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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,545 reviews

February 12, 2018

Help a phone call away Well Metro succeed yet again in making the car buying process easy as 1.2.3.... Gary Capper at Metro Toyota is always wonderful even when your miles More

by Shorty1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Feb 13, 2018 -

Victory Toyota of Brook Park responded

We hope you love your new 4Runner, Meg!! Thank you so much for your kind review! We are happy to hear of your experience with Cap and Metro Toyota! We appreciate you!

February 12, 2018

Great service Elivelisse was very friendly and helpful, and went above and beyond to help me find the right car and complete the sale with as little hassle as possi More

by Tms406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elivelisse Delgado, Rich Holiday
Feb 13, 2018 -

Victory Toyota of Brook Park responded

We are pleased to hear of your experience with Elivelisse at our dealership. Thank you so much for your kind review! We hope you love your new Toyota! We appreciate you!

February 12, 2018

Their Service representative Maggie os outstanding. Maggie always works with the customer to get the best results possible. She always remembers you and works with the service technicians to make sure More

by MICHAEL@MHJCONSULTING.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Schneider, Maggie Colan
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience at Metro Toyota's Service Department with Maggie! We appreciate you!

February 12, 2018

Great experience Metro Toyota makes it so easy to buy a certified pre owned vehicle. I found what I wanted online. Called and told them what I was interested in. Th More

by Stacy440
Recommend Dealer
Yes
Employees Worked With
Dan Schneider, Jim Campo
Feb 13, 2018 -

Victory Toyota of Brook Park responded

We love working with you too, Stacy! Thank you so much for your kind review! We hope you love your new Toyota! We appreciate you!

February 12, 2018

7th vehicle purchased at Metro Toyota This is the 7th vehicle we have purchased at Metro Toyota. For six of the purchases, Chad Higgins was our salesman. He is an excellent salesperson. More

by MUIMAL96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Cap! I agree with you about the clock and wish there was more we could do to assist you. We appreciate you!

February 12, 2018

Certified pre-owned car for son in college This is about the sixth car I’ve bought from Metro. My son in college needed a new car so we went to Metro and picked out a nice certified pre-owned More

by Peter from Avon Lake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper, Jim Campo
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We hope your son loves his Toyota! We appreciate you!

February 12, 2018

Toyota Care Quick and efficient, I go here now instead of to the dealership I leased from, which was always a minimum of 2 hours in the Service Center. This team More

by Tracy N
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t know who I worked with by name
Feb 13, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with our Service Department! We appreciate you!

February 11, 2018

A Wonderful Experience! From the moment my husband and I walked in the door we felt welcome at Metro Toyota. Yacek greeted us right away and actively listened to our needs. A More

by Suze216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yacek Nazarczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo
Feb 12, 2018 -

Victory Toyota of Brook Park responded

We are so pleased to hear of your experience at Metro Toyota with Yacek! We hope you love your new Toyota! Thank you so much for your kind review! We appreciate you!

February 10, 2018

Metro Toyota lives up to its reviews! I seriously didn't think I would be driving away from your showroom in a new Highlander in less than 3 hours, but Darryl made the decision process pre More

by Jen B
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Proctor, Darryl Harris
Feb 10, 2018 -

Victory Toyota of Brook Park responded

We hope you love your new Highlander, Jen! Thank you so much for your kind review! We appreciate you!

February 10, 2018

Pleasant surprise I called at noon, and was surprised to get a same-day appointment for 2:30 p.m. I was done in 90 minutes, as promised. We got price quotes from other More

by clmasek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan
Feb 10, 2018 -

Victory Toyota of Brook Park responded

Glad you enjoyed your experience with our Service Department! Thank you so much for your kind review! We appreciate you!

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