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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,544 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,544 reviews

April 24, 2018

great as always I love that I can wait for an hour and get the car back and get to work, I'm glad I got the extra-care to keep up just had my 35k checkup More

by JALLEN14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALL THE SERVICE PEOPLE WERE GREAT
May 25, 2018 -

Victory Toyota of Brook Park responded

We love that you are happy servicing your car a Metro Toyota, Jallen!! We appreciate you!

April 24, 2018

The best Even after 8 years I still bring my RAV4 back “home” for all services. I never have to worry about being ripped off and scared into other repairs More

by OTISBG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Was also very pleased to see Emma back (don’t know her last name)
May 25, 2018 -

Victory Toyota of Brook Park responded

You are the best!! What an awesome review!! You are always welcome "home" and we are glad you feel that way!! We appreciate you!

April 24, 2018

great as always for installation of remote start; time to wait was a bit off from a estimate of 1 hr 40 min to almost 2 hrs 30 m in. But everyone kind and friendly. More

by L_SCROGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Holiday, Robert Saponari, Stephanie Talbot
May 25, 2018 -

Victory Toyota of Brook Park responded

Thank you for your patience while we installed your remote start. Sorry it took a little longer than promised. We hope that you are enjoying this new accessory. We are happy to hear your experience with Stephanie in our Service Department and Robert and Rich in Sales at Metro Toyota! We appreciate you!

April 23, 2018

Torque converter repair and oil change maintenance My experience at Metro Toyota a couple weeks ago was awesome! I was really nervous about my car issues and wasn't sure if the problem was major or mi More

by akern4412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Scott Barrier in our Service Department at Metro Toyota! We appreciate you!

April 23, 2018

Service I had been hearing a weird noise coming from my tire for about a week and I decided to make an appointment to get it looked at. Scott was super helpfu More

by ASWHITE19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Scott Barrier in our Service Department and Jeremy in Sales at Metro Toyota! We appreciate you!

April 22, 2018

Love MetroToyota! I had a great experience buying my new Avalon at Metro Toyota. Ken Konopka made the whole process easy and enjoyable, I highly recommend Metro Toyota. More

by Happydriver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Konopka
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Ken Konopka in our New Car Sales Department at Metro Toyota! We appreciate you and hope you love your new Avalon!

April 22, 2018

Great Service I got a last minute appointment and got in and out quickly. They even accommodated my disability by not making me go all the way to the waiting room. More

by neecne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Scott Barrier in our Service Department at Metro Toyota! We appreciate you!

April 21, 2018

Good people They worked with us to get a deal done. Tony our salesman was very professional, and didn’t apply any pressure. He made sure that my wife was happy an More

by Wvwildman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Overman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review! We are happy to hear your experience with Tony in our Sales Department at Metro Toyota! We appreciate you and hope you are enjoying your new Truck!

April 21, 2018

Lubed Service was Fantastic vehicle is awesome it's a Toyota you get what you pay for! I expect the best and toyota delivers. Thank you More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramona Plumlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Callahan, Jim Daley, Sarah Byrne
May 25, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Mike! We are happy to hear your experience with Ramona and Jim in our Sales Department and Sarah in our Service Department at Metro Toyota! We appreciate you and hope you are enjoying your Toyota!

April 21, 2018

4/21/18 Used Corolla Aaron Andrews was excellent. Very friendly and went out of his way for me several times. He got me a great deal on the car and warranty, and even had More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2018 -

Victory Toyota of Brook Park responded

Thank you very much for your kind review, Jake! We are happy to hear your experience with Aaron Andrews in our Used Car Sales Department at Metro Toyota! We appreciate you!

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