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Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,545 reviews
February 16, 2018
Great experience! Tony is the man! He'll get you a great deal! Super smooth buying process. I have no complaints through out the whole process. I recommend this dealers Tony is the man! He'll get you a great deal! Super smooth buying process. I have no complaints through out the whole process. I recommend this dealership! More
by Jarrod Vanco
Employees Worked With
February 16, 2018
Disappointment I usually have excellent experiences here, but last time was awful. Some things were not fixed on my car ( high RPM's....loudness...loose steering, et I usually have excellent experiences here, but last time was awful. Some things were not fixed on my car ( high RPM's....loudness...loose steering, etc.) Car is still having those issues (only 9,000 mi). Nobody went over anything with me, or addressed my concerns. Felt rushed out, Now I feel that my almost $500 a mo payment is way too much! Very disappointed. More
by KAMC168
Verified CustomerEmployees Worked With
Not sure who I delt with
February 15, 2018
Awesome When no one else gave me and my family a chanse to start again because of my credit hidtory Metro Toyota did. When you here about having a great exper When no one else gave me and my family a chanse to start again because of my credit hidtory Metro Toyota did. When you here about having a great experience purchasing a car and how it should be then you should go to Metro Toyota.My Sales rep Sam Ibrahim was great did not hesitate to treat me any different because of my credit history he made me and my wife feel like we were friends. And it was GENUINE! GREAT REP TO WORK WITH. When it came to the finance department Ken Proctor was a great individual to work with down to earth and GENUINE AS WELL. I've been in sales for 35 years and I must admit I was Impressed. Thank You for allowing me to express my self .Carlos Ruben Medina. More
by BechpressMachine585
February 15, 2018
Easy, Friendly Always get my Prius serviced at Metro. Great service, friendly, knowledgeable. Same employees year after year. That says something...happy employees, Always get my Prius serviced at Metro. Great service, friendly, knowledgeable. Same employees year after year. That says something...happy employees, happy customers! J H More
by UNIPRINT
Employees Worked With
February 15, 2018
Excellent It was routine 95 thousand miles service. Mike who met me was very friendly and polite. In the waiting area there were fresh coffee and my favorite co It was routine 95 thousand miles service. Mike who met me was very friendly and polite. In the waiting area there were fresh coffee and my favorite cookies. Service was great. More
by NADIYA
Employees Worked With
February 15, 2018
Diagnose and repair problem with front end noise. I had an appointment on 2/12/18 for noise under the car. It was determined to be the rear shocks and front sway bar links which was done while I wait I had an appointment on 2/12/18 for noise under the car. It was determined to be the rear shocks and front sway bar links which was done while I waited. The original noise was gone when I left. Then after a few minutes another kind of rattle was heard while I was heading home on I 480. It was too late to go back so I called and returned on Tuesday 2/13. I waited 1.5 hours again then went out to see what was going on. At that time it had just been finished. The front sway bar was leaking. They replaced it at no charge to me and it seems fine now. My only comment is someone should have test driven it after completion. It would have saved me a long drive as I live in North Ridgeville. More
by joycarol
Employees Worked With
Maggie Colan
February 15, 2018
tire pressure I was able to make an appt. for the same day. Tire pressure icon on my dashboard. They found an old nail in the tire, plugged it and serviced my car I was able to make an appt. for the same day. Tire pressure icon on my dashboard. They found an old nail in the tire, plugged it and serviced my car very quickly. More
by captn222
Employees Worked With
February 14, 2018
Great people...great place I went to several several dealerships...but one of the deciding factors as to why I bought a car here was my salesman Jeremy. He made me feel comforta I went to several several dealerships...but one of the deciding factors as to why I bought a car here was my salesman Jeremy. He made me feel comfortable. ...was patient and tolerated my questions with great poise! This was not only the first car I bought on my own but my first Toyota...and he made me feel like i was making a good choice without being pushy or overbearing or intimidating. He made it easier, fun, and less stressful. More
by kathy
February 14, 2018
Couldn't Be Happier! I recently totaled my car on the way back to college and I needed to get back on the road FAST. Cap and Chad we're both extremely understanding and he I recently totaled my car on the way back to college and I needed to get back on the road FAST. Cap and Chad we're both extremely understanding and helpful, and got me into a certified pre-owned Corolla the very same day! Not to mention, the facility has a lounge with very good coffee! More
by gardon321
February 14, 2018
Good service..? Excellent service due to competent and qualified service writer! Joe always takes care of thing promptly and professionally! Always get my RAV4 servic Excellent service due to competent and qualified service writer! Joe always takes care of thing promptly and professionally! Always get my RAV4 services nicely. Thanks More
by RAV4 OWNER
Employees Worked With
