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Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,545 reviews
May 11, 2018
Nice group of people Every time i get my check up there the group is great. They make it a real pleasure to bring your car in from Scott and Holly to all the service peo Every time i get my check up there the group is great. They make it a real pleasure to bring your car in from Scott and Holly to all the service people i dont see. They have a nce lounge area and small snacks and coffee or tea. They also wash my car when they are done. More
by Janice
Verified Customer
May 10, 2018
my third Metro purchase This is my third vehicle purchase through Metro Toyota. They are always helpful, and professional. Ken Konopka was a huge help in getting me the veh This is my third vehicle purchase through Metro Toyota. They are always helpful, and professional. Ken Konopka was a huge help in getting me the vehicle I wanted and making sure I was happy. Ken was able to answer most of the questions I asked and if he didn't have an answer he found me someone who did. I'll buy my next vehicle at Metro, but hopefully not for many years! More
by TundraMan
Employees Worked With
May 10, 2018
Our experience was a very non-stressful one! We enjoyed our car buying experience at Metro Toyota. We were very happy to meet and deal with Anastasia. She was very welcoming and extremely helpf We enjoyed our car buying experience at Metro Toyota. We were very happy to meet and deal with Anastasia. She was very welcoming and extremely helpful in assisting us with our choice of car to lease. We did not feel pressured and we were not put into a situation that was uncomfortable for us. The financial part of the process was quick and easy. We love our new car and would gladly recommend Metro Toyota, and specifically Anastasia, to our family and friends. Thank you for everything! Bill & Terry More
by bill & terry
Employees Worked With
May 10, 2018
Went in for an oil change and inspection I did get the oil change in a timely matter but they said that all fluids were topped off but the antifreeze was almost empty and they didn't full it I did get the oil change in a timely matter but they said that all fluids were topped off but the antifreeze was almost empty and they didn't full it even though they put on the receipt that it was filled up. I also recently put new filters in so I know they are good but the receipt said I needed a new one. I think they don't really check everything that they say they check. More
by escancer1
Employees Worked With
Other Employees :
Maggie Colan, Stephanie Talbot, Devin Rupert, Sarah Byrne
May 09, 2018
Amazing quality service I gave a five star rating because I received five star service from salesman Ken! He was wonderful and helped me out tremendously so I was able to get I gave a five star rating because I received five star service from salesman Ken! He was wonderful and helped me out tremendously so I was able to get my dream car the Toyota CHR. I couldn’t be happier. Best car buying experience so far!! Thanks Ken! Thanks Metro Toyota!! More
by MissTarynBrown
Employees Worked With
May 09, 2018
issues with vehicle lights and brakes. The service center treated me well and only issue I had with the service center is that I had to go back because the did not check to see if all the l The service center treated me well and only issue I had with the service center is that I had to go back because the did not check to see if all the lights where working . More
by ssboo_ohio
Employees Worked With
May 08, 2018
Amazing I came in today looking to get a new car, and had amazing service and picked out the right car for me. The guys who helped me new everything about the I came in today looking to get a new car, and had amazing service and picked out the right car for me. The guys who helped me new everything about the car I wanted, and were very helpful. I would highly recommend coming to this dealership, as I left today with a new car. More
by Daddy174
May 08, 2018
Metro is the BEST automotive repair facility ! My mother-in-law purchased a 2007 Toyota Avalon new at Metro. She was extremely satisfied with both the purchase transaction and the service that she My mother-in-law purchased a 2007 Toyota Avalon new at Metro. She was extremely satisfied with both the purchase transaction and the service that she received. After I purchased the Avalon from her two years ago, I decided to continue patronizing the dealer ( even though it is located 33 miles from my home. The service that I have received at Metro is exemplary. More
by thomasrgarner
May 08, 2018
Alignment and balancing Got me in on short notice, very accommodating. Performed 4-wheel alignment and road force balancing. I asked for before and after alignment measureme Got me in on short notice, very accommodating. Performed 4-wheel alignment and road force balancing. I asked for before and after alignment measurements and they gladly provided them. This dealership also has "road force" style of balancing option which is much better than traditional balancing. Car drives great, tracks straight and wheels perfectly balanced. More
by AC
Employees Worked With
May 08, 2018
Tire rotation general service Had tire rotation and general maintenance done on my Rav service was quick they washed my vehicle did a very good job. Very satisfied with this dealer Had tire rotation and general maintenance done on my Rav service was quick they washed my vehicle did a very good job. Very satisfied with this dealership More
by LROSEN1026
Employees Worked With
Robert Saponari, Devin Rupert
