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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,545 reviews

March 03, 2018

Awesome My family and I always have the best experience when dealing with Gary. He is extremely helpful and always accommodating. I wouldn’t go anywhere els More

by Eakins,Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper
Mar 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review, Nancy! We are happy to hear of your experience with Gary "Cap" Capper and Metro Toyota! We appreciate you and hope you love your Camry!

March 03, 2018

Awesome Service I submitted my app online and received a call the next day to send in documentation. 2 days later, Jim called and said I was approved. I went in 2da More

by VW25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Suzi Loree
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Barbee, Jim Campo, Darlene Lambert
Mar 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Brad, Jim, Darlene, Suzi, and Metro Toyota! We appreciate you and hope you love your new car!

March 02, 2018

No pressure-Great service! Very happy with my experience, no pressure from Tony -when I explained I didn't need extras. Chad was very kind as well. They made me feel comfortable More

by Jenkevbri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo
Mar 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Tony, Jim, Suzi, and Metro Toyota! We appreciate you and hope you love your new Toyota!

March 02, 2018

Awesome My truck is in and out timely, they don’t try to sell me things that are not needed, simply we will keep an eye and when needed we will let you know. More

by JIMCHLAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Barry and Metro Toyota! We appreciate you and hope you love your Toyota!

March 02, 2018

No hassle, no pressure buying experience. I went in today to purchase a new Rav4 Adventure. Initially my appointment was with another sales person, but he was not in. Robert greeted me immed More

by Tommy44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Mar 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review, Tommy! We are happy to hear of your experience with Robert and Metro Toyota! We appreciate you and hope you love your new Toyota RAV4 Adventure!

March 01, 2018

It was really nice to have someone who speaks Spanish We need a car but we didn’t know much about how to do it and how to the process. Me and my husband went there and have someone that’s speaks Spanish More

by Marisol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elivelisse Delgado
Mar 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Elivelisse and Metro Toyota! We appreciate you and hope you love your new Toyota! Muchas gracias! ¡Te apreciamos!

March 01, 2018

Amazing Very very very amazing company. Always ready to work with you no matter the time or extent. Very family friendly business and neat and clean. My famil More

by Rachelleheney5693
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review, Rachelle! We are happy to hear of your experience with Tony and Metro Toyota! We appreciate you and hope you love your new Toyota C-HR!

March 01, 2018

Fourth car Wonderful experience buy car at metro, is my fourth car toyota. For sure I will be back to buy the outlander. Also Ramona is wonderful sales More

by GRICCI1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! We are happy to hear of your experience with Ramona and Metro Toyota! We appreciate you and hope you love your new Toyota!

February 28, 2018

Very nice and helpful staff, very quick work This dealership is very well organized. Wonderful staff works here and always willing to help any minute. My family had a privilege to work with wonde More

by Ivanka1991
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Saponari
Mar 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review, Ivanka! We are happy to hear of your experience with Robert and Metro Toyota! We appreciate you and hope you love your new Toyota!

February 28, 2018

Disappointed by impersonalization of staff Overall service was good. Disappointed by impersonalization of staff member who called me on my cell phone, while I was in the waiting room, to tell m More

by TMG59
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Mar 08, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for taking the time to write this review. Your feedback is very important to us. We appreciate you and hope that you consider giving us another try.

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