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Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,545 reviews
May 17, 2018
Great service, great price, EXCELLENT SALES REP I purchased an older used Toyota, and I couldn’t be happier. They were very up front and honest, and went out of their way/above and beyond to ensure I purchased an older used Toyota, and I couldn’t be happier. They were very up front and honest, and went out of their way/above and beyond to ensure I had a positive experience. “CAP” is the man! More
by nNy
Employees Worked With
Gary "CAP" Capper
May 17, 2018
Happy with new car purchase experience I am extremely happy with car buying experience at Metro. This is the second car we got from Metro. The staffs are knowledgeable and answer all ques I am extremely happy with car buying experience at Metro. This is the second car we got from Metro. The staffs are knowledgeable and answer all questions we may have. Ken even scheduled an appointment for us to go back, so he has enough time to go through all features and setup Entune for us. That means I don’t have to spend hours of reading thousands of pages of owner manual. I will highly recommend Metro to anyone. Thanks More
by Din2018
Employees Worked With
May 16, 2018
Very helpful and honest! Great service, prompt feedback, and they’re honest. All of them are friendly, and I felt comfortable asking any questions I had. Im glad I can here, a Great service, prompt feedback, and they’re honest. All of them are friendly, and I felt comfortable asking any questions I had. Im glad I can here, and I would recommend this place to others! More
by Case2018
May 16, 2018
Never disappointed I drive out of town to work 3 weeks out of the month. Having my 13-year old Forerunner running in the best shape is paramount! I am always able to get I drive out of town to work 3 weeks out of the month. Having my 13-year old Forerunner running in the best shape is paramount! I am always able to get in and out as well as get appointments when I need them...I am never disappointed. I will buy next car from here...whenever it is needed, this one is running fine with 261,502 miles! More
by DJONES9028
Verified CustomerEmployees Worked With
Other Employees :
Emma who is retired but works part time is the best also., Maggie Colan
May 16, 2018
Purchased new Toyota Great experience. Jim and the crew at Metro made the process easy and quick! The staff was friendly and focused on customer service. Thanks everyo Great experience. Jim and the crew at Metro made the process easy and quick! The staff was friendly and focused on customer service. Thanks everyone! More
by Brad
Employees Worked With
May 16, 2018
Perfect experience at a car dealership! From being greeted with a friendly handshake and warm smile when entering the dealership, to sitting down reviewing vehicle choices, to test driving m From being greeted with a friendly handshake and warm smile when entering the dealership, to sitting down reviewing vehicle choices, to test driving models, to working out a contract within our budget, to reviewing all the vehicle options and actually showing us how to use them and waving goodbye as we drove off in our new Rav 4 our salesman Ken Konopka was very kind and patient. He showed genuine concern for our needs. In fact, everyone that we dealt with at Metro Toyota helped make it a great experience. Thank you. More
by mnick
May 16, 2018
6 mo checkup My service was timely and efficient. The dealership Met my needs and requests. service personnel were professional and polite The .Waiting room was My service was timely and efficient. The dealership Met my needs and requests. service personnel were professional and polite The .Waiting room was clean with coffee provided. More
by LORTAL
Employees Worked With
Sarah Byrne
May 16, 2018
Great service, nice people My 2014 Prius went in for a regular maintenance. The service people were prompt and friendly when dealing with my car and me. The work was done sooner My 2014 Prius went in for a regular maintenance. The service people were prompt and friendly when dealing with my car and me. The work was done sooner than I expected and I got a thorough review of what was done and the condition of my car. I've been bringing my car in to Metro for 4 years and was always pleased with the service. I will be back when it's time or if a problem develops. It's nice to feel valued as a customer, which is how I've been treated. More
by Carol
Employees Worked With
May 15, 2018
Common sense sales approach Our salesman Brad was helpful and courteous without being pushy. When people try to hard to sell me something I usually get a bad vibe and head the ot Our salesman Brad was helpful and courteous without being pushy. When people try to hard to sell me something I usually get a bad vibe and head the other way but that was never the case with Brad. Great car we got also...parents feel much more at ease sending son off to college in an ultra reliable 2015 Camry. Thanks More
by Randy
Employees Worked With
Brad Barbee, Jim Campo
May 15, 2018
Great Speedy Service! I originally purchased my vehicle from Brunswick Auto Mart but felt like it took way too long when I took my Toyota Rav-4 for its first service and th I originally purchased my vehicle from Brunswick Auto Mart but felt like it took way too long when I took my Toyota Rav-4 for its first service and the distance from my house was too far. Now, I go right down the street to Metro Toyota and they have my vehicle fully serviced and washed within 30 minutes! I am very happy with the service here and the staff are very nice. Thank you! More
by jgandarilla12
Employees Worked With
Sarah Byrne
