would definitely go here again. The service people there give us great peace of mind. They check everything. Pleasant and efficient!! We depend on them to keep us safe. Great people!! More

Easy 1-2-3 Toyota makes a great car but it is the experience that Metro and Robert Saponari provide that makes the whole experience outstanding. Now on my 4th Toyota makes a great car but it is the experience that Metro and Robert Saponari provide that makes the whole experience outstanding. Now on my 4th RAV4 from Metro, Robert has made all of these transactions seamless and stress free; Always Honest with an answer to any question, or willing to find the correct answer. NO BS. Easy to deal with, Approachable, understanding, with empathy and honest response. Almost makes you wonder if you are really buying a car. More

Great repair experience Dominic was my customer rep and he was very efficient and knowledgeable regarding my repair. As I waited in the waiting area he came out a number of Dominic was my customer rep and he was very efficient and knowledgeable regarding my repair. As I waited in the waiting area he came out a number of times to speak with other people he was helping. Each time he was courteous and has great communication skills. I observed other customer service reps also and they too were very efficient and also had great communication skills. I deeply appreciate having the repair explained to me in terms that are easy to understand.. This is the first Toyota I have owned, purchased at Metro Toyota and it will not be the last Toyota I will own. More

Service Dept Everyone was very friendly and knowledgeable in the service dept. I had to be shuttled to work and the gentleman taking me there was so pleasant. Everyone was very friendly and knowledgeable in the service dept. I had to be shuttled to work and the gentleman taking me there was so pleasant. More

Tengo mi nueva Tacoma gracias a Edgar Arevalo Mi tío Carlos agarro una Tacoma aquí en Metro con Edgar y luego vine yo buscando la mía, Edgar me ayudó a conseguir la que quería de él color que quie Mi tío Carlos agarro una Tacoma aquí en Metro con Edgar y luego vine yo buscando la mía, Edgar me ayudó a conseguir la que quería de él color que quiera.. vengan a verlo se los recomiendo More

Prepaid, regularly scheduled maintenance visit I was very happy with how quickly the service was done and how thorough the review was when the work was done. I appreciate the professionalism of th I was very happy with how quickly the service was done and how thorough the review was when the work was done. I appreciate the professionalism of the guy who checked me in and the guy who gave me the final report. More

Inventory and price! I liked filling out my loan app online, to save time at dealership! I saw online what I wanted, and was prepared prior to arriving. Two hours and ou I liked filling out my loan app online, to save time at dealership! I saw online what I wanted, and was prepared prior to arriving. Two hours and out the door!! Easy......did not want to spend 5 or more gruelling hours waiting on paperwork, dealership was ready! More

Very professional and helpful I have purchased several cars/trucks over the years, but buying a Tacoma from Metro Toyota was one of the best dealerships I have worked with. I live I have purchased several cars/trucks over the years, but buying a Tacoma from Metro Toyota was one of the best dealerships I have worked with. I live in Northern California and started to research a well-equipped Tacoma and found a great Tacoma with a very good price at Metro Toyota. But, I wasn't able to buy as I had not sold my Dodge Ram. I was contacted by a salesperson named Darlene. I had written other agencies but Darlene kept writing me each day asking if I had sold my truck. I thought she was very good as he did not let go of my...the way the other agencies did. But then, I sold my truck and I was ready to buy. I contacted Metro and the truck was still for sale and I was to now talk with Aaron Andrews. I made an offer on the truck and they accepted my offer. I got a flight to Cleveland and Aaron said he would pick me up...and he did. And he was on time! And...the purchase went incredibly smooth. What amazed me was the fact that, even though they knew that they may never see me again, they still treated me like one of their local customers! Extremely professional, personal and respectful of my time. I was so impressed. You cannot go wrong buying from Metro Toyota. I Would buy from them in a heartbeat! Aaron, Darlene and the Finance manager (Can't remember his name) were easy and very personable to work with. It was one of the most pleasant experiences I have ever had when buying a car. You cannot go wrong with Metro Toyota. And if you can, try to work with Darlene and Aaron. They are first class people! More

Efficient !! This is the best service department in the area. It is run very efficiently. The people are very easy to work with and they know what they are doing This is the best service department in the area. It is run very efficiently. The people are very easy to work with and they know what they are doing. More

Purchase of Certified Camry Ryan was great to work with, answered all our questions and concerns. Would highly recommend Metro Toyota. The service department is excellent and g Ryan was great to work with, answered all our questions and concerns. Would highly recommend Metro Toyota. The service department is excellent and good to work with, More