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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,494 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,494 reviews

January 25, 2018

Apps help Great help and time accomodation; good explanation to questions; excellent reminders and follow ups; eager to please customers and provide the best so More

by GBAAKLINI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roody, Chris Shillinger, Kosta Papagianis
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with our Service Department! We appreciate you!

January 25, 2018

Another GREAT expierience! This 4Runner marks our fourth purchase of a new Toyota @ Metro and it just keeps getting better! ... Always a super pleasant buying experience for bot More

by E&C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Jeremy, Chad, and Barry! We hope you love your new 4Runner!

January 25, 2018

awesome cars and great service! Ramona was awesome, so helpful. At first I was nervous buying my new Corolla, but I soon found out that it was such a simple process. She helped me wi More

by hlwright17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Shillinger
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Ramona and Metro Toyota! We hope you love your new Corolla!

January 25, 2018

good experience prompt, good service. checked in, in a timely manner. Scott was very professional... everything went well. Set up future visit. Everything was han More

by jp-44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Scott and our Service Department! We appreciate you!

January 24, 2018

Great dealership This is my second car I've leased from them. Their customer service has always been top notch & they give you a fair price for your car. More

by Kelly Levicky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kosta Papagianis
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review, Kelly! We are happy to hear of your experience with Kosta, Chad, and Metro Toyota! We you love your new RAV4!

January 24, 2018

Good coffee ☕️ My wait was not long, I feel like I’m told what needs to be addressed and what is fine at the time of service. More

by Gypsy1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with our Service Department and the "Good Coffee"! We appreciate you!

January 24, 2018

Outstanding service I was in need of a car and Jim Campo helped me find the right car and a bank that would work with my credit history. He did an excellent job of findi More

by Missaj714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Jim Campo and Gary "Cap" Capper! We are happy that we were able to help and we appreciate you!

January 24, 2018

Great service as always I drive an hour to get all my service done at Metro. Very friendly and let you know if something needs work done without pressuring you. Work was done More

by jmvest06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with our Service Department and appreciate that you come form so far away!

January 24, 2018

Our car buying experience was quick and easy! Aaron was very easy to work with. We got the car we wanted at the price that worked for us and everything was so simple. More

by KBeichler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Aaron and Metro Toyota! We appreciate you!

January 24, 2018

GREAT EXPERIENCE VERY FRIENDLY, GREAT SERVICE DEPARTMENT, TRUSTWORTHY MECHANICS, WILL ONLY TELL YOU WHAT YOU NEED, OR WHAT IS UPCOMING FOR ATTENTION, VERY HAPPY WITH M More

by 34036st
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Talbot
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with our Service Department! We appreciate you!

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