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Victory Toyota of Brook Park
Brook Park, OH
7,544 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,544 reviews
May 07, 2018
Best experience at a dealership yet. These guys are awesome. Ken was my dealer and he was a great person. He really got me exactly what I wanted for my new truck. These guys are awesome. Ken was my dealer and he was a great person. He really got me exactly what I wanted for my new truck. More
by Tacoma11
May 07, 2018
From 2 Lexus’s to 1 Rav4 Double check terms when they try to redo the deal by selling additional extended fancy warranty programs. Almost lost my 0% financing. Other than that Double check terms when they try to redo the deal by selling additional extended fancy warranty programs. Almost lost my 0% financing. Other than that and the fact that I went in to buy a hybrid but test drove a non hybrid by mistake, then the hybrid, I was satisfied with the experience. More
by Fran
Verified CustomerMay 07, 2018
Great customer service All around great experience Sales person Tony was great to work with Sales manager and finance department both excellent as well Will continue to All around great experience Sales person Tony was great to work with Sales manager and finance department both excellent as well Will continue to shop at metro Toyota More
by Delo29
May 07, 2018
Excellent expedient service Friendly and expedient service. Love the playroom for kids. Helpful scheduling next appointment and ordering a new key fob. I will be back - even afte Friendly and expedient service. Love the playroom for kids. Helpful scheduling next appointment and ordering a new key fob. I will be back - even after my free services expire. More
by Happy Customer
Employees Worked With
I’m sorry- I don’t recall name
May 07, 2018
Purchasing a car Edgar was my salesman for my 2018 Toyota Camry SE. He was easy to work with. Super nice guy and was able to find what I was looking for. I’d recommend Edgar was my salesman for my 2018 Toyota Camry SE. He was easy to work with. Super nice guy and was able to find what I was looking for. I’d recommend him to anyone. More
by mclay625
May 07, 2018
Long time dependable service I have bought my cars from metro Toyota for many, many years and have always gotten friendly courteous service and I have recommended them to several I have bought my cars from metro Toyota for many, many years and have always gotten friendly courteous service and I have recommended them to several friends who now buy there cars there. More
by WALLYKINNEY42
May 06, 2018
Our First Toyota Experience Aaron was friendly; very knowledgeable; listened without pressuring; asked informative questions to assist us in making right choices to meet our need Aaron was friendly; very knowledgeable; listened without pressuring; asked informative questions to assist us in making right choices to meet our needs;worked with us and followed up with several phone calls. Although sales are important, Aaron demonstrated that our needs were equally important. Thank you, Aaron! We were also impressed with Jim, who handled our finances. We did not feel rushed in making decisions. He gave us precise information and gave us ample to make an informed decision. More
by MyCamryexp
May 05, 2018
Happy mom We took my daughter to find a car to replace a clunker she had been driving thru high school. Metro took great care of us. My daughter and I can’t be We took my daughter to find a car to replace a clunker she had been driving thru high school. Metro took great care of us. My daughter and I can’t be happier More
by New used car
Employees Worked With
Gary "CAP" Capper, Jim Campo
May 05, 2018
professional, quick and great quality of work and Everyone w superior experience. clean facility, friendly employees, professional work.. will definately come back and recomend to friends and family.. Very pleas superior experience. clean facility, friendly employees, professional work.. will definately come back and recomend to friends and family.. Very pleased.. Like how when my car is done everything is explained to me Love the coffee while I wait. Only suggestion is a healthy opeion instead of all sugary options as snack. Fresh fruit More
by BOBMOM
Employees Worked With
Sarah Byrne
May 05, 2018
A wonderful deal and a wonderful salesman My overall experience was fantastic, from the appraisal of my old car to the big decision maker for a brand new RAV 4. My salesman, Sam, was very pass My overall experience was fantastic, from the appraisal of my old car to the big decision maker for a brand new RAV 4. My salesman, Sam, was very passionate and kind in showing me the various models and the specs that came along with them. He was helpful throughout the whole process and answered all questions that I had. I couldn’t ask for a better salesman. More
by Tran04
Employees Worked With
