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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,527 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,528 reviews

January 29, 2018

Ryan was awesome! Ryan was awesome. Very nice and professional young man. (Parents should be proud) I enjoy doing business @ Metro Toyota. Always have a great experien More

by DAWNSANTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Victory Toyota of Brook Park responded

We appreciate that you share your experience with your friends! We are all proud of Ryan! Thank you so much for your kind review! We appreciate you!

January 29, 2018

Oil change and tire rotation Service was thorough and quickly done. The waiting area was neat and refreshments were available. Staff was friendly and helpful. The car was cleaned More

by dialexgolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 09, 2018 -

Victory Toyota of Brook Park responded

We are happy that you had such a nice experience with our Service Department and Dominic! Thank you so much for your kind review! We appreciate you!

January 29, 2018

Wonderful!! They made the appointment to fit my crazy schedule. I was a half hour early and they took me anyway. They reviewed everything and did the warranty wo More

by KRBOYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Victory Toyota of Brook Park responded

So happy to hear of your experience with our Service Department! Thank you so much for your kind review! We appreciate you!

January 29, 2018

Highly Recommend! Two of our vehicles are from Metro Toyota and we’ve had a great experience here each time. The staff goes above and beyond - especially Tony who has h More

by aspencer78948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Victory Toyota of Brook Park responded

We appreciate your loyalty! Thank you so much for your kind review! We appreciate you!

January 29, 2018

Excellent customer service in purchasing new vehicle My wife and I recently purchase a new 2017 Sienna. All the staff were very helpful and friendly. Kosta and Chad worked hard to find us a vehicle with More

by sflynn1129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kosta Papagianis
Jan 29, 2018 -

Victory Toyota of Brook Park responded

Have a great trip! Can't wait to hear about your adventure, have fun, be safe, and thank you for the business. ..Chad

January 28, 2018

Great experiences Darryl was amazing!! Took time to explain every little detail of the car so I can understand it. He was so patient and kind while I made a decision in More

by GLEIRIZ1015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryl Harris
Feb 09, 2018 -

Victory Toyota of Brook Park responded

We are happy to hear that you are loving your RAV4 and that you had a nice experience with Darryl and Metro Toyota! Thank you so much for your kind review! We appreciate you!

January 28, 2018

Awesome service! Great service. Quick and efficient. Very helpful. Enjoyed working with them! Priced right, convenient w/ Toyota care. Liked this dealership a lot! Gla More

by Manda226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yacek Nazarczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Feb 09, 2018 -

Victory Toyota of Brook Park responded

We're glad you stopped too! Thank you so much for your kind review! We appreciate you!

January 28, 2018

Holly LOVES her new RAV4!! No hassles!! Chad and Ken were great to deal with. Have been coming here for years and will be back again some day. I tell everyone I know to go to Me More

by HollyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for your continued business, Holly!! Thank you so much for your kind review! We appreciate you!

January 27, 2018

Promises Kept Just picked up my new Rav4 from Metro Toyota. It was not my first car tested but it was definitely the last one I needed to. There was not one thing More

by lmo4182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
Feb 12, 2018 -

Victory Toyota of Brook Park responded

We hope you love your new Toyota! Thank you so much for your kind review! We appreciate you!

January 27, 2018

Got my new camry with Edgar Arevalo Tgis is my second from Metro Toyota. Edgar answered all my questions and helled me get the deal that i wanted and now im going home with my favorite c More

by Natanael20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Feb 09, 2018 -

Victory Toyota of Brook Park responded

We hope you are enjoying "your favorite car!" Thank you so much for your kind review! We appreciate you!

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