Victory Toyota of Brook Park

Excellent customer service . Thank you for the wonderful advices. You did a great job and I will be coming to Metro Toyota again. Love this place and their employees especially . Thank you for the wonderful advices. You did a great job and I will be coming to Metro Toyota again. Love this place and their employees especially Gary Capper!!! More

Excellent Customer Service Very pleased with this car buying experience. Did not feel high pressure. Was welcomed by Gary Capper as well as one of the owners upon my arrival. Very pleased with this car buying experience. Did not feel high pressure. Was welcomed by Gary Capper as well as one of the owners upon my arrival. The few requests I had on service for my used vehicle was met and done correctly. I felt it was a no hassle dealership and will recommend to any one who is looking to purchase a vehicle. Jim Mercer More

Quick and easy as always They had what I was looking for and helped me lower my lease payment! Great service as usual I was in and out quickly. Thank you They had what I was looking for and helped me lower my lease payment! Great service as usual I was in and out quickly. Thank you More

New truck with Super Edgar It was a great experience at metro Toyota with Super Edgar... Great service, friendly and helpful... Highly recommended!!!! Come see him . Great pric It was a great experience at metro Toyota with Super Edgar... Great service, friendly and helpful... Highly recommended!!!! Come see him . Great prices! Muy contenta con todo. More

Best car buying experience ever! We attended the Cleveland Auto Show and had our choices narrowed down to four cars. We test drove a GM car on Friday and the Toyota C-HR on Saturday. We attended the Cleveland Auto Show and had our choices narrowed down to four cars. We test drove a GM car on Friday and the Toyota C-HR on Saturday. Chris Ollar at Metro Toyota had a car readied for us and after the test drive we were happy to go to the next step - pricing. We received a price for the new car and for our trade-in and was very happy with both. The sale of the car was handled smoothly and efficiently. We will definitely recommend Metro Toyota and Chris to our friends and family. More

Pleasurable experience The process was easy from beginning to end. All questions and concerns were addressed and answered. Gary “Cap” Capper is a great salesman. Old school The process was easy from beginning to end. All questions and concerns were addressed and answered. Gary “Cap” Capper is a great salesman. Old school type and just likes to sell good cars. No pressure sales tactics or sugar coating. He is a real pleasure to work with. He took the time to engage both myself and my wife. Not a typical occurrence for these type encounters we’ve experienced in the past at other dealerships. Cap is worth going and talking to for what you’re looking for even if it’s not a Toyota. Jim Campo the finance man was efficient and thorough. The add-on sales during that process wasn’t pushy or forced. Here are our options for you and this is what it costs and I can tailor how you want it, if you want anything. He made the finance process painless. Very personable and a pleasure to work with. At no point in the process did we feel not welcome. Not a number. You get the sense that they truly care about their customers. This dealership is still family owned and customer service is a priority to them. I look forward to working with them again. More

Friendly and professional. The dealership has given me prompt, courteous and professional service on every visit. I am very satisfied and will continue to do business with Metr The dealership has given me prompt, courteous and professional service on every visit. I am very satisfied and will continue to do business with Metro Toyota. More

2018 Rav 4 Best experience I have ever had from a car dealership. No pressure I walked in was greeted by My sales man Jeff. Told him what I wanted he gave me my Best experience I have ever had from a car dealership. No pressure I walked in was greeted by My sales man Jeff. Told him what I wanted he gave me my options without me feeling pressured. Even though the dealership was closing he still took the time to go over all the details of the car as though we had all the time in the world. This was my first time leasing a car and it was completely painless. I would most definitely recommend them to friends and family. Thank you Jeff and your team. More

Excellent Metro Toyota is the best dealership there is in The Cleveland area. The service staff has always been very professional and efficient. I love the wai Metro Toyota is the best dealership there is in The Cleveland area. The service staff has always been very professional and efficient. I love the waiting room area and how clean everything looks. I'm very happy that I own a Toyota and get such great reliable service. More

Are There Other Dealerships? Why? This is not the first time I did business with Metro and like the first, I was not disappointed. Spoke to me honestly, allowing me to be honest and w This is not the first time I did business with Metro and like the first, I was not disappointed. Spoke to me honestly, allowing me to be honest and we ended up with a great dialogue. I love Toyotas anyway, but this experience not only got me the Toyota I wanted but I walked away satisfied and relieved that I now had a reliable vehicle from a reputable company. More