Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,545 reviews
April 18, 2018
Easy, efficient professional Easy, efficient and professional. I came in for service and they went above and beyond . Good coffee, too.Spoke with Sam Ibrahim about possibility of Easy, efficient and professional. I came in for service and they went above and beyond . Good coffee, too.Spoke with Sam Ibrahim about possibility of buying another car and he was relaxed and fully professional More
by pca
Verified CustomerEmployees Worked With
April 17, 2018
Excellent Ramona was very helpful did not rush me thru my visit to metro explained all the bells and whistles associated with my 2017 Prius purchase this is my Ramona was very helpful did not rush me thru my visit to metro explained all the bells and whistles associated with my 2017 Prius purchase this is my 2nd Toyota and very satisfied overall with my car ,service More
by Tdog
Employees Worked With
April 17, 2018
Great service Have been a customer of Metro for many years . Metro continues to sell great products and provides excellent service. Everyone wants to help you and t Have been a customer of Metro for many years . Metro continues to sell great products and provides excellent service. Everyone wants to help you and their facilities are great if you wait for your service to be completed. They have maintain all my vehicles which provides me trouble free transportation. More
by IZOSAN
April 17, 2018
Great experience I've worked with Metro for years and especially Chris Ollar, who has made the leasing experience simple and easy. He's courteous and there's never any I've worked with Metro for years and especially Chris Ollar, who has made the leasing experience simple and easy. He's courteous and there's never any pressure. More
by Chuck527
April 17, 2018
Great service, excellent communications throughout process. Service center kept me advised throughout process. This was very important to me and my family because of our concern everything would be not only do Service center kept me advised throughout process. This was very important to me and my family because of our concern everything would be not only done in a timely fashion but more importantly done right! We are very pleased with the service we received and would highly recommend Metro Toyota's service department to others. More
by eric777_39
April 17, 2018
very positive,excellent and speedy service Sarah checked me in. She came right over to me as soon as I pulled in and directed me to her station. . She was super informative and answered all my Sarah checked me in. She came right over to me as soon as I pulled in and directed me to her station. . She was super informative and answered all my questions. I always feel a little uneasy in "car places", but Sarah made me feel comfortable . More
by SHERRI.PROHASKA
Employees Worked With
Sarah Byrne
April 17, 2018
Very Good Experience, Great Camry and very good Help. Although I did not anticipate buying my 2018 Camry yesterday, my sales person Ken worked well with me as we rode together for a test drive. He answere Although I did not anticipate buying my 2018 Camry yesterday, my sales person Ken worked well with me as we rode together for a test drive. He answered all of my questions, and the car was super smooth. The drivers seat was really comfortable, and the price was right. So, Metro Toyota and Ken deserve 5 stars. MP More
by Mannyman
Employees Worked With
April 17, 2018
Great Deal and Great Service This was the second car I leased from Jeff Scharbach and the experience was easy. Jeff was able to provide me with an incredible deal and is always a This was the second car I leased from Jeff Scharbach and the experience was easy. Jeff was able to provide me with an incredible deal and is always a pleasure to work with. More
by TOYLeaseGuy
Employees Worked With
Jeff Scharbach
April 16, 2018
Excellent service. Maggie was very courteous and professional. Went into dealership for oil change. Tech found slight gasket leak near belt tensioner chain area. Had Maggie was very courteous and professional. Went into dealership for oil change. Tech found slight gasket leak near belt tensioner chain area. Had replaced. Quick service and vehicle washed. More
by John and Barb K.
Employees Worked With
Maggie Colan
April 16, 2018
Easy! Went in with the expectation of having to battle. Worked with Tony O. After a few visits in which all my questions and concerns were addressed, we w Went in with the expectation of having to battle. Worked with Tony O. After a few visits in which all my questions and concerns were addressed, we were able to settle on a deal I felt was fair. More
by bfdmickey
