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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,593 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,593 reviews

April 17, 2018

Great service Have been a customer of Metro for many years . Metro continues to sell great products and provides excellent service. Everyone wants to help you and t More

by IZOSAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Jim greenfield, Scott Barrier, Maggie Colan, and Mike Hanna in our Sales and Service Departments at Metro Toyota! We appreciate you!

April 17, 2018

Great experience I've worked with Metro for years and especially Chris Ollar, who has made the leasing experience simple and easy. He's courteous and there's never any More

by Chuck527
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Colan
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Chuck! We are happy to hear your experience with Chris Ollar in our Sales Department and Maggie and Joe in our Service Department at Metro Toyota! We appreciate you!

April 17, 2018

Great service, excellent communications throughout process. Service center kept me advised throughout process. This was very important to me and my family because of our concern everything would be not only do More

by eric777_39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Talbot, Jim Campo, Dan Schneider
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Eric! We are happy to hear your experience with Ryan Schneider, Jim Campo, Dan Schneider in our Sales Department as well as Stephanie Talbot in Service at Metro Toyota! We appreciate you!

April 17, 2018

very positive,excellent and speedy service Sarah checked me in. She came right over to me as soon as I pulled in and directed me to her station. . She was super informative and answered all my More

by SHERRI.PROHASKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Sherri! We are happy to hear your experience with Sarah in our Service Department at Metro Toyota! We appreciate you!

April 17, 2018

Very Good Experience, Great Camry and very good Help. Although I did not anticipate buying my 2018 Camry yesterday, my sales person Ken worked well with me as we rode together for a test drive. He answere More

by Mannyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Ken Konopka in our Sales Department at Metro Toyota! We appreciate you and hope that you love your new Camry!

April 17, 2018

Great Deal and Great Service This was the second car I leased from Jeff Scharbach and the experience was easy. Jeff was able to provide me with an incredible deal and is always a More

by TOYLeaseGuy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Scharbach
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Jeff Scharbach in our Sales Department at Metro Toyota! We appreciate you!

April 16, 2018

Excellent service. Maggie was very courteous and professional. Went into dealership for oil change. Tech found slight gasket leak near belt tensioner chain area. Had More

by John and Barb K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review John and Barb! We are happy to hear your experience with Maggie in our Service Department at Metro Toyota! We appreciate you!

April 16, 2018

Easy! Went in with the expectation of having to battle. Worked with Tony O. After a few visits in which all my questions and concerns were addressed, we w More

by bfdmickey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Tony Overman in our Sales Department at Metro Toyota! We appreciate you and hope that you are enjoying your new car!

April 15, 2018

Great deal on 2018 Prius Although initially offered a fairly high starting price (expected), after showing them the price I was offered elsewhere, they matched the price exact More

by Redrose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy McClish, Rich Holiday, Miguel Rojas
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Ken, Rich, Miguel, and Jeremy in our Sales Department at Metro Toyota! We appreciate you and we hope that you love your new Prius!

April 15, 2018

Aaron Andrews & Metro Toyota are the best! ***** There are many dealerships to choose from in the Cleveland area when buying pre-owned (used). There are only a few however that treat you like you’re More

by jeffromanlive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo, Dan Schneider
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Aaron Andrews, Jim Campo, and Dan Schneider in our Used Car Department at Metro Toyota! We appreciate you and hope you are enjoying your Lexus!

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