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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,545 reviews

April 07, 2018

Thank You I was very surprised that you could fix my car in just a few hours. I thought I would have to leave it and come back the next day to get it. I appre More

by wefrank74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Mike Hana in our Service Department at Metro Toyota! We appreciate you and we are always happy to help!

April 07, 2018

TIME FOR A TRADE IN Wasn't sure if I wanted to buy or lease when I turned in my trade. I met Sam and he walked me thru a few options. Along with the Toyota loyalty ince More

by sda330
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ibrahim
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Sam in our Sales Department at Metro Toyota! We appreciate you and hope you love your new RAV4!

April 06, 2018

service Great service have been dealing with Metro Toyota for forty years and have always been satisfied with the people working there and being a great help More

by pmpjr27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Scott Barrier and our Service Department at Metro Toyota! We appreciate you and your loyalty for, WOW, forty years!

April 06, 2018

Excellent Customer Service We used the internet to find and purchase a newer used car, even though we live in another state 200 miles away. We checked the Carfax and had a loca More

by bjchapman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary "CAP" Capper
Apr 24, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Aaron Andrews and Gary "Cap" Capper in our Used Car Sales Department at Metro Toyota! Thank you again for coming in from so far away! We appreciate you!

April 06, 2018

The best From the welcoming family environment to the ball busting sales staff I could not have asked for better service. This is truly a first class organizat More

by LENTAYLOR11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Greenfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Jim, Jeremy, and Barry in our Sales Department at Metro Toyota! You are the best!

April 06, 2018

Happy Repeat Customer! We are on our 4th leases van and just purchased a certified used Corolla. The sales, finance and service staff are professional and accommodating. W More

by Janet N.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Proctor
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Janet! We are happy to hear your experience with Chris, Ken, and Chad in our Sales Department at Metro Toyota! We hope you love your Corolla and look forward to assisting you with a Highlander!

April 06, 2018

Amazing! I was impressed with the salesman knowledge of the Toyota and everything went smoothly with finance. I was allowed to test drive about 3 vehicles befo More

by hyoung1193
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Barbee
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Brad in our Used Car Department at Metro Toyota! No pressure here!

April 06, 2018

Pleased with the service & wait time. While pleased with service I am not a fan of the drop off & pick up area that changed from previous setup. Very pleased with actual time of service th More

by RENAE.BARLOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Rupert
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your review, Renae! We are happy to hear your experience with Devin in our Service Department at Metro Toyota! Your feedback is important to us and we understand your comment regarding the pickup area. We adjusted our service drive lane to better accommodate those with ToyotaCare. In doing so, we needed to move our pickup area outside. We are always looking for ways to improve and your feedback will certainly be considered.

April 06, 2018

15,000 mie check up.Metro Toyota consisten Metro Toyota consistently provides me with quick and professionally delivered auto service so I don't have to worry about the state of health of my ca More

by Andy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Andy! We are happy to hear your experience with Sarah in our Service Department at Metro Toyota! We appreciate you!

April 06, 2018

It Was A Great Experience Getting A Used Car I Was Looking F It Was Great! That's All I Have To Say! What More Do You Want! I Bought The 2015 Scion XB I Was Looking For! More

by FRANKIEG238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Higgins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Campo, Jeff Scharbach
May 10, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Frankie! We are happy to hear your experience with Jeff in our Sales Department at Metro Toyota! We appreciate you and hope you love your xB!

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