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Victory Toyota of Brook Park
Brook Park, OH
7,529 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,529 reviews
February 12, 2018
Toyota Care Quick and efficient, I go here now instead of to the dealership I leased from, which was always a minimum of 2 hours in the Service Center. This team Quick and efficient, I go here now instead of to the dealership I leased from, which was always a minimum of 2 hours in the Service Center. This team is very polite, explains things well, and does a nice exterior car wash with every service. More
by Tracy N
Verified CustomerEmployees Worked With
I don’t know who I worked with by name
February 11, 2018
A Wonderful Experience! From the moment my husband and I walked in the door we felt welcome at Metro Toyota. Yacek greeted us right away and actively listened to our needs. A From the moment my husband and I walked in the door we felt welcome at Metro Toyota. Yacek greeted us right away and actively listened to our needs. At no point during this experience did we feel pressured into buying a car or into upgrading the vehicle under consideration. Yacek was so easy to talk to and he did a wonderful job of getting us into the perfect car for our needs and budget. I would definitely recommend Yacek and Metro Toyota to anyone who wants a simple, pressure-free car buying experience! More
by Suze216
February 10, 2018
Metro Toyota lives up to its reviews! I seriously didn't think I would be driving away from your showroom in a new Highlander in less than 3 hours, but Darryl made the decision process pre I seriously didn't think I would be driving away from your showroom in a new Highlander in less than 3 hours, but Darryl made the decision process pretty simple. I hadn't bought a car in a LONG time and the experience was very positive. I am really pleased with my purchase! Thanks for all of your time and attention! More
by Jen B
Employees Worked With
Ken Proctor, Darryl Harris
February 10, 2018
Pleasant surprise I called at noon, and was surprised to get a same-day appointment for 2:30 p.m. I was done in 90 minutes, as promised. We got price quotes from other I called at noon, and was surprised to get a same-day appointment for 2:30 p.m. I was done in 90 minutes, as promised. We got price quotes from other places for a front-end alignment, and yours was one of the lowest. Great service, pleasant waiting room. More
by clmasek
February 10, 2018
Excellent Tony is a great salesman and got me the best deal that he could. He let me test drive the iM and show me all the features of the iM and the corolla. O Tony is a great salesman and got me the best deal that he could. He let me test drive the iM and show me all the features of the iM and the corolla. Once he got us the car he showed me how to work everything in the car and how to work it. More
by kmarzenski3
Employees Worked With
February 09, 2018
Best experience Ken was an amazing salesman. Really made sure I left with the goals I set out to achieve in my first car buying experience. If you want to be treated Ken was an amazing salesman. Really made sure I left with the goals I set out to achieve in my first car buying experience. If you want to be treated right go to metro Toyota and ask for Ken! More
by Sean
February 09, 2018
Highlander Ken was a great salesman. He went over in detail all the features of my Highlander. I very much appreciated the time he spent. he definitely knows the Ken was a great salesman. He went over in detail all the features of my Highlander. I very much appreciated the time he spent. he definitely knows the ins and outs of what he sells. He was very understanding of our family. Thanks Ken More
by Sugey
Employees Worked With
February 09, 2018
Efficiency par excellance Friendliness, efficient professionalism from beginning to end. A clean, well-kept facility providing a comfortable waiting area with complimentary co Friendliness, efficient professionalism from beginning to end. A clean, well-kept facility providing a comfortable waiting area with complimentary coffee, pastry and an opportunity to also view the new showroom models of Toyota products. More
by WYOVISTA04
Employees Worked With
February 09, 2018
Went in for my last free maintence on my lease vehicle I was greeted by a nice employee on the driveline and then Maggie was our advisor and was very helpful and got our vehicle in and out in a timely mann I was greeted by a nice employee on the driveline and then Maggie was our advisor and was very helpful and got our vehicle in and out in a timely manner! More
by jillian.moore001
Employees Worked With
Maggie Colan
February 09, 2018
Work is great but slow It took almost two hours for an oil change. They do great work but bring a lunch. App was for 10:15 didn't leave till noon. It took almost two hours for an oil change. They do great work but bring a lunch. App was for 10:15 didn't leave till noon. More
by ROADJOE1
Employees Worked With
Stephanie Talbot
