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Victory Toyota of Brook Park

Brook Park, OH

4.8
7,544 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair. We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire. If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today. We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly. Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence. We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well. We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
Contact Dealership

13775 Brookpark Road

Brook Park, OH

44142

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Showing 7,544 reviews

May 04, 2018

Great team Cap and Jim do great work as a sales team finance duo. Treated very fairly and quickly all questions answered and service was excellent Would buy More

by Car buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo
Jul 07, 2018 -

Victory Toyota of Brook Park responded

Thank you so much for your kind review! Cap & Jim are wonderful to work with and we're happy you think so too! We appreciate you taking the time to share your experience with us and as always.. thank you for choosing Metro Toyota!

May 04, 2018

Excellent Service, friendly people Needed an oil change. Excellent service with friendly dealer people. Scott handled everything wonderfully! Had some coffee and bakery while I waited More

by sgeorge64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Barrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2018 -

Victory Toyota of Brook Park responded

Wow! Such a nice review of our Service Department, thank you! We are happy you were treated so well and were comfortable for your visit! We appreciate your kind words are are thankful for customers like you. - Your Metro Toyota family

May 04, 2018

All went well Everything went as expected. It was done in the length of time Sarah stated. I take their word for what was done as I don't understand car parts More

by MLOWTHER36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Byrne
Jul 07, 2018 -

Victory Toyota of Brook Park responded

Thanks so much for your nice review. We are delighted everything was as expected for your Service visit. We appreciate you!

May 04, 2018

As usual Class act! Always the friendliest and honest service with a smile. Waiting area is always clean. Fresh coffee is always out. Best of the best! More

by dialysis22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maggie Colan
Jul 07, 2018 -

Victory Toyota of Brook Park responded

WOW!!! What a great review of our Service Department! We are happy to know you are treated so well. We appreciate your kind words and want to thank you for choosing Metro Toyota.

May 04, 2018

Repeat customer First car buying experience for my son couldn’t have gone any smoother. Cap highlighted cars that he could afford and Jim in finance walked him throu More

by New used car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary "CAP" Capper, Jim Campo
Jul 07, 2018 -

Victory Toyota of Brook Park responded

We are delighted you and your son had such a smooth experience in our Used Car Sales Department. Cap and Jim are great to work with! We thank you kindly for your nice review and hope your son is enjoying his new car.

May 03, 2018

Well done. We've been Metro customers for many, many years and the service continues to be excellent. We're especially appreciate being able to switch cars with More

by JudyCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schneider
Jun 28, 2018 -

Victory Toyota of Brook Park responded

Thank you, Judy! It is my pleasure to assist you! We hope that your love your new Toyota!!

May 03, 2018

Superior Service! Superior customer service! I have bought or leased 6 cars in the past 8 years, and I highly recommend Metro Toyota. They are the best in every way! More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shillinger
Jun 28, 2018 -

Victory Toyota of Brook Park responded

You are the best in every way!! Thank you for taking the time to write such a gracious review! Thank you for your loyalty!

May 03, 2018

quick service for flat tire (replaced) They were able to take care of me right away after tire had a piece of metal in it. we were also leaving for vacation in SC the next day. They also ch More

by Jknabber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Theodore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Victory Toyota of Brook Park responded

We hope you had an enjoyable and safe vacation! Thanks for the kind review!

May 03, 2018

Professional Everyone I had the pleasure to meet and do business with are very professional and they know how to do business. This is the 5th car I have bought fro More

by RANDYKRELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Schneider, Brad Barbee, Jim Campo
Jun 28, 2018 -

Victory Toyota of Brook Park responded

Your loyalty is so appreciative! We are happy to hear of your experience with Brad, Dan, and Jim. Thank you so much!

May 03, 2018

Edgar is awesome Great dealership. Everyone at Metro Toyota is very friendly. I will recommend to everyone to purchase a new vehicle here. Edgar is a great salesman an More

by MICHELLECRUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Arevalo
Jun 28, 2018 -

Victory Toyota of Brook Park responded

Thank you for taking the time to write such a gracious review, Michelle! We are happy to hear of your experience with "Super Edgar!"

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