Victory Toyota of Brook Park

Great deal on 2018 Prius Although initially offered a fairly high starting price (expected), after showing them the price I was offered elsewhere, they matched the price exact Although initially offered a fairly high starting price (expected), after showing them the price I was offered elsewhere, they matched the price exactly. Nice discount through Toyota since I was a recent graduate and my APR was super low thanks to a deal they had going on. The financial advisor was very open about pricing options and additions, etc. Overall, each employee was very personable and although a long experience (as buying a new car generally is), it wasn't painful at all. More

Aaron Andrews & Metro Toyota are the best! ***** There are many dealerships to choose from in the Cleveland area when buying pre-owned (used). There are only a few however that treat you like you’re There are many dealerships to choose from in the Cleveland area when buying pre-owned (used). There are only a few however that treat you like you’re buying a new, luxury vehicle - even on a 16-year old Lexus! Aaron was superb and made sure my car was ready for pick-up and Jim Campo made the paperwork hassle-free. Thanks Metro team! More

Amazing service I really like this dealership. Although this is my first time leasing here I highly recommend Metro Toyota. The service is great, Ramona was my dealer I really like this dealership. Although this is my first time leasing here I highly recommend Metro Toyota. The service is great, Ramona was my dealer, and everyone makes you feel very welcome. The employees are very interested in your comments or concerns. I will definitely be leasing my next vehicle here! I cannot say enough nice things about Ramona and Berry. Again I highly recommend buying or leasing your next vehicle here, thank you Metro Toyota!! More

Good dealership so far. Very attentive sales person.Made sure I was getting what I wanted.Got the whole deal done in a couple hours and I left with my new SUB. I'm happy. Very attentive sales person.Made sure I was getting what I wanted.Got the whole deal done in a couple hours and I left with my new SUB. I'm happy. More

Quuck, pleasant waiting room. In the past when I took a car to a gas station for an oil change, they always found something that needed to be fixed immediately. I feel that if Metr In the past when I took a car to a gas station for an oil change, they always found something that needed to be fixed immediately. I feel that if Metro Toyota said something needed attention, they were not trying to scare me. More

new purchase The entire experience was smooth and efficient. Ken Konopka was my sales person. He was excellent and patient in answering my questions and guiding me The entire experience was smooth and efficient. Ken Konopka was my sales person. He was excellent and patient in answering my questions and guiding me towards the right vehicle. I would highly recommend him for his professionalism. More

Great car buying experience. I have purchased many vehicles and this was by far the most pleasant experience to date. I was searching for a specific vehicle and found the best p I have purchased many vehicles and this was by far the most pleasant experience to date. I was searching for a specific vehicle and found the best price here. There was no haggling no back and forth on cost. After searching for this vehicle for some time I finally found it at the price I wanted. Salesman Gary Cap was excellent from start to finish. I would definitely recommend this dealership and Gary to family and friends. More

Best car-buying experience ever. Jim Greenfield was great. Friendly, helpful, responsive, and patient. Thank you, Jim. And Bob in finance was also a pleasure to work with. I recommend Jim Greenfield was great. Friendly, helpful, responsive, and patient. Thank you, Jim. And Bob in finance was also a pleasure to work with. I recommend this dealership. More

Bought Used Camry Tony at Metro Toyota was incredibly helpful and didn’t pressure me to buy anything other then what I was looking for. It was nice to be able to let hi Tony at Metro Toyota was incredibly helpful and didn’t pressure me to buy anything other then what I was looking for. It was nice to be able to let him know what I was looking for and have him not try to upsell me and just help me get the best deal possible. More

Every customer is important Your staff is always pleasant and helpful. Once, when I was concerned about the car pulling to one side, the Service Manager himself took the time to Your staff is always pleasant and helpful. Once, when I was concerned about the car pulling to one side, the Service Manager himself took the time to test drive my car and take care of the problem. It is impressive that your management staff stays involved and on top of things. More