Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,546 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,546 reviews
March 12, 2018
Mi nueva rav4 con SuperEdgar Conocimos a Edgar por un poster que tiene en caribe bake shop y la duena de ese lugar le compro un auto tambien y me lo recomendo.. gracias a ella y a Conocimos a Edgar por un poster que tiene en caribe bake shop y la duena de ese lugar le compro un auto tambien y me lo recomendo.. gracias a ella y a Super Edgar por toda su ayuda. Se lo recomiendo a todos ! More
by MariaS
Employees Worked With
Edgar Arevalo
March 12, 2018
My Seventh Purchase at Metro Toyota I was treated with respect and courtesy. The agency has replied to every request I've made. They are very friendly every time I have been there. I was treated with respect and courtesy. The agency has replied to every request I've made. They are very friendly every time I have been there. More
by IRENEDOLNT
Verified CustomerEmployees Worked With
March 11, 2018
Painless deal, they kept it real! This afternoon, I turned in my leased Corolla for a new lease. My salesperson, Tony Overman, had prepared a few selections in advance, based on a prev This afternoon, I turned in my leased Corolla for a new lease. My salesperson, Tony Overman, had prepared a few selections in advance, based on a previous phone conversation with me. With his relaxed demeanor and professional knowledge, it was easy to narrow down the choices to one that I really liked. Tony is quite personable and he made the experience of the loads of paperwork go smoothly and understandably. We were able to work out agreeable terms without pressure and with a presentation of a few different scenarios. The finance team was supportive and easy to work with as well! I LOVE my new wheels! Thanks Tony! And “I’ll be back” when this lease is up! Bravo to Metro Toyota! More
by BB from Cle
Employees Worked With
March 11, 2018
Used Car Purchase Found a great deal on Auto Trader, sent in a request for follow up, and was quickly communicating with Gary Capper. He was very informed on my car of Found a great deal on Auto Trader, sent in a request for follow up, and was quickly communicating with Gary Capper. He was very informed on my car of choice, and was able to provide pictures before the car was out of service! The next day the car was detailed and ready for me to inspect. Finance was very quick to get the papers prepped, signed and sealed. Entire process was casual, relaxed and painless. The team did a great job and I highly recommend this dealership. More
by Kevin123
Employees Worked With
Gary "CAP" Capper, Jim Campo
March 11, 2018
Mi experiencia en Metro Toyota Completamente contenta con mi nuevo carro gracias a Súper Edgar por excelente servicio 🙌🏼🙌🏼🙌🏼 100% satisfecha. Sinceramente nadie los iguala en Completamente contenta con mi nuevo carro gracias a Súper Edgar por excelente servicio 🙌🏼🙌🏼🙌🏼 100% satisfecha. Sinceramente nadie los iguala en su trabajo. Metro Toyota #1 More
by Nina0015
Employees Worked With
Edgar Arevalo
March 10, 2018
EXCELLENT CUSTOMER SERVICE! This is the 3rd car I have purchased through 'English Mike', and I intend to continue to buy my automobiles from Metro, with English Mike as my Sales This is the 3rd car I have purchased through 'English Mike', and I intend to continue to buy my automobiles from Metro, with English Mike as my Sales Representative! I love the concern all staff show toward customers, from the Sales Personnel, Finance Dept, and Service! I have NEVER had a bad experience with Metro, and I purchased my first Toyota from Metro in 1995. I think the snacks and coffee provided for customers while waiting is a real demonstration of hospitality. More
by debsorenson
March 10, 2018
Friendly and thorough service Dealer was very knowledgeable of the vehicle I bought and helped me decide on what type and the financial aspect of everything. Very transparent and s Dealer was very knowledgeable of the vehicle I bought and helped me decide on what type and the financial aspect of everything. Very transparent and supportive to everything I wanted. Would recommend her to everyone! More
by Fate111689
Employees Worked With
March 10, 2018
Carro nuevo con SuperEdgar Necesitaba un auto y vine a metro Toyota con mi familia y Edgar me ayudó a encontrar el Corolla que necesitaba. Buena experiencia se los recomiendo Necesitaba un auto y vine a metro Toyota con mi familia y Edgar me ayudó a encontrar el Corolla que necesitaba. Buena experiencia se los recomiendo More
by Nadiab
Employees Worked With
Edgar Arevalo
March 10, 2018
Great Experience I was nervous about purchasing a new vehicle but Metro Toyota made it quick and easy. I would highly recommend them. Aaron and Jim made the two and a I was nervous about purchasing a new vehicle but Metro Toyota made it quick and easy. I would highly recommend them. Aaron and Jim made the two and a half hour drive well worth it. More
by Aprilk
March 08, 2018
Great experience Excellent dealer. Great service, i came in from Detroit for the car. They picked me up from my rental car return for free and made sure everything was Excellent dealer. Great service, i came in from Detroit for the car. They picked me up from my rental car return for free and made sure everything was to my liking with the car. Honest people and great service! More
by CondorDetroit
Employees Worked With
