Victory Toyota of Brook Park

Happy Toyota Owner My corolla is now 14 years old. just love this car which I made quick decision to purchase from what was in stock. Have never had any major problems w My corolla is now 14 years old. just love this car which I made quick decision to purchase from what was in stock. Have never had any major problems with the car. Have faithfully had it serviced at the dealer, the service staff are wonderful. If and when I have to purchase another car it will be from Metro Toyota. Joe Rogers is great. More

My 2018 RAV 4 purchase For the last year I contemplated purchasing a new vehicle with a style, size and options I felt were necessary. In 2017 I looked at the Rav 4 and foun For the last year I contemplated purchasing a new vehicle with a style, size and options I felt were necessary. In 2017 I looked at the Rav 4 and found it could not satisfy my requirements. So on January 31st., I really had no intention of purchasing a Toyota RAV 4 and even thought of looking at another make and model as a comparison. As I entered the showroom, I was immediately greeted by Mr. Sam Ibrahim. He listened to my situation and reviewed my options "wish list". He then showed me the Rav 4 on the showroom floor and went over its features. I found that it was nice, but not the one I felt I would purchase. He then suggested I look at an in-stock Limited model. The more he explained the options and specifics of the Limited, the more comfortable I felt working with him. Any questions or concerns I expressed were answered or explained. Once my test drive was over, we sat down to discuss a potential sale, I found Sam very easy to work with and willing to explain the purchase process and I decided to go ahead with the sale. Ken Proctor guided me through the many necessary documents and offered good advice when presenting additional optional programs. Once the paperwork was completed, Sam was there to see me off in my new Rav 4 with a promise to follow up and provide any additional support. Sam made my new car purchase experience wonderful and Metro Toyota is lucky to have him. RAVnumber3 More

30,000 mile check up Quick processing upon arrival Keep customer well informed on progress of service require Explain additional service or parts needed on vehicle Alwa Quick processing upon arrival Keep customer well informed on progress of service require Explain additional service or parts needed on vehicle Always friendly Very Professional More

Best Experience Ever Purchasing Car Had been looking for a new car for 2 years. Didn't know what kind of car I wanted. Then went to Metro Toyota and worked with Edgar Arevalo. He was ver Had been looking for a new car for 2 years. Didn't know what kind of car I wanted. Then went to Metro Toyota and worked with Edgar Arevalo. He was very patient, friendly and very informative; showed me several cars I had interest in, and no pressure to buy. When I went back, he helped me decide on a gorgeous red top of line Corolla and he gave me the Best Deal ever! And their Service is great too! More

Bought a WRX Anthony got me the best deal possible on a car I've been searching for for a long time. Service was fast and easy, great buying experience I've ever h Anthony got me the best deal possible on a car I've been searching for for a long time. Service was fast and easy, great buying experience I've ever had. More

Consistency The Metro Toyota Service Department provides prompt, thorough service. They are patient when questions are asked and they find the answers. I especi The Metro Toyota Service Department provides prompt, thorough service. They are patient when questions are asked and they find the answers. I especially like the prepaid maintenance program. More

"Truly a Great Experience" 4 RunnerJerry I really wasn't going to Metro but the Dealership is very close to home made it easy also had a car to trade in but actually traded two cars on the am I really wasn't going to Metro but the Dealership is very close to home made it easy also had a car to trade in but actually traded two cars on the amount they offered for both. Trying to find the right car, color and fit Ramona was there to help me to make a choice. Ramona showed all the cars Toyota had to offer. Ramona answered all the questions I had about the difference between each car and SUV. So I decided on the 4 Runner so if you are in market for a car check out Metro Toyota and ask for Ramona. Thank you Ramona for making car buying a truly a great experience! More

FIVE STAR SERVICE EVERY TIME! Metro Toyota is a well oiled machine, from sales to service, with A-1 customer service! Twenty years and 3 Toyota vehicle purchases later, I remain a Metro Toyota is a well oiled machine, from sales to service, with A-1 customer service! Twenty years and 3 Toyota vehicle purchases later, I remain amazed at the high level of customer service consistently delivered by Metro Toyota staff members. More

Treated us like family Robert our sales man which we bought five or more cars from Took his time to even give our kids candy while we waited And played with them till our Robert our sales man which we bought five or more cars from Took his time to even give our kids candy while we waited And played with them till our deal was ready and handed it over to bury to get us the best possible deal we could get for Being existing customers Barry took the time to go Out of his way to make our deal go through thank you Barry More

Prompt and corteous service All went as planned! Communication prior made the process simple and efficient. All in communication with were pleasant and customer service oriented. All went as planned! Communication prior made the process simple and efficient. All in communication with were pleasant and customer service oriented. Overall great experience. More