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Victory Toyota of Brook Park
Brook Park, OH
7,544 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,544 reviews
May 01, 2018
Fast and friendly service They always have very accommodating appointment times. I love the playroom also which allows me to bring my small child along. I never have a long wai They always have very accommodating appointment times. I love the playroom also which allows me to bring my small child along. I never have a long wait for service More
by timmairab
Verified CustomerEmployees Worked With
Sarah Byrne
May 01, 2018
Fantastic experience!! From the moment we walked in to the dealership, we were wowed with the level of service we received. Tony, our salesman, was beyond kind and accommoda From the moment we walked in to the dealership, we were wowed with the level of service we received. Tony, our salesman, was beyond kind and accommodating and took the time to walk us step by step through the process. He also made sure that we looked at all of the available inventory to ensure I even found the color I wanted. This is our fourth purchase from this dealership and they have made us loyal customers for life! More
by Delo
April 30, 2018
Great service! Ken was awesome! He made me feel really confortable ; worked with me and my interests and got into a car that was better than I expected! Ken was awesome! He made me feel really confortable ; worked with me and my interests and got into a car that was better than I expected! More
by Jenne324
April 30, 2018
Well done! I brought my car in for routine maintenance and was greeted by both a technician as well as a tire man. They checked the wear on my tread and gave me I brought my car in for routine maintenance and was greeted by both a technician as well as a tire man. They checked the wear on my tread and gave me the complete run down. After performing the scheduled maintenance, Joe Rogers reviewed all that they did to my car and what I need to take care of. The service is great and very well run. More
by GBEIFUSS
Employees Worked With
April 30, 2018
Great service from Service staff and Sales staff I brought my 2009 RAV4 in for service on the last recall notice I received, saw the 2018 RAV4 and the rest is history! Sam Ibrahim was very helpful ex I brought my 2009 RAV4 in for service on the last recall notice I received, saw the 2018 RAV4 and the rest is history! Sam Ibrahim was very helpful explaining the new gadgets the 2018 offers and was not pushy. My experience was positive. The reason for my visit was service, but I ended up with a new vehicle...win/win! More
by SBRUNN
Employees Worked With
April 29, 2018
Tire shopping Great sale on tires and very friendly staff. Worked very efficiently to get my tires replaced and were very pleasant to work with. Would recommend t Great sale on tires and very friendly staff. Worked very efficiently to get my tires replaced and were very pleasant to work with. Would recommend to anyone. More
by SORPHAL87
Employees Worked With
April 29, 2018
Highly Satisfied!!!!! We walked in dealership a lil unsure didnt even know were to begin and Tony Overman walked up with no hesitation and helped us every step of the way I We walked in dealership a lil unsure didnt even know were to begin and Tony Overman walked up with no hesitation and helped us every step of the way I love his pleasant and very knowledgeable attitude very impressed with this fella !!!! The vehicle I wanted was not in stock and he did everything to find me what I wanted and answered every question no hesitation in the end Im absolutely loving my new Sienna its the perfect fit for my family and really appreciate all the effort and work Tony put in to get us our Sienna !!! Thanks a million and I wish Tony all the best in his career!!! More
by Avega1
April 28, 2018
Unexpected car repair and test driving new cars I had an unexpected car repair. The secretary was able to book an appointment for me right away. While we waited, my 18 year old daughter and I test d I had an unexpected car repair. The secretary was able to book an appointment for me right away. While we waited, my 18 year old daughter and I test drove some cars. We had a nice experience with the salesmen. Per usual, Scott was quite pleasant and explained what went wrong with my car. Thank you. More
by Hyestan13
April 28, 2018
Excellent experience! Very happy with my salesman SAM, thank you so much for all your help getting a deal for my husband and myself. Had great communication With SAM, I hig Very happy with my salesman SAM, thank you so much for all your help getting a deal for my husband and myself. Had great communication With SAM, I highly recommend dealing with the number #1 salesman in Metro Toyota! Our man SAM! Thank you!! Mr & Mrs Lopez-Almodovar More
by Yeyealmo
Employees Worked With
April 28, 2018
Great car buying experience Had an incredibly positive experience with our salesman Gary Capper and business manager Jim Campo. We were treated fairly and they worked with us unt Had an incredibly positive experience with our salesman Gary Capper and business manager Jim Campo. We were treated fairly and they worked with us until we were completely taken care of. More
by Missyr
Employees Worked With
Gary "CAP" Capper, Jim Campo
