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Victory Toyota of Brook Park
Brook Park, OH
7,545 Reviews
Victory Toyota of Brook Park, Ohio is New and Used Toyota Car Dealership Serving Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick that has been a family-owned and operated store for over 50 years and is committed to excellence in sales, service, parts, and accident repair.
We strive to provide outstanding professional service in all areas of our auto dealership. We are proud to present new Toyota models in Brook Park, and are confident we can find the new car, truck, van, or SUV of your dreams. Looking for a particularly equipped Camry, Highlander, Prius, Avalon, or Tacoma? We will do everything it takes to get you that model equipped with the features you desire.
If you are in the market for a used car, look no further! At Victory Toyota of Brook Park, we stock a large amount of high quality used cars to serve the greater Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick regions. We are proud to have certified and pre-owned vehicles ready for you to test drive today.
We will also help with auto loans and leases. Our Toyota service and auto repair and Toyota parts and accessories departments can help get you back on the road quickly.
Please visit Victory Toyota of Brook Park! We are located a short distance from Cleveland, Parma, North Olmsted, Cleveland Heights, & Brunswick at 13775 Brook Park Road, and let us show you all of the Toyota services we offer. Our Used Car Showroom is next door at 13813 Brook Park Rd
At Victory Toyota of Brook Park Service, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top-tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.
We are proud of our customer service and strive to make sure everyone's experience with us is a positive one and that you get the attention that you deserve as well as the most value for your money. We offer one of the largest inventories of Genuine Toyota Parts available in the country. So in the event that we do not have what you are looking for, we are able to quickly and easily obtain it for you. We stock a wide range of body and mechanical parts, as well as accessories and maintenance items. If that is not enough, we also stock some hard-to-find and regional parts and accessories as well.
We also offer fast shipping so you have your parts right away. Have a question about what to order? Do you need some information before you make a purchase? We are here for you. You do not have to be ready to make a purchase to ask us a question. Just call or email us. If you need the right parts right now then Victory Toyota of Brook Park Parts is your parts department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 7,545 reviews
May 30, 2018
Service Took SUV in for oil change and general maintenance, staff communicated well, done in timely fashion, appointment was easy to set up, would recommend t Took SUV in for oil change and general maintenance, staff communicated well, done in timely fashion, appointment was easy to set up, would recommend to others for service More
by ravbarcel
Verified CustomerEmployees Worked With
Stephanie Talbot
May 30, 2018
Best Dealership I have experiance in over 20 years. I found that I was able to get a reasonable trade-in for my Tundra without a lot of haggling or being insulted. The salesman knew the vehicle I wanted I found that I was able to get a reasonable trade-in for my Tundra without a lot of haggling or being insulted. The salesman knew the vehicle I wanted and explained all of the features fully. I also know I will get great service. More
by ralph
May 30, 2018
Tire pressure light on Tire pressure light has been coming on, I came in last week and they checked the tires and told me the light would go off in a couple of days. That w Tire pressure light has been coming on, I came in last week and they checked the tires and told me the light would go off in a couple of days. That was on a Tuesday and if finally went off on Friday and came on again of Saturday, so with the holiday, I came in again and a service man check the tires and as it turns out, there was a nail in the sidewall of one tire and I purchased a new Michelin tire. Service was great. I didn't have an appointment, but they took good care of me and my Camry. More
by CAROL1942
Employees Worked With
May 29, 2018
Lease new Toyota Thank you very much for perfect service and very comfortable car, I did like my Toyota 2015 and now 2018 looks very good. It was nice to come today, i Thank you very much for perfect service and very comfortable car, I did like my Toyota 2015 and now 2018 looks very good. It was nice to come today, in holiday. More
by ZoyaToyota2018
Employees Worked With
Jeff Scharbach
May 29, 2018
Prompt and courteous service with no-hassle appointments Really appreciated the prompt and courteous service I received. Their appointments were straight forward and easy to arrange. They even finished up Really appreciated the prompt and courteous service I received. Their appointments were straight forward and easy to arrange. They even finished up ahead of schedule for a quick in and out. And they topped it off with a car wash to send me on my way! More
by john_nisky
Employees Worked With
Sorry I did not catch the name of the girl who waited on me ... she was very good.
May 29, 2018
New lease Was a pleasure working with my sales rep. He knew where I needed to be on my new lease. Would recommend this dealership to my friendd. Was a pleasure working with my sales rep. He knew where I needed to be on my new lease. Would recommend this dealership to my friendd. More
by Amber
Employees Worked With
May 28, 2018
Bought a used camry Gary Capper was pretty great to work with. He's knowledgeable about his product. He comes off well to the customer, and he doesn't rush you. He's been Gary Capper was pretty great to work with. He's knowledgeable about his product. He comes off well to the customer, and he doesn't rush you. He's been doing this for a long time and it shows. You'll come away from him feeling like you've talked to a genuine guy. The whole experience was great until I moved into the finance stage. Being my first car purchase, I had a lot of questions. "Cap" was great with all of them, showed me a lot of respect throughout the process. JIm Campo was alright, but towards the end of our interaction he mocked me, with a jokey voice and everything. He left a bad taste in my mouth, and even after a few days. I still felt like I had to mention it. It was okay when he almost forgot to put in my online rebate, but I feel like he saw I was young, and didn't give me the respect I deserved. I was far enough into the process that I didn't say anything about it because I wanted to get into my car an go. Once again, very happy with Cap, but Jim Campo left a bad taste in my mouth. More
by Sean McDonnell
Employees Worked With
Gary "CAP" Capper, Jim Campo
May 28, 2018
Oil Change & Neww Wipers Excellent Service! Also appreciate measuring tire tread depth and brake pad thickness with each oil change without charge. . No sales pitch for addit Excellent Service! Also appreciate measuring tire tread depth and brake pad thickness with each oil change without charge. . No sales pitch for additional service. Very courteous. More
by lindaphil3836
Employees Worked With
May 28, 2018
tire rotation It was easy to schedule. They are always friendly. Quick and not that expensive. Car runs great. Have been a customer for years. Thank you! It was easy to schedule. They are always friendly. Quick and not that expensive. Car runs great. Have been a customer for years. Thank you! More
by MKA815
Employees Worked With
May 28, 2018
Prompt abd courteous service, as always Appreciate Stephanie going over upcoming maintenance needs. She was very knowledgeable and thorough in being sure I understood everything. Waiting are Appreciate Stephanie going over upcoming maintenance needs. She was very knowledgeable and thorough in being sure I understood everything. Waiting area was pleasant as well—thanks for that. More
by julia.grant
Employees Worked With
Stephanie Talbot
