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Victory Toyota of Brook Park
Brook Park, OH
7,528 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,528 reviews
January 31, 2018
FIVE STAR SERVICE EVERY TIME! Metro Toyota is a well oiled machine, from sales to service, with A-1 customer service! Twenty years and 3 Toyota vehicle purchases later, I remain a Metro Toyota is a well oiled machine, from sales to service, with A-1 customer service! Twenty years and 3 Toyota vehicle purchases later, I remain amazed at the high level of customer service consistently delivered by Metro Toyota staff members. More
by LOVE MY TOYOTA!
Verified Customer
January 31, 2018
Treated us like family Robert our sales man which we bought five or more cars from Took his time to even give our kids candy while we waited And played with them till our Robert our sales man which we bought five or more cars from Took his time to even give our kids candy while we waited And played with them till our deal was ready and handed it over to bury to get us the best possible deal we could get for Being existing customers Barry took the time to go Out of his way to make our deal go through thank you Barry More
by Enzo
January 31, 2018
Prompt and corteous service All went as planned! Communication prior made the process simple and efficient. All in communication with were pleasant and customer service oriented. All went as planned! Communication prior made the process simple and efficient. All in communication with were pleasant and customer service oriented. Overall great experience. More
by gmdm78
January 31, 2018
Fantastic The dealership service is outstanding-Ramona Plumlee is a top-notch salesperson- finance was easy and no pressure- an A-one place to buy a car The dealership service is outstanding-Ramona Plumlee is a top-notch salesperson- finance was easy and no pressure- an A-one place to buy a car More
by fossil737
January 30, 2018
Easy Going I was looking for used cars for a couple of weeks before I contacted Ryan about a car I was interested in. As soon as we walked in we were greeted by I was looking for used cars for a couple of weeks before I contacted Ryan about a car I was interested in. As soon as we walked in we were greeted by several people including Ryan's grandfather, the founder of Metro Toyota. Our experience with them was great, unlike some of the other dealerships that we visited. Next time we need a vehicle this will be the first place we will go. More
by Leonard
January 30, 2018
Satisfied customer Timely, friendly service on a routine maintenance issue and a car wash too! Comfortable waiting area and competent service providers who provide feed Timely, friendly service on a routine maintenance issue and a car wash too! Comfortable waiting area and competent service providers who provide feedback and answer questions More
by MCALSE1
Employees Worked With
Not known
January 30, 2018
Metro Toyota is the #1 Service Dealer in Cleveland!!! I have been to Metro Toyota for Exclusive Service on all 5 of my Toyota Vehicles and would recommend them over any other Service Dealership!!! I have been to Metro Toyota for Exclusive Service on all 5 of my Toyota Vehicles and would recommend them over any other Service Dealership!!! More
by BILAL0
January 30, 2018
Fantastic Everything about this dealership is first class. What more can I say? I wouldn’t buy a car anywhere else. I? currently have four cars from metro and Everything about this dealership is first class. What more can I say? I wouldn’t buy a car anywhere else. I? currently have four cars from metro and have been with them for over 20 years. More
by KIMLARICH
January 29, 2018
Excellent Sales person was very knowledgeable, and went out of her way to make sure I got the vehicle I wanted, stayed in touch with me and kept me updated as t Sales person was very knowledgeable, and went out of her way to make sure I got the vehicle I wanted, stayed in touch with me and kept me updated as to how the sale was moving along and when my truck would get there. Overall a very good experience. More
by ANTBOEHM67
January 29, 2018
Ramona did great Metro Toyota prepared everything in advance for me, because I'm from out of town. A buddy drove me to cleveland to pick up my sienna, and he couldn't Metro Toyota prepared everything in advance for me, because I'm from out of town. A buddy drove me to cleveland to pick up my sienna, and he couldn't stop comparing his own dealership experience to mine. It went so well. Largely do too Ramona...Thank You Metro Toyota. More
by johnhb1952
